Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Court User Satisfaction Surveys

Scottish Courts and Tribunals Service

This public procurement record has 2 releases in its history.

Award

04 Jul 2017 at 01:00

OJEU - F3 - Contract Award Notice
Tender

20 Dec 2016 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Scottish Courts and Tribunals Service is currently overseeing a procurement process titled "Court User Satisfaction Surveys," aimed at commissioning a user satisfaction survey for courts administered by the SCTS in 2017, with options to extend for two additional surveys in 2019 and 2021. The procurement falls under the services category and has been conducted through an open procedure. The tender period closed on 27th January 2017, while the contract was signed on 5th April 2017. The primary location for delivery is in Scotland, within the UKM region, and the total contract value is estimated at £210,000.

This tender presents a significant opportunity for businesses specialising in research and data collection services, particularly those experienced in conducting surveys within the public sector. Companies with strong capabilities in analysis and interpreting user feedback would be well-suited to compete for this contract. Additionally, firms that can demonstrate their understanding of the judicial process and possess proven methodologies for capturing detailed user satisfaction insights are likely to excel in this competitive tendering environment.

How relevant is this notice?

Notice Information

Notice Title

Court User Satisfaction Surveys

Notice Description

The Scottish Courts and Tribunals Services (SCTS) wishes to commission a user satisfaction survey in all SCTS-administered courts in 2017 with the option to extend (at the sole discretion of SCTS) for up to two additional surveys in 2019 and 2021.

Lot Information

Lot 1

The Scottish Courts and Tribunals Services (SCTS) wishes to commission a user satisfaction survey in all SCTS-administered courts in 2017 with the option to extend (at the sole discretion of SCTS) for up to two additional surveys in 2019 and 2021.

Renewal: The Scottish Courts and Tribunals Services (SCTS) wishes to commission a user satisfaction survey in all SCTS-administered courts in 2017 with the option to extend (at the sole discretion of SCTS) for up to two additional surveys in 2019 and 2021.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000475102
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL288526
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£210,000 £100K-£500K
Lots Value
£210,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jul 20179 years ago
Submission Deadline
27 Jan 2017Expired
Future Notice Date
Not specified
Award Date
5 Apr 20179 years ago
Contract Period
1 May 2017 - 30 Nov 2017 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Courts and Tribunals Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH11 3XD
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Sighthill/Gorgie
Westminster Constituency
Edinburgh South West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...