Award

Courier Services

NHS GREATER GLASGOW AND CLYDE

This public procurement record has 2 releases in its history.

Award

10 Mar 2022 at 00:00

Tender

08 Feb 2019 at 00:00

Summary of the contracting process

NHS Greater Glasgow and Clyde is seeking bids for a contract titled "Courier Services" to provide an efficient and reliable courier service, particularly for the delivery of medical packages including blood samples. The procurement process is at the Award stage, where Eagle Couriers has been selected as the winning supplier. The tender period concluded on 15 March 2019, with the total contract value set at £1,705,400. The services will be provided primarily in Glasgow, and the procurement method employed is a selective Restricted procedure.

This contract offers significant opportunities for businesses that specialise in courier and logistics services, especially those proficient in handling sensitive medical deliveries. Companies with experience in high-security transport, real-time tracking capabilities, and a proven track record of reliability within the healthcare sector would be well positioned to compete for this contract. The rigorous evaluation criteria, including quality and cost components, along with pre-vetting requirements, emphasise the need for suppliers to demonstrate high standards of service and compliance with regulatory frameworks.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Courier Services

Notice Description

The Board requires a Courier Service to deliver packages including Bloods and samples. This contract is distinguishable by features such as speed, security, tracking, signature and specialisation.

Lot Information

Lot 1

To provide an efficient and reliable courier service of circa 30,000 transactions per annum. This figure is for indication only and are not binding on NHS GG&C. The figure is split between scheduled pick ups and ad hoc requirements. Availability, punctuality and reliability of the services are essential to this Contract.

Renewal: 3 x 12 month extension options

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000570238
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR443278
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64120000 - Courier services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,705,400 £1M-£10M

Notice Dates

Publication Date
10 Mar 20223 years ago
Submission Deadline
15 Mar 2019Expired
Future Notice Date
Not specified
Award Date
30 Nov 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Contract term is 12 months with 3 x 12 month extension options

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS GREATER GLASGOW AND CLYDE
Contact Name
Angela Smith, Kelly Rodgers
Contact Email
angela.smith3@ggc.scot.nhs.uk, kelly.rodgers@ggc.scot.nhs.uk
Contact Phone
+44 1412013591, +44 1412115482

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Dennistoun
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

