Award

Provision of Managed Transport Service

NHS GREATER GLASGOW AND CLYDE

This public procurement record has 3 releases in its history.

Award

10 Jun 2022 at 00:00

TenderUpdate

06 Mar 2019 at 00:00

Tender

28 Feb 2019 at 00:00

Summary of the contracting process

The procurement process, initiated by NHS Greater Glasgow and Clyde, is for the "Provision of Managed Transport Service," which falls under the health industry category. The tender involves service delivery across several regions including Glasgow, East Dunbartonshire, South Lanarkshire, Renfrewshire, and Inverclyde, with an expected annual requirement of approximately 112,800 journeys. The procurement stage is classified as active, with a tender submission deadline having been set for April 5, 2019. The procurement method used is selective through a restricted procedure, and stringent criteria have been established to mitigate risks related to serious organised crime within this sector.

This tender presents significant business growth opportunities, particularly for transport service providers equipped to meet specific service and compliance requirements. Companies specialising in passenger and urgent package transport, with capabilities to operate within a sector exposed to potential serious organised crime risks, would be well-suited to compete. Additionally, businesses that can demonstrate experience and reliability in managing high volumes of diverse transport journeys, along with meeting rigorous health and safety standards, will likely find success in the bidding process.

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Notice Title

Provision of Managed Transport Service

Notice Description

The Board requires a Service to transport passengers and urgent packages in a timely, efficient and economic manner. Expected annual requirement for journeys is approx. 112800. Journeys stated below are for indication only and are not binding on NHSGG&C. Lots, Area Cover and approximate journeys per month are listed below:- Lot 1 - Glasgow & East Dunbartonshire - 4000 Lot 2 - Glasgow South & South Lanarkshire - 4000 Lot 3 - Renfrewshire - 600 Lot 4 - Inverclyde - 350 Lot 5 - Blood Transport (Board Wide) - 450 This business sector is at risk of infiltration by serious and organised crime (SOC). The contracting authority has therefore enhanced its criteria to participate and has implemented its SOC mitigation protocol. Economic Operators must comply fully with the conditions for participation set out in section III.1 below and read them in conjunction with the European Single Procurement Document which is provided via the Public Contract Contracts Scotland Tender portal link.

Lot Information

Glasgow North and East Dunbartonshire

NHSGG&C covers almost 400 different locations across the Greater Glasgow & Clyde Area. The Board requires a transport service to move staff, patients, visitors and urgent packages around GG&C sites and further afield. This lot is for journeys required by one area of the Board. The overall objective of the Contract Lot is to provide NHSGG&C with a service to transport passengers and urgent packages in a timely, efficient and economic manner. Availability and punctuality of the service is essential. Journeys stated below are for indication only and are not binding on NHSGG&C. Below shows Lot 1, area covered and approx. journeys per month. Lot 1 - Glasgow & East Dunbartonshire - 4000

Renewal: Option to extend for 3 x 12 month periods

Glasgow South and South Lanarkshire

NHSGG&C covers almost 400 different locations across the Greater Glasgow & Clyde area. The Board requires a transport service to move staff, patients, visitors and urgent packages around GG&C sites and further afield. This lot is for journeys required by one area of the Board. The overall objective of the Contract lot is to provide NHSGG&C with a service to transport passengers and urgent packages in a timely, efficient and economic manner. Availability and punctuality of the service is essential. Journeys stated below are for indication only and are not binding on NHSGG&C. Below shows Lot 2, area covered and approx. journeys per month. Lot 2 - Glasgow South & South Lanarkshire - 4000

Renewal: Option to extend for 3 x 12 month periods

Renfrewshire

NHSGG&C Covers almost 400 different locations across the Greater Glasgow and Clyde area. The Board requires a transport service to move staff, patients, visitors and urgent packages around GG&C Sites and further afield. This lot is for journeys required by one area of the Board. The overall objective of the contract lot is to provide NHSGG&C with a service to transport passengers and urgent packages in a timely, efficient and economic manner. Availability and punctuality of the service is essential. Journeys stated below are for indication only and are not binding on NHSGG&C. Below shows Lot 3, area covered and appx. journeys per month. Lot 3 - Renfrewshire - 600

Renewal: Option to extend for 3 x 12 month periods

Inverclyde

NHSGG&C Covers almost 400 different locations across the Greater Glasgow and Clyde area. The Board requires a transport service to move staff, patients, visitors and urgent packages around GG&C Sites and further afield. This lot is for journeys required by one area of the Board. The overall objective of the contract lot is to provide NHSGG&C with a service to transport passengers and urgent packages in a timely, efficient and economic manner. Availability and punctuality of the service is essential. Journeys stated below are for indication only and are not binding on NHSGG&C. Below shows Lot 4, area covered and appx. journeys per month. Lot 4 - Inverclyde - 350

Renewal: Option to extend for 3 x 12 month periods

Blood Transport (Board Wide)

