Planning

Provision and Installation of a new EOPS System Including Hardware, Software and Support

AMGUEDDFA CYMRU - NATIONAL MUSEUM WALES

This public procurement record has 1 release in its history.

Planning

16 Sep 2025 at 14:59

S2W Notice - Website Prior Information Notice
Summary of the contracting process

The public procurement process, led by Amgueddfa Cymru - National Museum Wales, focuses on the provision and installation of a new Electronic Point of Sale (EPOS) system, encompassing hardware and software support. The intended industry category is goods, specifically targeting electrical machinery, point of sale software and retail trade services. Located in Cardiff, Wales, the contracting authority aims to have the new system in place by 1st April 2026, as the current contract is due to expire in March 2026. The procurement is presently at the planning stage, with the process initiated for tender.

This tender presents substantial opportunities for businesses specialising in EPOS solutions, particularly those capable of offering scalable and flexible systems. Companies that provide agile handheld and fixed EPOS solutions with robust reporting and stock management capabilities will find this tender particularly fitting. With retail and food and beverage outlets poised for growth, the new system is key to supporting increased turnover and diverse income streams. Such procurement could be attractive to providers adept in integrating EPOS systems with financial and stock inventory management, suitable for organisations looking to enhance their market presence in the cultural and heritage sector.

How relevant is this notice?

Notice Information

Notice Title

Provision and Installation of a new EOPS System Including Hardware, Software and Support

Notice Description

POVISION AND INSTALLATION OF A NEW EPOS SYSTEM, INCLUDING HARDWARE, SOFTARE AND SUPPORTAmgueddfa Cymru wishes to procure an EPOS provider to supply hardware, software and support for its Retail and Food & Beverage outlets across the estate, to be in place by April 1st 2026. This is due to the current EPOS contract expiring at the end of March 2026.The EPOS solution must be fit for purpose, able to underpin and support the growth of the Retail, F&B and online catering income streams. This will be achieved through an intuitive and streamlined user interface, supported by detailed reporting and stock management functionality.The EPOS solution must be able to upscale and grow with the business. For context:* Retail currently operates 9 outlets with 10 tills across 7 sites, forecast to generate PS1.4million in turnover in 2025/26* F&B currently operates 12 outlets with 13 tills across 6 sites, forecast to generate PS2.18million in turnover in 2025/26* Both F&B and Retail operate pop-ups and seasonal offers across the estate throughout the year, so any EPOS provider would need to be able to provide agile handheld EPOS solutions to support this, as well as the ability to deploy additional fixed tills to sites as demand requires.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=155776.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-155776
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=155776
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
S2W Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

48 - Software package and information systems

55 - Hotel, restaurant and retail trade services

72 - IT services: consulting, software development, Internet and support

CPV Codes

31000000 - Electrical machinery, apparatus, equipment and consumables; lighting

48110000 - Point of sale (POS) software package

55900000 - Retail trade services

72212110 - Point of sale (POS) software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
AMGUEDDFA CYMRU - NATIONAL MUSEUM WALES
Contact Name
Emma Olivari
Contact Email
Not specified
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF10 3NP
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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        "rationale": "The key objectives for the EPOS system include:* To improve our ability to capture, store, securely manage and analyse data across the organisation through robust and detailed business analysis and forecasting* Integrate central financial data from all sites and disciplines to allow robust reporting against budgeting, forecasting, profitability, and employee scheduling and payroll* To diversify and increase audiences, while increasing income and engagement opportunities* To align and integrate with other Amgueddfa Cymru commercial platforms* Confidence from stakeholders and front facing teams across the organisation in a system that is resilient and intuitive.* A mobile system that supports flexible trading across fixed and temporary trading spaces, including option for digital ordering kiosks* Robust F&B and Retail stock inventory management that allows full stock control, from ordering and delivery through to sales and stocktakes(WA Ref:155776)"
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