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North West London Primary Care Enhanced Community Services

NHS West and North London Integrated Care Board

This public procurement record has 1 release in its history.

Award

28 Sep 2026 at 10:14

Award Notice
Summary of the contracting process

NHS West and North London Integrated Care Board commissioned enhanced community healthcare for patients registered with GP practices in the London Borough of Hounslow. Services are delivered through GP practices and Primary Care Network hubs, with delivery centred on the Heart of Hounslow Centre for Health in Hounslow. The single offer covers respiratory and cardiovascular diagnostics, mental health support, phlebotomy, wound care and specialist diabetes management. Its aims include early diagnosis, prevention and proactive care for long-term conditions, reducing avoidable hospital activity and health inequalities, and improving patient outcomes. Care is intended to be personalised and integrated, supported by clear referral pathways and clinical governance. The work is classified as health services (CPV 85100000).

The procurement is complete and the contract has been awarded under the Health Care Services Provider Selection Regime, using Direct Award Process A without a prior competition. The buyer selected West London NHS Trust, identified in the award as West London Mental Health NHS Trust, as the existing provider; one bid was recorded. The award decision was made by the authority’s delegated decision-makers. The published service period is 1 April 2026 to 31 March 2028, a 24-month term; the start date is retrospective. The stated lifetime value across the five Hounslow Primary Care Networks is £21,727,946 excluding VAT. The recorded contract value is £16,043,417. The award was dated 17 September 2026 and the contract was signed that day. Price was the stated award criterion.

This award shows demand for a broad, locally delivered primary care service tied to Hounslow GP patient lists and delivered through the borough’s practices and Primary Care Network hubs. A credible provider for a future requirement would need to coordinate multiple clinical services, including respiratory and cardiovascular diagnostics, mental health support, phlebotomy, wound care and specialist diabetes management. The buyer’s rationale emphasised local reach and the ability to serve patients registered with Hounslow surgeries, describing the incumbent group of five PCNs as the only realistic capable provider for these requirements. Competitors would therefore need established local primary care relationships and the capacity to provide appropriately trained staff, evidence-based care, clear referral pathways, robust clinical governance and integrated multidisciplinary working, while supporting equitable access and proactive management of long-term conditions.

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Notice Information

Notice Title

North West London Primary Care Enhanced Community Services

Notice Description

The North West London Enhanced Services Single Offer provides a range of community-based services for patients registered with Hounslow GP practices, delivered through GP practices and Primary Care Network (PCN) hubs. The services are designed to provide timely, high-quality care closer to home, reduce avoidable hospital activity and improve patient outcomes. The offer includes respiratory and cardiovascular diagnostics, mental health support, phlebotomy, wound care, and specialist diabetes management. Services will be delivered by appropriately trained staff in accordance with evidence-based practice, clear referral pathways, and robust clinical governance arrangements. The offer promotes equitable access, early diagnosis, prevention, proactive management of long-term conditions and integrated multidisciplinary working, with a focus on reducing health inequalities and providing personalised, patient-centred care.

Lot Information

Lot 1

- the services to be provided are Primary Care Enhanced Services to patients that are registered with a GP surgery in the London Borough of Hounslow;
- an award has been made following direct award process A;
- the lifetime value of the contract is PS21,727,946 excluding VAT across all the Hounslow five Primary Care Networks (PCNs) (C/O NHS West London NHS Trust)as follows:
1. Brentworth PCN PS3,779,950
2. Chiswick PCN PS2,458,579
3. Feltham and Bedfont PCN PS5,342,688
4. Great West Road PCN PS4,213,421
5. Hounslow Health PCN PS5,933,308
- the dates between which these services are to be provided is from 01 April 2026 to 31 March 2028 (24 months). (Note that this is a retrospective start date).

Procurement Information

Due to the nature of the health care services the existing provider (West London NHS Trust C/O Brentworth PCN, Chiswick PCN, Feltham and Bedfont PCN, Hounslow Health PCN) is the only realistic capable provider (group of providers - five PCNs) for the relevant authority's specific requirements, therefore direct award process A applies given the nature and the scale of the service within the local vicinity (Hounslow) for patients and that are registered with a GP surgery in Hounslow, and so only surgeries in Hounslow with a registered list of Hounslow patients can provide this service (namely a PCN), meaning there is no realistic alternative to the existing provider (five PCNs)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077b34
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091289-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,043,417 £10M-£100M

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS West and North London Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Postcode Area
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI75 Hounslow and Richmond upon Thames
Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

West London mental health

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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