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Taxi Service Tayside

NHS Tayside

This public procurement record has 1 release in its history.

Tender

02 Sep 2026 at 11:58

Tender Notice
Summary of the contracting process

NHS Tayside is procuring a comprehensive taxi transport service across its hospitals, clinics, health centres and other NHS premises in Dundee, Angus and Perth and Kinross. The service covers taxi transport for NHS staff and patients, as well as urgent deliveries, packets, messages and standby or on-call personnel. It is a 24-hour, 365-day operation requiring coverage at weekends, public holidays and during major incidents. The provider must operate a computer-controlled or radio-controlled fleet, offer telephone and email booking facilities, meet agreed response times and provide detailed monthly invoicing. The service also includes wheelchair-accessible patient transport and the ability to supply additional vehicles during emergencies. This is a taxi and patient transport services requirement, classified under CPV 60120000.

The procurement has reached tender: NHS Tayside invited offers through an open procedure, with electronic submission. Bids were due by 6 October 2026 at 12:00 BST, when bids were also scheduled to open; the evaluation period was due to start at that time. Bids had to remain valid until 1 February 2027 at 23:59 UTC. The contract period is 1 January 2027 to 31 December 2028, with options for two further one-year extensions, subject to performance. The estimated value is £1,200,000. There is one lot and variants are not allowed. Selection covers supplier suitability and technical capability, as set out in the specification, with staff names and qualifications required. Electronic ordering and payment are supported, and electronic invoicing is allowed.

This opportunity suits established taxi or patient transport operators with the fleet, dispatch systems and staffing capacity to deliver continuous NHS services across Dundee, Angus and Perth and Kinross. Suppliers need clean, roadworthy, fully insured and well-maintained vehicles, including wheelchair-accessible vehicles, and the ability to add vehicles during emergencies. Drivers must be appropriately trained to use ramps, restraints and wheelchair securing systems, hold current PVG or Disclosure certification, carry identification and behave professionally. The operator must comply with licensing, insurance, vehicle safety and employment legislation, maintain management reporting and support quarterly performance reviews. Strong booking, response-time monitoring and invoicing processes are important. NHS Tayside also expects sustainability measures and proposed community benefits, such as local employment, training, apprenticeships, health initiatives or carbon reduction.

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Notice Information

Notice Title

Taxi Service Tayside

Notice Description

Provision of a comprehensive 24-hour, 365-day taxi transport service on behalf of NHS Tayside, covering all hospitals, clinics, health centres and other NHS premises across Dundee, Angus and Perth & Kinross.

Lot Information

Lot 1

Provision of a comprehensive 24-hour, 365-day taxi transport service on behalf of NHS Tayside, covering all hospitals, clinics, health centres and other NHS premises across Dundee, Angus and Perth & Kinross. The successful contractor will be required to provide transport for NHS staff, patients, urgent deliveries, packets, messages and standby/on-call personnel. Services must be available at all times, including weekends, public holidays and during major incidents, with the capacity to provide additional vehicles in emergency situations. The contractor must operate a computer and/or radio-controlled fleet, maintain agreed response times, provide accessible booking facilities (telephone and email), and submit detailed monthly invoices supported by authorised requisitions. All vehicles must be clean, roadworthy, fully insured and maintained to the highest standards. Wheelchair accessible vehicles must be available to meet patient transport requirements, with drivers appropriately trained in the safe use of ramps, restraints and wheelchair securing systems in accordance with the Equality Act 2010. Drivers must be smartly presented, carry identification, hold current PVG/Disclosure certification, and conduct themselves professionally and courteously at all times. The provider must comply with all relevant legislation, including licensing, insurance, vehicle safety and employment requirements. Smoking and vaping are prohibited while undertaking NHS Tayside work and within NHS premises and grounds. The contract will be awarded for an initial period of two years with the option to extend for two further one-year periods, subject to satisfactory performance. Quarterly review meetings will be held to discuss service performance, efficiency improvements and cost-saving opportunities. Tenderers are required to demonstrate sustainability initiatives, provide management reporting capability, and outline any proposed community benefits which support NHS Tayside objectives, including public health awareness and local community engagement.

Renewal: Further option to extend for 1 Year + 1 Year

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f046
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083005-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60120000 - Taxi services

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20262 weeks ago
Submission Deadline
6 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Tayside
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUNDEE
Postcode
DD1 9SY
Postcode Area
Dundee
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM71 Angus and Dundee City
Local Authority
Dundee City
Electoral Ward
West End
Westminster Constituency
Dundee Central

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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