Advice Services

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            "contactPoint": {
                "name": "Lauren Lochhead",
                "email": "lauren.lochhead@renfrewshire.gov.uk",
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                "title": "Advice Services",
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                "id": "1",
                "title": "General Advice and Advice Renfrewshire Website/Phoneline",
                "description": "Renfrewshire Council is commissioning proactive advice services for delivery across the Renfrewshire Council area. Across Renfrewshire many people are affected by debt and financial problems. It is recognised that advice plays a key role in supporting households through challenging financial circumstances. It is also recognised that people usually only seek support once a crisis point is reached and advice becomes vital to help them resolve their issues. Renfrewshire Council want to commission a service that will not only support those in crisis, but encourage clients to engage earlier and obtain advice, before crisis point is reached. In line with the Scottish National Standards for Information and Advice Providers (SNSIAP), the successful tenderer will provide a free advice service to those living in Renfrewshire. The advice service will include, but not be restricted to money/debt, financial capability, welfare benefits, housing and employment. SNSIAP breaks advice into 3 levels by complexity. * Type I is the most simple and is mainly signposting clients and interpreting what is needed. * Type II is casework, and * Type III covers representation and advocacy. It is intended that the advice service will provide all 3 types of advice excluding advice provision that requires specific legal advice and/or representation that only a solicitor can provide. It is expected that the service will provide representation for clients at appeals against benefits decisions. Details of SNSIAP can be found here http://www.gov.scot/Resource/0051/00513426.pdf The commissioned advice service will complement and add value to Renfrewshire Council's Advice Works Service to meet the needs of Renfrewshire's residents. It is expected that the contracted service will work closely with the Council's Advice Works service, to ensure that clients across Renfrewshire will receive quality advice, and where necessary representation, across a range of subjects in line with the SNSIAP. By working closely with Advice Works, it is anticipated that gaps and service duplications can be avoided, and priorities agreed between the services to provide clients with timeous, excellent advice whilst also providing value for money to the Council.. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. Please see the ITT in PCS-Tender project relevant to this procurement and the other Procurement Documents for further information.",
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                "title": "Community Based Legal Advice",
                "description": "Renfrewshire Council are commissioning proactive advice services for delivery across the Renfrewshire Council area. Across Renfrewshire many people are affected by debt and financial problems. It is recognised that advice plays a key role in supporting households through challenging financial circumstances. It is also recognised that people usually only seek support once a crisis point is reached and advice becomes vital to help them resolve their issues. Renfrewshire Council want to commission a service that will not only support those in crisis, but encourage clients to engage earlier and obtain advice, before crisis point is reached. Many people in Renfrewshire are affected by legal problems, however legal advice can be expensive and the Council has historically funded a service that provides free legal advice and assistance to those who need it in Renfrewshire. Supplementing the services of local Legal Aid solicitors, the free legal service can provide advice and representation to Renfrewshire citizens. Where it is appropriate, the service can also apply for legal aid for their clients. The Lot 2 contract requirement is to provide the free legal service to those living in Renfrewshire. The service is funded to support those most in need - those living in poverty, disabled people and those who simply cannot afford to pay a solicitor to act on their behalf. The legal service provides a way that people who cannot afford to pay for legal representation can access this very important aspect of everyday living and participate fully in their community regardless of income. The legal service will provide mainly advice with regards to housing, homelessness, employment, debt, public law, community care and disability and welfare rights. The Scottish National Standards for Information and Advice Providers (SNSIAP) breaks advice into 3 types of intervention by complexity. Type I is the most simple and is mainly signposting clients and interpreting what is needed. * Type II is casework, and * Type III covers representation and advocacy. It is intended that this legal service will provide mainly Type III advice, i.e., for those that need legal representation, although will also provide Type I and II as necessary. Over the past few years, a strong partnership between advice services has built up in Renfrewshire, and it is recognised that there are many other advice providers that can support people with more general advice and casework. Therefore, the commissioned legal service should concentrate on attracting and supporting those who require legal, and not, for example, debt management, budgeting or other advice. It is anticipated that the successful contractor would become part of the Advice Partnership in Renfrewshire, and work to ensure clients are directed to the most relevant source of advice for them.. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. Please see the ITT in PCS-Tender project relevant to this procurement and the other Procurement Documents for further information.",
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                    "description": "Where it is required, within a bidder's country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service. Lot 2 - Bidders must confirm if they hold the particular authorisation or memberships i.e. Must have a current Practising Certificate entitling the Tenderer to practise as a solicitor issued by the Law Society of Scotland."
