Award

Replacement of CMS (Content Management System) with a Digital Experience Platform

UNIVERSITY OF SOUTH WALES

This public procurement record has 1 release in its history.

Award

22 Feb 2022 at 00:00

Summary of the contracting process

The University of South Wales has recently completed a tender process titled "Replacement of CMS (Content Management System) with a Digital Experience Platform". This procurement falls within the education industry category and was conducted in Pontypridd, UK. The procurement process was initiated through an open tender procedure, with the aim to supply, install, and configure a new Digital Experience Platform to streamline web services. The deadline for submissions was on 14 October 2021, with an intention to migrate the existing sites by the end of March 2022. Terminalfour Solutions Ltd has been awarded the contracts for the entire scope, covering three distinct lots related to the new platform.

This tender offers a significant opportunity for businesses involved in technology services, particularly those specialising in SaaS applications, web development, user experience design, and IT solutions. Companies looking to compete should include those with expertise in digital platforms or cloud-based services, as well as small and medium enterprises (SMEs) that can demonstrate capability in delivering community benefits or unique content management solutions. The segmented nature of this tender also allows suppliers to bid for individual lots, thereby increasing accessibility for various businesses aiming to grow their footprint in the public sector.

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Notice Title

Replacement of CMS (Content Management System) with a Digital Experience Platform

Notice Description

Tenders are being invited for the supply, installation and configuration of a replacement of a current CMS (Content Management System). The University is seeking a "Digital Experience Platform" through a SaaS cloud based service to reduce the burden on IT while supporting needs of staff and students. USW would like to migrate sites by the end of March 2022. Managing the University web services is a highly labour-intensive process that is currently fragmented across many sub domains and administrative teams. It is anticipated that the new system will provide a highly self-service publishing capability for content managers and owners which will allow full integration of all required services and better support future design changes as we evaluate the needs of our staff and students.

Lot Information

Provision of a SaaS (Software as a Service) 'Digital Experience Platform'

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) - (This Lot 1) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022.

Full migration of existing sites to selected 'Digital Experience Platform'

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' (This Lot 2) Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022.. Duration of contract will depend upon timeframes required to complete this service.

UX Design & Development Service for the selected 'Digital Experience Platform'

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' (This Lot 3) A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022.. The duration of Lot 3 will depend upon business requirements.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-113839
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=113839
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48780000 - System, storage and content management software package

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Feb 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Jan 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF SOUTH WALES
Contact Name
Not specified
Contact Email
procurement@southwales.ac.uk
Contact Phone
+44 1443482385

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 1DL
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL15 Central Valleys

Local Authority
Rhondda Cynon Taf
Electoral Ward
Treforest
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

TERMINALFOUR SOLUTIONS

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB389524
    Replacement of CMS (Content Management System) with a Digital Experience Platform - Tenders are being invited for the supply, installation and configuration of a replacement of a current CMS (Content Management System). The University is seeking a "Digital Experience Platform" through a SaaS cloud based service to reduce the burden on IT while supporting needs of staff and students. USW would like to migrate sites by the end of March 2022. Managing the University web services is a highly labour-intensive process that is currently fragmented across many sub domains and administrative teams. It is anticipated that the new system will provide a highly self-service publishing capability for content managers and owners which will allow full integration of all required services and better support future design changes as we evaluate the needs of our staff and students.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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