EAGLE COURIERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000570238-2022-03-10T00:00:00Z",
    "date": "2022-03-10T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000570238",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-23",
            "name": "NHS Greater Glasgow and Clyde",
            "identifier": {
                "legalName": "NHS Greater Glasgow and Clyde"
            },
            "address": {
                "streetAddress": "Commercial Team, Procurement Department, Glasgow Royal Infirmary, 84 Castle Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G4 0SF"
            },
            "contactPoint": {
                "name": "Angela Smith",
                "email": "Angela.smith3@ggc.scot.nhs.uk",
                "telephone": "+44 1412115482",
                "url": "http://www.publictendersscotland.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.nhsggc.org.uk/"
            }
        },
        {
            "id": "org-62",
            "name": "NHS Greater Glasgow and Clyde",
            "identifier": {
                "legalName": "NHS Greater Glasgow and Clyde"
            },
            "address": {
                "streetAddress": "Procurement Department, Glasgow Royal Infirmary, 84 Castle Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G4 0SF"
            },
            "contactPoint": {
                "name": "Kelly Rodgers",
                "email": "Kelly.Rodgers@ggc.scot.nhs.uk",
                "telephone": "+44 1412013591",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.nhsggc.org.uk/"
            }
        },
        {
            "id": "org-183",
            "name": "Eagle Couriers",
            "identifier": {
                "legalName": "Eagle Couriers"
            },
            "address": {
                "streetAddress": "35 - 38 Evans Business Park",
                "locality": "BATHGATE",
                "region": "UKM82",
                "postalCode": "EH48 2EH"
            },
            "contactPoint": {
                "telephone": "+44 8451231230"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-3",
            "name": "Glasgow Sheriff Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court"
            },
            "address": {
                "streetAddress": "1 Carlton Pl",
                "locality": "Glasgow City",
                "postalCode": "G5 9DA"
            },
            "contactPoint": {
                "telephone": "+44 1414298888",
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "NHS Greater Glasgow and Clyde",
        "id": "org-62"
    },
    "tender": {
        "id": "GGC0594-19",
        "title": "Courier Services",
        "description": "The Board requires a Courier Service to deliver packages including Bloods and samples. This contract is distinguishable by features such as speed, security, tracking, signature and specialisation.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "64120000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "NHS Greater Glasgow and Clyde"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM82"
                    },
                    {
                        "region": "UKM82"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2019-03-15T13:00:00Z"
        },
        "documents": [
            {
                "id": "FEB344828",
                "documentType": "contractNotice",
                "title": "Courier Services",
                "description": "The Board requires a Courier Service to deliver packages including Bloods and samples. This contract is distinguishable by features such as speed, security, tracking, signature and specialisation.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB344828",
                "format": "text/html"
            },
            {
                "id": "MAR443278",
                "documentType": "awardNotice",
                "title": "Courier Services",
                "description": "The Board requires a Courier Service to deliver packages including Bloods and samples. This contract is distinguishable by features such as speed, security, tracking, signature and specialisation.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR443278",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "To provide an efficient and reliable courier service of circa 30,000 transactions per annum. This figure is for indication only and are not binding on NHS GG&C. The figure is split between scheduled pick ups and ad hoc requirements. Availability, punctuality and reliability of the services are essential to this Contract.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "40"
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 5
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 360
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "3 x 12 month extension options"
                }
            }
        ],
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "secondStage": {
            "invitationDate": "2019-06-03T00:00:00Z"
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "List and brief description of conditions: All Economic Operators (EO's) must complete the European Single Procurement Document (ESPD) via the Public Contracts Scotland -Tender (PCST) Portal Link. EO's must read the ESPD in conjunction with all of the sections set out below. Failure to provide information will exclude EO's from participation in the tender. With reference to section 3A of the ESPD and, in line with our SOC Protocol, EO's must complete the Shareholder Information Form which can be uploaded from the attachments area on PCST. The Health Board shall verify all responses by providing copies of all information received to Greater Glasgow Serious Organised Crime Interventions, Police Scotland, who will undertake criminal history conviction checks on all those individuals identified above. To assist in verification process, organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. Any EO's who fail will be excluded from participation in the Tender. With reference to section 3A of the ESPD and in line with our SOC protocol, EO's must complete the Declaration of Non Involvement in Serious Organised Crime Form which can be uploaded from the attachments area on PCST. The Health Board shall verify all responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland, who will undertake criminal history conviction checks on all those individuals identified. To assist in such verification process, organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed on the form. This is a pass/fail question. Any EO's which fail will be excluded from participation in the tender. With reference to ESPD question 4A.2, EO's are required to confirm that they are members of the National Courier and Dispatch Association (or equivalent). This is a Pass / Fail question. Any EO's which fail will be excluded from participation in the tender."
                },
                {
                    "type": "economic",