NHSGG&C Covers almost 400 different locations across the Greater Glasgow and Clyde area. The Board requires a transport service to move staff, patients, visitors and urgent packages around GG&C Sites and further afield. This lot is for journeys required by one area of the Board. The overall objective of the contract lot is to provide NHSGG&C with a service to transport passengers and urgent packages in a timely, efficient and economic manner. Availability and punctuality of the service is essential. Journeys stated below are for indication only and are not binding on NHSGG&C. Below shows Lot 5, area covered and appx. journeys per month. Lot 5 - Blood Transport (Board Wide) - 450

Renewal: Option to extend for 3 x 12 month periods

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000571736
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451008
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)


CPV Codes

60120000 - Taxi services

Notice Value(s)

Tender Value
£4,400,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jun 20223 years ago
Submission Deadline
5 Apr 2019Expired
Future Notice Date
Not specified
Award Date
10 Jun 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Contract term is 12 months with 3 x 12 month extension options.

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS GREATER GLASGOW AND CLYDE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond, TLM82 Glasgow City, TLM83 Inverclyde, East Renfrewshire, and Renfrewshire, TLM95 South Lanarkshire

Local Authority
Renfrewshire
Electoral Ward
Paisley Northwest
Westminster Constituency
Paisley and Renfrewshire North

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR347049
    Provision of Managed Transport Service - The Board requires a Service to transport passengers and urgent packages in a timely, efficient and economic manner. Expected annual requirement for journeys is approx. 112800. Journeys stated below are for indication only and are not binding on NHSGG&C. Lots, Area Cover and approximate journeys per month are listed below:- Lot 1 - Glasgow & East Dunbartonshire - 4000 Lot 2 - Glasgow South & South Lanarkshire - 4000 Lot 3 - Renfrewshire - 600 Lot 4 - Inverclyde - 350 Lot 5 - Blood Transport (Board Wide) - 450 This business sector is at risk of infiltration by serious and organised crime (SOC). The contracting authority has therefore enhanced its criteria to participate and has implemented its SOC mitigation protocol. Economic Operators must comply fully with the conditions for participation set out in section III.1 below and read them in conjunction with the European Single Procurement Document which is provided via the Public Contract Contracts Scotland Tender portal link.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451008
    Provision of Managed Transport Service - The Board requires a Service to transport passengers and urgent packages in a timely, efficient and economic manner. Expected annual requirement for journeys is approx. 112800. Journeys stated below are for indication only and are not binding on NHSGG&C. Lots, Area Cover and approximate journeys per month are listed below:- Lot 1 - Glasgow & East Dunbartonshire - 4000 Lot 2 - Glasgow South & South Lanarkshire - 4000 Lot 3 - Renfrewshire - 600 Lot 4 - Inverclyde - 350 Lot 5 - Blood Transport (Board Wide) - 450 This business sector is at risk of infiltration by serious and organised crime (SOC). The contracting authority has therefore enhanced its criteria to participate and has implemented its SOC mitigation protocol. Economic Operators must comply fully with the conditions for participation set out in section III.1 below and read them in conjunction with the European Single Procurement Document which is provided via the Public Contract Contracts Scotland Tender portal link.

Open Contracting Data Standard (OCDS)

