Award

Managed Transport Services for Passengers and Urgent Packages

NHS GREATER GLASGOW AND CLYDE

This public procurement record has 3 releases in its history.

Award

09 Jun 2022 at 00:00

TenderUpdate

29 Nov 2017 at 00:00

Tender

14 Nov 2017 at 00:00

Summary of the contracting process

The NHS Greater Glasgow and Clyde (NHS GG&C) is conducting a tender for "Managed Transport Services for Passengers and Urgent Packages", aimed at providing essential transport services across almost 400 locations within the Greater Glasgow and Clyde area. This service will facilitate approximately 111,000 journeys annually, covering various Lots including areas like Glasgow North and East Dunbartonshire, Glasgow South and South Lanarkshire, Renfrewshire, and Inverclyde. The procurement is currently in the award stage, which was last updated on June 9, 2022. Interested parties should note the tender's details and deadlines as outlined in the procurement documents, which follow a selective procedure under the services category.

This tender offers substantial growth opportunities for logistics and transport companies, particularly those experienced in managing high-volume passenger and urgent transportation services. Businesses that provide reliable and punctual transport solutions will have a competitive edge. Companies with strong operational capability, a well-maintained fleet, and the ability to implement rigorous quality control measures are particularly well-suited to fulfil the requirements of NHS GG&C. This contract can serve as a significant source of revenue and collaboration for suitable service providers in the health sector.

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Notice Title

Managed Transport Services for Passengers and Urgent Packages

Notice Description

NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows each Lot, area and approximate journeys per month. Lot 1: Glasgow North and East Dunbartonshire: 4,000; Lot 2: Glasgow South and South Lanarkshire: 4,000; Lot 3: Renfrewshire: 500; Lot 4: Inverclyde: 300; Lot 5: Blood Transport (Board-wide): 450.

Lot Information

Managed Transport Services for Passengers and Urgent Packages

NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows each Lot, area and approximate journeys per month. Lot 1: Glasgow North and East Dunbartonshire: 4,000; Lot 2: Glasgow South and South Lanarkshire: 4,000; Lot 3: Renfrewshire: 500; Lot 4: Inverclyde: 300; Lot 5: Blood Transport (Board-wide): 450.

Renewal: Option for 3 x 12 month extensions.

Glasgow South and South Lanarkshire

NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows Lot 2, area covered and approximate journeys per month. Lot 2: Glasgow South and South Lanarkshire: 4,000.

Renewal: Option of 3 x 12 month extensions.

Renfrewshire

NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows Lot 3, area covered and approximate journeys per month. Lot 3: Renfrewshire: 500.

Renewal: Option for 3 x 12 month extensions.

Inverclyde

NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows Lot 4, area covered and approximate journeys per month. Lot 4: Inverclyde: 300.

Renewal: Option for 3 x 12 month extensions.

Blood Transport (Board wide)

NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows Lot 5, area covered and approximate journeys per month. Lot 5: Blood Transport (Board-wide): 450.

Renewal: Option for 3 x 12 month extensions.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000517906
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451003
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)


CPV Codes

60120000 - Taxi services

Notice Value(s)

Tender Value
£4,400,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jun 20223 years ago
Submission Deadline
19 Dec 2017Expired
Future Notice Date
Not specified
Award Date
9 Jun 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
This contract is for an initial 12 months with 3 x 12 month extensions as applicable. Further notices will be posted in line with OJEU guidance and timelines.

Notice Status

Tender Status
Unsuccessful
Lots Status
Active, Unsuccessful
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS GREATER GLASGOW AND CLYDE
Contact Name
Ewen Forsyth, Kelly Rodgers
Contact Email
ewen.forsyth@ggc.scot.nhs.uk, john.sweeney@ggc.scot.nhs.uk, kelly.rodgers@ggc.scot.nhs.uk
Contact Phone
+44 1412111232, +44 1412784782

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond, TLM82 Glasgow City, TLM83 Inverclyde, East Renfrewshire, and Renfrewshire, TLM95 South Lanarkshire

Local Authority
Renfrewshire
Electoral Ward
Paisley Northwest
Westminster Constituency
Paisley and Renfrewshire North

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV301255
    Managed Transport Services for Passengers and Urgent Packages - NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows each Lot, area and approximate journeys per month. Lot 1: Glasgow North and East Dunbartonshire: 4,000; Lot 2: Glasgow South and South Lanarkshire: 4,000; Lot 3: Renfrewshire: 500; Lot 4: Inverclyde: 300; Lot 5: Blood Transport (Board-wide): 450.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451003
    Managed Transport Services for Passengers and Urgent Packages - NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows each Lot, area and approximate journeys per month. Lot 1: Glasgow North and East Dunbartonshire: 4,000; Lot 2: Glasgow South and South Lanarkshire: 4,000; Lot 3: Renfrewshire: 500; Lot 4: Inverclyde: 300; Lot 5: Blood Transport (Board-wide): 450.

