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Edinburgh Trusted Trader Scheme

The City of Edinburgh Council

This public procurement record has 2 releases in its history.

Award

01 Apr 2019 at 01:00

PCS Notice - Website Contract Award Notice
Tender

12 Nov 2018 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The City of Edinburgh Council is currently engaged in the procurement of a Scheme Manager for the Edinburgh Trusted Trader Scheme, an ongoing initiative to assist local residents in selecting reputable tradespersons. This procurement process, classified under the services category, is being conducted using an open procedure, with the tender recently reaching the award stage. The contract signed on 28th March 2019 is valued at £340,300. The primary location for the services is Edinburgh, with a contract timeline that may extend based on performance, following an initial period of three years.

This tender presents significant opportunities for businesses specialising in services related to community-based trade and local business management. Companies that can offer expertise in developing and maintaining feedback systems and reliable customer service frameworks will be particularly well-suited to compete. Small to medium enterprises (SMEs) have an advantageous position as they can closely relate to the local community, fulfilling the Council's expectation of enhancing community engagement and sponsorship of local charities or groups as part of the tendering process.

How relevant is this notice?

Notice Information

Notice Title

Edinburgh Trusted Trader Scheme

Notice Description

The City of Edinburgh Council's Trading Standards Service has operated a Trusted Trader Scheme since 2015. The Scheme enables members of the public to select local tradespersons from an index of subscribing businesses. The emphasis of the Scheme is on providing reliable, good quality information about reputable tradespeople and businesses for local residents, who can have confidence that the businesses have been vetted by Trading Standards. The services delivered by subscribing tradespersons / businesses are assessed by customers through a survey system. Customer survey information about subscribing businesses is then freely available on the website so that other members of the public may make a more informed judgement on the competence of participating businesses based on the feedback comments and rating information. The Council requires a Scheme Manager organisation to provide and maintain the Scheme's website, feedback mechanisms and all necessary back-office support.

Lot Information

Lot 1

The City of Edinburgh Council's Trading Standards Service has operated a Trusted Trader Scheme since 2015. The Scheme enables members of the public to select local tradespersons from an index of subscribing businesses. The emphasis of the Scheme is on providing reliable, good quality information about reputable tradespeople and businesses for local residents, who can have confidence that the businesses have been vetted by Trading Standards. The services delivered by subscribing tradespersons / businesses are assessed by customers through a survey system. Customer survey information about subscribing businesses is then freely available on the website so that other members of the public may make a more informed judgement on the competence of participating businesses based on the feedback comments and rating information. The Council requires a Scheme Manager organisation to provide and maintain the Scheme's website, feedback mechanisms and all necessary back-office support.

Renewal: Initial contract duration of 3 years. Subject to satisfactory performance and potential future requirements, the Council may wish to extend delivery of the contract for up to 2 additional periods of 1 year each (a total of up to 2 additional years).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000562669
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR350053
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

CPV Codes

72320000 - Database services

75100000 - Administration services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£340,300 £100K-£500K

Notice Dates

Publication Date
1 Apr 20197 years ago
Submission Deadline
13 Dec 2018Expired
Future Notice Date
Not specified
Award Date
28 Mar 20197 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The City of Edinburgh Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH8 8BG
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

Trusted Directory Services Ltd

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336907&idx=1
    12th November 2018 - Specification - final v1.2
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336907&idx=2
    12th November 2018 - Instructions to Tenderers - final v1
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336907&idx=3
    12th November 2018 - Tenderer Submission document - final v1
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336907
    Edinburgh Trusted Trader Scheme - The City of Edinburgh Council's Trading Standards Service has operated a Trusted Trader Scheme since 2015. The Scheme enables members of the public to select local tradespersons from an index of subscribing businesses. The emphasis of the Scheme is on providing reliable, good quality information about reputable tradespeople and businesses for local residents, who can have confidence that the businesses have been vetted by Trading Standards. The services delivered by subscribing tradespersons / businesses are assessed by customers through a survey system. Customer survey information about subscribing businesses is then freely available on the website so that other members of the public may make a more informed judgement on the competence of participating businesses based on the feedback comments and rating information. The Council requires a Scheme Manager organisation to provide and maintain the Scheme's website, feedback mechanisms and all necessary back-office support.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR350053
    Edinburgh Trusted Trader Scheme - The City of Edinburgh Council's Trading Standards Service has operated a Trusted Trader Scheme since 2015. The Scheme enables members of the public to select local tradespersons from an index of subscribing businesses. The emphasis of the Scheme is on providing reliable, good quality information about reputable tradespeople and businesses for local residents, who can have confidence that the businesses have been vetted by Trading Standards. The services delivered by subscribing tradespersons / businesses are assessed by customers through a survey system. Customer survey information about subscribing businesses is then freely available on the website so that other members of the public may make a more informed judgement on the competence of participating businesses based on the feedback comments and rating information. The Council requires a Scheme Manager organisation to provide and maintain the Scheme's website, feedback mechanisms and all necessary back-office support.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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