Tender

Members Contact Management Tool

DUMFRIES AND GALLOWAY COUNCIL

This public procurement record has 1 release in its history.

Planning

04 Apr 2018 at 00:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

Dumfries and Galloway Council is currently in the planning stage of a tender for a "Members Contact Management Tool," aimed at enhancing the management of interactions between elected members and constituents. This procurement falls under the services category and will be conducted through a selective procurement method using a restricted procedure. Interested suppliers are encouraged to engage and demonstrate their software solutions before the tender submission deadline on 8 May 2018. The council is located in Dumfries, UK, with a commitment to modernising their case management systems.

This tender represents a significant opportunity for businesses specialising in software solutions, particularly those focusing on case management and customer relationship management systems. Companies that can offer innovative technologies capable of integrating social media functionalities and effectively managing constituent queries would be well-positioned to compete. Engaging with Dumfries and Galloway Council during this early market engagement phase could lead to fruitful partnerships and expansion in the public sector.

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Notice Information

Notice Title

Members Contact Management Tool

Notice Description

The Council wishes to conduct market engagement with software suppliers who are able to provide a solution for Members Contact Management Tool (Case Management). The intention is to invite suppliers who can provide such software solutions to demonstrate their product(s) prior to the Council formalising its contract requirement.

Lot Information

Lot 1

Dumfries and Galloway Council are looking to procure an elected member caseload management system that will allow elected Members to record and manage their interactions with constituents effectively. This will include recording query, managing query, linking queries and effective integration with social media management outlets.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000536996
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR315672
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48333000 - Contact management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20187 years ago
Submission Deadline
8 May 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DUMFRIES AND GALLOWAY COUNCIL
Contact Name
Not specified
Contact Email
sean.skelton@dumgal.gov.uk
Contact Phone
+44 1387260612

Buyer Location

Locality
DUMFRIES
Postcode
DG1 2HP
Post Town
Dumfries and Galloway
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM92 Dumfries and Galloway
Delivery Location
TLM92 Dumfries and Galloway
Local Authority
Dumfries and Galloway
Electoral Ward
Nith
Westminster Constituency
Dumfries and Galloway

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR315672
    Members Contact Management Tool - The Council wishes to conduct market engagement with software suppliers who are able to provide a solution for Members Contact Management Tool (Case Management). The intention is to invite suppliers who can provide such software solutions to demonstrate their product(s) prior to the Council formalising its contract requirement.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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