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                "description": "NHS GG&C covers almost 400 different locations across the Greater Glasgow and Clyde area. NHS GG&C requires a transport service to move staff, patients, visitors & urgent packages around NHS GG&C sites & further afield. All NHS GG&C areas require to be covered by a suitable service provider that will support this transport requirement. The overall objective of the contract is to provide NHS GG&C with a service to transport passengers and urgent packages in a timely, efficient & economic manner. Availability & service punctuality service is essential. NHS GG&C's expected requirement is approximately 111,000 journeys per annum. Journeys stated below are for indication only and are not binding on NHS GG&C. Below shows Lot 5, area covered and approximate journeys per month. Lot 5: Blood Transport (Board-wide): 450.",
                "status": "active",
                "hasOptions": false,
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                "selectionCriteria": {
                    "description": "The number of companies shortlisted for the ITT stage will be limited to 5. Bidders' responses will be evaluated based on the criteria in the attached Evaluation Criteria document. Shortlisted companies' details will then be checked against the Police Scotland Specialist Crime Division database of known companies with a high risk of Serious Organised Crime involvement. Appendix A: Declaration of Non-Involvement in Serious Crime must be completed by each bidder and returned via PCS-T."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                    "durationInDays": 360
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option for 3 x 12 month extensions."
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        "otherRequirements": {
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        "secondStage": {
            "invitationDate": "2017-12-22T00:00:00Z"
        },
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            "criteria": [
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                    "type": "suitability",
                    "description": "All information required by NHS GG&C must be submitted/attached within the qualification envelope on PCS-Tender. This is a sector identified at risk of infiltration by serious organised crime (SOC) by the Greater Glasgow Serious Organised Crime Interventions, Police Scotland and as such mitigating actions will be required as part of this procurement process. The procurement of the Managed Transport Service for Passengers and Urgent Packages will follow the Procurement Department's SOC mitigation protocol. - Tenderers must provide one copy of the organisation's audited accounts and the accounts of the group (if applicable) for the last three financial years together with details of any significant changes since the last year-end. - The accounts should be in English and in UK Sterling. If the original documents are not in English, please provide copies of the originals and a certified translation into English. If the sums in the accounts are not expressed in UK Sterling, please provide copies of the originals and a UK Sterling rate equivalent copy utilising the pound buys exchange rate applicable on date of the contract advert. The auditors must certify the equivalent copy accounts. The original accounts should have been signed and dated by Directors and auditors or marked as draft. - Should you wish the financial information from your parent company or group to be taken into consideration then a Parent Company Guarantee must be completed and returned. If a duly signed parent company guarantee in this form is not included in with your response, the financial information of the organisation submitting the questionnaire will be assessed. Please see the following link to Parent Company Guarantee template: http://library.nhsggc.org.uk/mediaAssets/Procurement/Parent%20Company%20Guarantee.doc In order for the Health Board to ensure that any potential candidate has the on-going economic capacity to deliver the requirements of the contract, appropriate statements must be obtained by your principle bankers providing information as to funding and cash flow capacity to undertake the contract. ADDITIONAL INFORMATION: The Health Board shall verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified above. To assist in such verification process, organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed above. Failure to provide the above information will result in the tender submission being rejected."
                },
                {
                    "type": "economic",
                    "description": "With reference to ESPD question 4B.6, NHS GG&C will use its financial evaluation matrix to assess the financial stability of tenderers. Tenderers should complete the evaluation matrix spreadsheet included in the ESPD and confirm they meet the minimum requirement score. At this stage accounts will be passed to Greater Glasgow Serious Organised Crime Interventions, Police Scotland for further checks. Any bidders who score under 50% in either the Economic and Financial Standing section OR the Technical section will be deemed not to have met NHS GG&C's requirements and will not be taken forward to the ITT stage. Please attach your organisation's bank details.",
                    "minimum": "With reference to ESPD question 4B.5, it is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer's (Compulsory) Liability Insurance = GBP5m Public Liability Insurance = GBP10m All vehicles must have a valid certificate of motor insurance, MOT and Road Fund Licence."
                },
                {
                    "type": "technical",