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                    "description": "All Economic Operators (EO's) must complete the European Single Procurement Document (ESPD) via the Public Contracts Scotland - Tender (PCST) portal link. EO's must read the ESPD in conjunction with all of the sections set out below. Failure to provide information will exclude EO's from participation in the tender stage. With reference to section 3A of the ESPD and in line with our SOC protocol, EO's must complete the Shareholder Information form which can be uploaded from the attachments area on PCST. The Health Board shall verify all the foregoing responses by providing copies of all information received to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified above. To assist in such verification process organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing this, EO's will be excluded from participation in the tender stage. With reference to section 3A of the ESPD and in line with our SOC protocol, EO's must complete the Declaration of Non Involvement in Serious Organised Crime Form which can be uploaded from the attachments area on PCST. The Health Board shall verify the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland, who will undertake criminal history conviction checks on all those individuals identified above. To assist in such verification process organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing this, EO's will be excluded from participation in the tender stage. With reference to ESPD Question 4A.2, EO's are required to confirm that all drivers providing services to NHSGG&C will belong to the PVG Scheme prior to the commencement of this contract. This is a pass/fail question. In failing this, EO's will be excluded from participation in the tender stage. With reference to ESPD Question 4A.2, EO's are required to confirm that all drivers providing services to NHSGG&C will receive Level 1 Child Protection Training prior to the commencement of this contract. This is a pass/fail question. In failing this, EO's will be excluded from participation in the tender stage."
                },
                {
                    "type": "economic",
                    "description": "With reference to ESPD question 4B.6 - NHSGG&C will use its financial evaluation matrix which can be uploaded from the attachments area on PCST to assess the financial stability of EO's. EO's should complete the evaluation matrix spread sheet included in the tender documents and confirm they meet the minimum requirement score. EO's with a Score of 50 and above will be deemed to have evidenced satisfactory financial stability. This is a pass/fail question. In failing this, EO's will be excluded from participation in the tender stage. With reference to ESPD question 4B.6 and in line with our SOC protocol, EO's must provide one copy of the organisation's FULLY AUDITED accounts and the accounts of the group (if applicable) for the last three financial years, together with details of any significant changes since the last year-end. The accounts should be in English and in UK Sterling. If the original documents are not in English, please provide copies of the originals and a certified translation into English. If the sums in the accounts are not expressed in UK Sterling, please provide copies of the originals and a UK Sterling rate equivalent copy utilising the \"pound buys\" exchange rate applicable on the date of the contract advert. The Auditors must certify the equivalent copy accounts. The original accounts should have been signed and dated by Directors and Auditors or marked as draft. If a Tenderer is exempt to this requirement under the Companies Act 2006, or under The Charities Accounts (Scotland) Regulations 2006, then three years unaudited accounts should be provided together with a statement from your principle banker as detailed below. This is a pass/fail question. Any EO failing this will be excluded from participation in the Tender Stage. Should an EO wish the financial information from their Parent Company or Group to be taken into consideration then a Parent Company Guarantee must be completed and returned. If a duly signed Parent Company Guarantee in this form is not included in the response, the financial information of the organisation submitting the questionnaire will be assessed. Please see the following link to Parent Company Guarantee Template:- http://library.nhsggc.org.uk/mediaAssets/Procurement/Parent%20Company%20Guarantee.doc With reference to ESPD question 4B.6 and in line with our SOC protocol, bank details must be provided on a Company Letterhead. This is a pass/fail question. In failing to provide this, EO's will be excluded from participation in the Tender Stage. With reference to ESPD question 4B.6 and in line with our SOC protocols, appropriate statements must be provided from your principle bankers providing information as to funding and cash flow capacity to undertake the Contract. This is a pass/fail question. In failing to provide this, EO's will be excluded from participation in the Tender Stage.",
                    "minimum": "With reference to ESPD question 4B.5.1 EO's must hold and evidence Employer's (Compulsory) Liability Insurance = GBP5m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In failing this, EO's will be excluded from participation in the Tender stage. With reference to ESPD question 4B.5.2 EO's must hold and evidence Public Liability Insurance = GBP 10m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement This is a pass/fail question. In failing this, EO's will be excluded from participation in the tender stage."
                },
                {
                    "type": "technical",
                    "description": "With reference to ESPD question 4C1.2, EO's are required to provide examples that demonstrate they have the relevant experience to deliver the services. Examples must be from within the last 3 years. Bidders must provide details of four (4) instances of the organisations' experience in delivering similar services to those described. (If applicable, the Health Board would prefer these similar services to be related to a contract undertaken by the consortium or the leading company and their sub-contractor(s). In addition, please attach referees for each example used in this question. If you do not provide 4 examples of experience, or references, this will be a non-compliant request to participate and your tender will be excluded from the tender stage. This is a scored question with a weighting of 30% With reference to ESPD question 4C.2 please provide details of any relevant accreditation your organisation currently has. This is not to include licenses requested under 4A.1. This is a scored question with a weighting of 10%. With reference to ESPD question 4C.8.1 how many cars/drivers were allocated to your previous contracts ? How many journeys were there and how many drivers were used to facilitate these ? Please answer this question using the examples provided in 4C1.2. Consideration should be given to the number of journeys detailed per lot. This is a scored question with a weighting of 25%. With reference to ESPD question 4C.9 please provide details of IT & Software systems in place to service current contracts. This can include, but not limited to, call centre booking systems, customer booking websites, customer taxi booking apps, android apps for taxi drivers. This is a scored question with a weighting of 25%. With reference to ESPD question 4C.3 what contingency plans to you have in place for staff sickness/absence ? This is a scored question with a weighting of 10%"
                },
                {
                    "type": "technical",
                    "description": "Execution of the service is reserved to a particular profession"
                }
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            "bidValidityPeriod": {
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            "hasFrameworkAgreement": true
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        "classification": {
            "id": "60120000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "Contract term is 12 months with 3 x 12 month extension options."
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "amendments": [
            {
                "id": "amd-15",
                "description": "Delay in Tender Documents being available on PCS-T",
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                        "oldValue": {
                            "date": "2019-04-05T13:00:00Z"
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                        "where": {
                            "section": "IV.2.2",
                            "label": "Time limit"
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                            "section": "IV.2.3",
                            "label": "Estimated date of dispatch of invitations"
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    "language": "EN",
    "description": "This is a sector identified at risk of infiltration by Serious Organised Crime (SOC) by the Greater Glasgow Serious Organised Crime Interventions, Police Scotland and, as such, mitigating actions will be required as part of this procurement process. The procurement of the Managed Transport Service for Passengers and Urgent Packages will follow the Procurement Departments SOC mitigation protocol. EO's seeking to participate must provide the information required in this notice which will be pre-vetted by Greater Glasgow Serious Organised Crime Interventions, Police Scotland and NHSGG&C Procurement Team. This information must be attached on PCST within the ESPD general attachments section. Failure to supply required information will prevent the EO from proceeding to the tender stage. (SC Ref:696510)",
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            "title": "Blood Transport (Board Wide)",
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