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Contract Timeline
- Publication Date
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25th October 2024 00:00:00 AM
- Tender Deadline
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27th November 2024 10:00:00 AM Expired
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Contract Summary
The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management). The contract will be for an initial 5 year period, with the option to extend for a further 2 years.
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Contract Details
- Open Contracting ID
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ocds-kuma6s-145507
- Publication Source
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Sell2Wales
- Procurement Stage
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Tender
- Procurement Method
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Selective
- Procurement Method Details
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Restricted Procedure
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
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72260000
- CPV Division(s)
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72 - IT services: consulting, software development, Internet and support
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Awarding Authority
SENEDD CYMRU / WELSH PARLIAMENT
- Buyer Name
- Buyer Email
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helena.grant@senedd.wales
- Buyer Phone
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+44 3002006549
- Buyer Address
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Senedd Cymru / Welsh Parliament, Ty Hywel, Cardiff Bay
Cardiff
CF99 1SN