                    "description": "Any candidates with a combined score of less than 80% within the Economic and Financial Standing and Technical sections will be deemed not to meet the organisation's requirements and will not be taken forward to the ITT stage. - With reference to ESPD question 2D.1.1, please list the subcontractors your organisation intends to use. Ensure all subcontractors submit a completed separate version of the ESPD (Scotland) document and attach to question 2D.1.2. - With reference to ESPD question 4A.1, bidders are required to confirm all drivers providing services to NHS GG&C belong to the PVG Scheme or equivalent. All drivers must receive Leve1 1 Child Protection Awareness Training. - With reference to ESPD question 4A.2, bidders are required to confirm which authorisation or membership they hold to allow them to perform this service. Bidders must be in possession of a current and valid taxi/private hire license issued by the appropriate council and must not be under suspension. - With reference to ESPD question 4C.1.2; bidders are required to provide examples that demonstrate they have the relevant experience to deliver the services as described in II.1.4. Examples must be from within the last 3 years. Bidders must provide details of four (4) instances of your organisation's experience in delivering services similar to those described in II.1.4. (If applicable, the Health Board would prefer these similar services to be related to a contract undertaken by the consortium or the leading company and their sub-contractor(s)). In addition, please provide a referee for each example used in this question. - With reference to ESPD question 4C.2, please provide details of the technicians or technical bodies the bidder can call upon, especially those responsible for quality control in relation to this procurement exercise. - With reference to ESPD question 4C.8.1, bidders will be required to confirm their average annual manpower or the last three years, including managerial staff. - With reference to ESPD question 4C.9, bidders must provide details of the relevant tools, plant or equipment available to this procurement exercise. This is in particular reference to available fleet. - With reference to ESPD question 4C.10, bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. - With reference to ESPD question 4D.1, bidders should produce certificates drawn up by independent bodies attesting that they comply with the required quality assurance standards, including accessibility for disabled persons. - With reference to ESPD question 4D.2, bidders should produce certificates drawn up by independent bodies attesting that they comply with the required environmental management systems or standards.",
                    "minimum": "BIDDERS MUST ENSURE THEY HAVE DOWNLOADED AND COMPLETED THE ATTACHED FILES ON PCST - PROJECT_9410: 1. DECLARATION OF NON-INVOLVEMENT IN SERIOUS ORGANISED CRIME (reference ESPD question 1.18.3). -Failure to provide any of the details required will result in an non-compliant tender and tender may be rejected. -Failure to provide information which provides evidence of capacity in respect of the enhanced scoring questions will result in an non compliant tender and tender may be rejected. With reference to ESPD 2.1.1, the number of companies shortlisted for ITT will be limited to 5. Responses will be scored based on the criteria in the attached document and the successful bidders detail will then be passed to Greater Glasgow Serious Organised Crime Interventions, Police Scotland for further vetting. Please complete your response on the attached document and upload and attach to the relevant section of the ESPD as referenced."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2018-03-30T00:00:00Z"
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        "classification": {
            "id": "60120000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "This contract is for an initial 12 months with 3 x 12 month extensions as applicable. Further notices will be posted in line with OJEU guidance and timelines."
        },
        "amendments": [
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                "id": "amd-22",
                "description": "Due to the authorisation period for the original PCS notice, the deadline was outwith compliant timescales. We have amended the date to take account of this.",
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                        "where": {
                            "section": "IV.2.2",
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                            "section": "IV.2.3",
                            "label": "Estimated date of dispatch of invitations"
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                            "date": "2018-04-13T00:00:00Z"
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                            "section": "IV.2.6",
                            "label": "Minimum time frame during which the tenderer must maintain the tender"
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        "legalBasis": {
            "id": "32014L0024",
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    },
    "language": "EN",
    "description": "ORGANISATIONS SHOULD NOTE - 1) They are responsible for the accuracy of information submitted in respect of them and knowingly providing false information may constitute fraud. 2) In the case of any criminal history convictions checks, the Health Board may exclude any organisation where the information provided to the Health Board by the Greater Glasgow Serious Organised Crime Interventions, Police Scotland does not validate fully the information provided by the organisation. 3) Failure to disclose any requested information or serious misrepresentation in relation to the information disclosed will result in exclusion from this procurement process or the termination of any subsequent contract that may be awarded. (SC Ref:696436)",
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    "awards": [
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            "id": "GGC0541-1",
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