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Provision of a Tax Administration and Management Solution for Revenue Scotland

Revenue Scotland

This public procurement record has 4 releases in its history.

AwardUpdate

09 Oct 2026 at 01:00

OJEU - F20 - Modification Notice
Award

26 Sep 2018 at 01:00

OJEU - F3 - Contract Award Notice
TenderUpdate

15 Sep 2017 at 01:00

OJEU - F14 - Corrigendum
Tender

24 Aug 2017 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

Revenue Scotland procured a tax administration and management solution for Scotland’s devolved taxes. It replaces the existing system and provides the core administrative platform for tax operations, alongside an external service through which taxpayers and other users can interact with Revenue Scotland. The scope includes the supporting infrastructure and ongoing support and maintenance, with development as the organisation’s needs evolve. It also adds workflow, secure communications, case management and enhanced compliance capabilities. The platform forms part of Revenue Scotland’s wider technology environment and supports its tax administration service. The work is software and related IT services, principally systems design, development and implementation. Delivery is for Revenue Scotland’s operations in Scotland; the buyer is based in Edinburgh.

The procurement is complete and the contract is active. Revenue Scotland used a competitive procedure with negotiation, with one lot covering the solution. Three bids were received. Northgate Public Services (UK) Limited and NEC Software Solutions UK Limited were named as the awarded suppliers. The contract was signed on 18 September 2018, runs from 18 September 2018 to 14 August 2029, and has a recorded value of £5,507,180. The initial arrangement comprised mobilisation of less than 12 months and a five-year term, with options for extensions of three years and two years. The initial evaluation weighted quality at 60% and price at 40%. Compliant bidders needed to meet financial and technical requirements; the selection-stage experience question’s weighting was amended to 100%, with staffing questions weighted at 0%.

This award demonstrates demand for a substantial, long-term tax administration platform combining core tax operations with external user access, secure communications, workflow, case management and compliance functionality. Suppliers seeking to compete for comparable work from Revenue Scotland would need to show they can replace and integrate a live administrative system, provide the associated infrastructure, and sustain support, maintenance and continuing development as tax requirements change. Credible bidders would need at least two relevant delivery examples, sufficient technical and managerial capacity, and the ability to handle personal information securely. Cyber Essentials Plus and ISO 27001, or equivalent accreditations, were mandatory, as were specified employer’s, public liability and professional indemnity insurance. Financial credibility was tested through audited accounts and a minimum current ratio of 0.65. The award went to a large supplier partnership, indicating capability to deliver a complex public-sector tax system at scale.

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Notice Information

Notice Title

Provision of a Tax Administration and Management Solution for Revenue Scotland

Notice Description

Revenue Scotland intend to appoint a single supplier to deliver a tax administration and management solution for devolved taxes in Scotland.

Lot Information

Lot 1

AWARDED - Revenue Scotland intend to appoint a single supplier to deliver a tax administration and management solution for devolved taxes in Scotland. This solution will provide the primary administrative system for tax operations and also provide an external element to allow external users to interact with Revenue Scotland. This procurement exercise will replace this existing solution and provide the associated support and infrastructure for the duration of this contract. This exercise will also look to introduce additional capabilities into the organisation to meet the needs of a tax administration including workflow, secure communications, case management and enhanced compliance capabilities. This solution will form part of the technological landscape of Revenue Scotland. This contract will also provide the on-going support and maintenance and develop in line with Revenue Scotland's needs. This procurement is a substantial part of an existing service design project which aims to have the required functionality deployed by April 2019.

Renewal: The initial contract period would consist of mobilisation time (<12 months) and a 5 year contract term, with two further optional extension periods of 3 years and 2 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000508790
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566366
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

30200000 - Computer equipment and supplies

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

72100000 - Hardware consultancy services

72200000 - Software programming and consultancy services

72300000 - Data services

72400000 - Internet services

72500000 - Computer-related services

72600000 - Computer support and consultancy services

72700000 - Computer network services

72800000 - Computer audit and testing services

72900000 - Computer back-up and catalogue conversion services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,507,180 £1M-£10M

Notice Dates

Publication Date
9 Oct 20262 weeks ago
Submission Deadline
25 Sep 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Sep 2018 - 14 Aug 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Revenue Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH6 9BR
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Craigentinny/Duddingston
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
2
Supplier Names

NORTHGATE PUBLIC SERVICES (UK) LIMITED

NEC Software Solutions UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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