                    "description": "With reference to ESPD question 4B.6 - NHSGG&C will use its financial evaluation matrix which can be uploaded from the attachments area on PCST to assess the financial stability of EO's. EO's should complete the evaluation matrix spread sheet included in the tender documents and confirm they meet the minimum requirement score. EO's with a Score of 50 and above will be deemed to have evidenced satisfactory financial stability. This is a pass/fail question. Any EO's which fail will be excluded from participation in the tender. With reference to ESPD question 4B.6 and in line with our SOC Protocol, Tenderers must provide one copy of the organisations FULLY AUDITED ACCOUNTS and the accounts of the group (if applicable) for the last three financial years, together with details of any significant changes since the last year-end. The accounts should be in English and in UK sterling. If the original documents are not in English, please provide copies of the originals and a certified translation into English. If the sums in the accounts are not expressed in UK Sterling, please provide copies of the originals and a UK Sterling rate equivalent copy utilising the \"pound buys\" exchange rate applicable on date of contract advert. The auditors must certify the equivalent copy accounts. The original accounts should have been signed and dated by Directors and Auditors or marked as draft. If a tenderer is exempt to this requirement under the Companies Act 2006,or under The Charities Accounts (Scotland) Regulations 2006, then three years unaudited accounts should be provided together with a statement from your principle banker as detailed below. This is a pass/fail question. Any EO failing this will be excluded from participation in the Tender. Should an EO wish the financial information from their Parent Company or Group to be taken into consideration, then a Parent Company Guarantee must be completed and returned. If a duly signed Parent Company Guarantee in this form is not included in the response, the financial information of the organisation submitting the questionnaire will be assessed. Please see the following link to Parent Company Guarantee Template:- http://library.nhsggc.org.uk/mediaAssets/Procurement/Parent%20Company%20Guarantee.doc With reference to ESPD question 4B.6 and in line with our SOC Protocol, bank details must be provided on a Company Letterhead. This is a pass/fail question. Any EO failing to provide this will be excluded from participation in the tender. With reference to ESPD question 4B.6 and in line with our SOC Protocol, appropriate statements must be provided from your Principle Bankers providing information as to funding and cash flow capacity to undertake the Contract. This is a pass/fail question. Any EO's which fail to provide this will be excluded from participation in the tender.",
                    "minimum": "With reference to ESPD question 4B5.1 EO's must hold and evidence Employer's (Compulsory) Liability Insurance = GBP5m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to Contract Commencement. This is a pass/fail question. Any EO's who fail will be excluded from participation in the tender. With reference to ESPD question 4B.5.2 EO's must hold and evidence Public Liability Insurance = GBP10m. If EO's do not currently have this level of insurance they must agree to put it in place prior to Contract Commencement. This is a pass/fail question. Any EO's who fail will be excluded from participation in the tender."
                },
                {
                    "type": "technical",
                    "description": "With reference to ESPD question 4C.1.2 EO's are required to provide either examples that demonstrate they have the relevant experience to deliver the services. Examples must be from within the last three (3) years. Bidders must provide details of four (4) instances of the organisation's experience in delivering services similar to those described. (If applicable, the Health Board would prefer these similar services to be related to a Contract undertaken by the consortium of leading Company and their sub-contractor(s). In addition, please attach referees for the examples used in this question, or if the EO is relatively new to the market then a list of all Contracts provided of a similar nature to those described since commencement of trading should be provided. All of the Contracts must be clearly listed included relevant referees to be contacted. If EO's do not provide four (4) examples of experience or references, or the list of Contracts and referees, this will be a non-compliant request to participate and the submission will excluded from participation in the tender. This is a scored question with a weighting of 35% With reference to ESPD question 4C.3 please provide details of your current contingency plans including winter operational activity to ensure continuity of service. This is a scored question with a weighting of 15% With reference to ESPD question 4C.8.1 Please provide details on how many vehicles were allocated to your previous contracts? How many journeys were there and how many drivers were used to facilitate these? The number of pick up and drop off points and the range of postcodes served in contracts? Please answer question using the examples provided in 4C.1.2. This is a scored question with a weighting of 30% With reference to ESPD question 4C.9 please provide details of IT & Software systems in place to service current contracts? This can include, but not limited to, Call Centre Booking Systems, Customer Booking Websites, Customer Booking Apps and Android Apps. This is a scored question with a weighting of 20%"
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 360
            }
        },
        "classification": {
            "id": "64120000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "Contract term is 12 months with 3 x 12 month extension options"
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "This is a sector identified at risk of infiltration by Serious Organised Crime (SOC) by the Greater Glasgow Serious Organised Crime Interventions, Police Scotland and, as such, mitigating actions will be required as part of this Procurement process. The procurement of the Renal Patient Transport Service will follow the Procurement Department's SOC mitigation protocol. EO's seeking to participate must provide the information required in this notice which will be pre-vetted by Greater Glasgow Serious Organised Crime Interventions, Police Scotland and NHSGG&C Procurement Team. This information must be attached on PCST within the ESPD general attachment section. Failure to supply required information will prevent the EO from proceeding to the tender. The Contracting Authority does not intend to include a sub-contract clause in this Contract for the following reason: As this contract involves a business sector at risk of SOC infiltration, sub contracting is not allowed without the prior express agreement of NHSGG&C. Any sub-contractor will be required to be pre-vetted by the Greater Glasgow Serious Organised Crime Interventions unit of Police Scotland. (SC Ref:686538)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000570238"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000570238"
        }
    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "GGC0594",
            "suppliers": [
                {
                    "id": "org-183",
                    "name": "Eagle Couriers"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "GGC0594",
            "awardID": "GGC0594",
            "status": "active",
            "value": {
                "amount": 1705400,
                "currency": "GBP"
            },
            "dateSigned": "2020-11-30T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2019/S 030-067393"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "524",
                "measure": "bids",
                "value": 4,
                "relatedLot": "1"
            },
            {
                "id": "525",
                "measure": "smeBids",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "526",
                "measure": "foreignBidsFromEU",
                "value": 4,
                "relatedLot": "1"
            },
            {
                "id": "527",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "528",
                "measure": "electronicBids",
                "value": 4,
                "relatedLot": "1"
            }
        ]
    }
}