Award

Roster Design & Implementation

SCOTTISH AMBULANCE SERVICE

This public procurement record has 2 releases in its history.

Award

13 Aug 2020 at 00:00

Tender

16 Nov 2018 at 00:00

Summary of the contracting process

The Scottish Ambulance Service is conducting an open tender process for the "Roster Design & Implementation" project, aimed at optimising staff rosters to enhance patient and staff outcomes. This procurement is classified under the health services sector and is based in Edinburgh, UK. The tender period ended on 9 January 2019, with the award made shortly thereafter, leading to the signing of the contract on 22 May 2019, valued at £559,365. This project has been officially marked as complete.

This procurement presents significant opportunities for businesses, particularly those specialising in workforce management solutions or consultancy services in the healthcare sector. Companies that excel in designing and implementing roster systems—especially those that can address the specific challenges outlined by the Scottish Ambulance Service, such as unscheduled care demand and staff scheduling difficulties—would be well-positioned to compete. As an area with evident demand for improvement, this project highlights the potential for innovation and efficiency in healthcare operations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Roster Design & Implementation

Notice Description

SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for the patients and staff.

Lot Information

Lot 1

SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for patients and staff. Roster Design & Implementation Drivers: - Implementation of the new clinical response model - Changes in Unscheduled Care Demand which have resulted in misalignment of current roster with service requirements - Increasing difficulty in allowing staff to finish on time - Reliance on overtime and on call working - Difficulties with dining crews within their rest period windows - Increasing difficulties in releasing staff for protected learning time and development

Renewal: Possibility of three annual extensions up to 31 March 2023

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000564777
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392602
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79415200 - Design consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£559,365 £500K-£1M

Notice Dates

Publication Date
13 Aug 20205 years ago
Submission Deadline
9 Jan 2019Expired
Future Notice Date
Not specified
Award Date
22 May 20196 years ago
Contract Period
1 Mar 2019 - 31 Mar 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH AMBULANCE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

WORKING TIME SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000564777-2020-08-13T00:00:00Z",
    "date": "2020-08-13T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000564777",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-47",
            "name": "Scottish Ambulance Service",
            "identifier": {
                "legalName": "Scottish Ambulance Service"
            },
            "address": {
                "streetAddress": "National Headquarters, Gyle Square, South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH12 9EB"
            },
            "contactPoint": {
                "name": "Keith Devitt",
                "email": "kdevitt@nhs.net",
                "telephone": "+44 1313140086",
                "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "NHS Health",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "NHS Scotland",
                        "scheme": "TED_CA_TYPE"
                    }
                ],
                "url": "http://www.scottishambulance.com"
            }
        },
        {
            "id": "org-141",
            "name": "Scottish Ambulance Service",
            "identifier": {
                "legalName": "Scottish Ambulance Service"
            },
            "address": {
                "streetAddress": "National Headquarters, Gyle Square, South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH12 9EB"
            },
            "contactPoint": {
                "name": "Keith Devitt",
                "email": "kdevitt@nhs.net",
                "telephone": "+44 1313140086",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "NHS Health",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "NHS Scotland",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "NHS",
                        "scheme": "TED_CA_TYPE"
                    }
                ],
                "url": "http://www.scottishambulance.com"
            }
        },
        {
            "id": "org-142",
            "name": "Working Time Solutions",
            "identifier": {
                "legalName": "Working Time Solutions"
            },
            "address": {
                "streetAddress": "Sevendale House, 5-7 Dale Street",
                "locality": "Manchester",
                "region": "UKD",
                "postalCode": "M1 1JB"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        }
    ],
    "buyer": {
        "name": "Scottish Ambulance Service",
        "id": "org-141"
    },
    "tender": {
        "id": "SAS/2018/328",
        "title": "Roster Design & Implementation",
        "description": "SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for the patients and staff.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKM75"
                    },
                    {
                        "region": "UKM75"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html",
        "tenderPeriod": {
            "endDate": "2019-01-09T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2019-01-09T12:00:00Z"
        },
        "documents": [
            {
                "id": "NOV337462",
                "documentType": "contractNotice",
                "title": "Roster Design & Implementation",
                "description": "SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for the patients and staff.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV337462",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "AUG392602",
                "documentType": "awardNotice",
                "title": "Roster Design & Implementation",
                "description": "SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for the patients and staff.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392602",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for patients and staff. Roster Design & Implementation Drivers: - Implementation of the new clinical response model - Changes in Unscheduled Care Demand which have resulted in misalignment of current roster with service requirements - Increasing difficulty in allowing staff to finish on time - Reliance on overtime and on call working - Difficulties with dining crews within their rest period windows - Increasing difficulties in releasing staff for protected learning time and development",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality Section",
                            "description": "70"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "startDate": "2019-03-01T00:00:00Z",
                    "endDate": "2020-03-31T00:00:00Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Possibility of three annual extensions up to 31 March 2023"
                }
            }
        ],
        "bidOpening": {
            "date": "2019-01-09T12:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Please see tender documents."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "classification": {
            "id": "79415200",
            "scheme": "CPV"
        },
        "hasRecurrence": false,
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "(SC Ref:627941)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000564777"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000564777"
        }
    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "SAS/2018/328",
            "suppliers": [
                {
                    "id": "org-142",
                    "name": "Working Time Solutions"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "SAS/2018/328",
            "awardID": "SAS/2018/328",
            "status": "active",
            "value": {
                "amount": 559365,
                "currency": "GBP"
            },
            "dateSigned": "2019-05-22T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2018/S 225-514877"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "257",
                "measure": "bids",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "258",
                "measure": "smeBids",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "259",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "260",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "261",
                "measure": "electronicBids",
                "value": 2,
                "relatedLot": "1"
            }
        ]
    }
}