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                    "minimum": "Minimum level(s) of standards possibly required: It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employer's (Compulsory) Liability Insurance = 5M GBP Public Liability Insurance = 2M GBP Professional Indemnity = 2M GBP Please note tenderers are required to have minimum Dun and Bradstreet failure score of 20. Tenderers are also required to complete Appendix 5 Health and Safety Questionnaire as part of their tender submission Minimum level(s) of standards required: The Council will use Dun and Bradstreet (D&B) to assist in its determination of the organisations financial status and risk. It is recommended that Tenderers review their own D&B Failure Score in advance of submitting their Tender Submission. If, following this review, Tenderers consider that the D&B Failure Score does not reflect their current financial status, the Tenderer should attach a document to this section giving a detailed explanation, together with any relevant supporting independent evidence. The Council will review any such information as part of the evaluation of Tenderer's financial status. Where the Tenderer is under no obligation to publish accounts and therefore does not have a D&B Failure Score or equivalent rating, they must provide their audited financial accounts for the previous 2 years as part of their Tender Submission in order that the Council may assess these to determine the suitability of the Tenderer to undertake a contract or contracts of this size. Where a consortium bid is received, the D&B Failure Score of each consortium member shall be assessed. Where the Tenderer is a subsidiary of a group but is applying as a separate legal entity and fails to meet the minimum financial turnover requirements or minimum D&B Failure Score (or equivalent) as a company, in order to progress to stage two of the evaluation they must provide as part of their tender submission, written confirmation from an authorised signatory of the parent company, that either a parent company guarantee will be provided within two weeks of request. The parent company must meet the minimum financial requirements as assessed by the Council."
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                    "description": "Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the OJEU Contract Notice or the relevant section of the Site Notice."
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        "reviewDetails": "Precise information on deadline(s) for review procedures: An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2105/446) (as amended) may bring proceedings in the Sheriff Court or Court of Session.",
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    "description": "Project 9531, ITT 21095 on PCST has been structured as a lotted contract. The tender with the Most Economically Advantageous Tender for each Lot, will be the recommended tenderer, subject to being affordable. The maximum budget for Lot 1 is 242K GBP per annum. The maximum budget for Lot 2 is 95K GBP per annum. For the avoidance of any doubt, the scope of Services to be provided under this Contract falls within the definition of a \"social and other specific\" service under the Public Contracts (Scotland) Regulations 2015 and therefore the Contract is not subject to the full requirements of the aforementioned regulations. A voluntary standstill will be applied. Location of Service :Tenderers are asked to note the nature of requirements of Lot 1 and Lot 2, the services must be based in a central location within the town of Paisley in the Renfrewshire Council area. Details are provided within the Specifications contained with ITTs 21866 and 21867. Tenderers should submit the following information as part of their submission by the tender submission deadline; * Complete the ESPD in ITT 21095 Advice Services Qualification (Lot 1 and Lot 2) * Complete the offer work sheet/s, these documents are attached within the commercial envelopes of Lot 1 ITT 21866 and Lot 2 ITT 21867. * A completed copy of Health and Safety Questionnaire and supplying the organisations Health and Safety Policy. * Respond to the quality section within the technical envelopes of Lot 1 ITT 21866 and Lot 2 ITT 21867 including community benefits and fair working practices. Request for Documentation: The Council will request the following documentation once all bids have been received: 1 Evidence of your company's insurance certificates detailing the required level of insurance's as per the levels stated within this Site Notice. 2 Tenderers are required to submit S7 Declaration Lot 1 and/or Lot 2 as part of their tender submission. 3 A completed copy of the Supporting Documents uploaded within ITT 21095 general attachments area in Public Contract Scotland Tender Portal, please note that documents must be signed by an authorised signatory. The Supporting Documents include. Agreement to S1 Equalities Questionnaire Agreement to S2 Equalities Declaration Agreement to S3 Tender Compliance Certificate Agreement to S4 No Collusion Certificate 4 Any contract awarded as a result of this tender exercise will be subject to Scots Law and the exclusive jurisdiction of the Scottish Courts. 5 Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. 6 Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the OJEU Contract Notice or the relevant section of the Site Notice. 7 A Tenderers Briefing Meeting has been organised by Renfrewshire Council, arrangements are as follows - Time - 10.30 am Date - Wednesday 10th January 2018 Location - Renfrewshire House, Cotton Street, Paisley, PA1 1AN Renfrewshire Council representatives will explain the requirement in more detail and answer any questions received from Tenderers. Details can be found within the ITT Advice Services document within the Suppliers Attachment Area within ITT 21095. (SC Ref:541170)",
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