Notice Information
Notice Title
Telecare and Telehealth Services
Notice Description
Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to thesocial housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing(CIH) and HouseMark. PfH wishes to establish a Framework Agreement for Telecare and Telehealth Products and Associated Servicesacross three Lots: Lot 1 - Equipment and Associated Services, Lot 2 - Monitoring Services, Lot 3 - Managed Services.
Lot Information
Equipment and Associated Services
Telecare and Telehealth products support individuals or groups of individuals in their independent living. Equipment and services may be delivered to individuals living in their own homes, or through community /grouped living schemes such as sheltered housing or Extra Care. Lot 1 of the Framework will provide equipment and associated services including supply of equipment, delivery,installation, servicing, maintenance and repair. The following minimum requirements of this Lot include but are not limited to: -- National geographical coverage to supply, install, upgrade, repair and maintain products &/or services and/or works to a potential 900 plus PfH members (including those with multiple sites) in England, Wales, Scotland,and Northern Ireland, being able to provide a comprehensive range of Telecare and Telehealth products and services as set out inthe tender documentation. Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/orwill be project based. However, PfH members will be free to select the most appropriate contract period for theirneeds which may vary from these expected periods. It is the intention of PfH to award to a maximum of 5 (five) Suppliers on this Lot, although PfH reserve the rightbut not the obligation to alter this number depending on the Tenders submitted.
Monitoring ServicesTelecare and Telehealth products support individuals or groups of individuals in their independent living. Lot 2 covers the monitoring of calls from a range of sensors / devices including but not limited to dispersedalarms, telecare and telehealth devices, door entry / access control systems, lifts and communal areas, intruderalarms and hardwired community / grouped living schemes. Call monitoring services for Telecare and Telehealth may be required 24/7/365 or on an out-of-hours basis only,depending on PfH Member specific requirements. Equipment and services may be delivered to individuals living in their own homes, or through community /grouped living schemes such as sheltered housing or Extra Care. The following minimum requirements of this Lot include but are not limited to: -- National geographical coverage to supply services to a potential 900 plus PfH members (including those withmultiple sites) in England, Wales, Scotland, and Northern Ireland, -- Being able to provide Call Monitoring and associated services as set out in the tender documentation. Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/orwill be project based. However, PfH members will be free to select the most appropriate contract period for theirneeds which may vary from these expected periods. It is the intention of PfH to award to a maximum of 5 (five) Suppliers on this Lot, although PfH reserve the rightbut not the obligation to alter this number depending on the Tenders submitted.
Managed ServicesTelecare and Telehealth products and services support individuals or groups of individuals in their independent living. Lot 3 offers managed services for the design, implementation, benefits realisation and continuous improvementof products and services (in Lots 1 and 2 inclusive) and associated products and services. A managed service must have as its core objective the provision of products and services relating to telecare,telehealth or tele-coaching. Any products and services required to deliver the managed service should - in the main - be drawn from theproducts and services within Lots 1 and 2 (subject to periodic review of those products and services) withthe addition of wraparound services and third-party products to supplement a fully managed service to meetmember needs. Equipment and services may be delivered to individuals living in their own homes, or through community /grouped living schemes such as sheltered housing or Extra Care. The following minimum requirements of this Lot include but are not limited to: -- National geographical coverage to supply equipment and services to a potential 900 plus PfH members(including those with multiple sites) in England, Wales, Scotland, and Northern Ireland, -- Being able to provide Telecare Managed Services as set out in the tender documentation. Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/orwill be project based. However, PfH members will be free to select the most appropriate contract period for theirneeds which may vary from these expected periods. It is the intention of PfH to award to a maximum of 3 (three) Suppliers on this Lot, although PfH reserve the rightbut not the obligation to alter this number depending on the Tenders submitted
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000574516
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB345878
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
35 - Security, fire-fighting, police and defence equipment
45 - Construction work
50 - Repair and maintenance services
71 - Architectural, construction, engineering and inspection services
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
80 - Education and training services
85 - Health and social work services
98 - Other community, social and personal services
-
- CPV Codes
32500000 - Telecommunications equipment and supplies
35113000 - Safety equipment
35120000 - Surveillance and security systems and devices
35121000 - Security equipment
35121700 - Alarm systems
45233292 - Installation of safety equipment
45314000 - Installation of telecommunications equipment
50000000 - Repair and maintenance services
50116100 - Electrical-system repair services
71317200 - Health and safety services
71317210 - Health and safety consultancy services
72220000 - Systems and technical consultancy services
72221000 - Business analysis consultancy services
72224000 - Project management consultancy services
72224100 - System implementation planning services
72227000 - Software integration consultancy services
72228000 - Hardware integration consultancy services
72246000 - Systems consultancy services
79400000 - Business and management consultancy and related services
79417000 - Safety consultancy services
79420000 - Management-related services
79511000 - Telephone operator services
79512000 - Call centre
79711000 - Alarm-monitoring services
80330000 - Safety education services
80550000 - Safety training services
85000000 - Health and social work services
98000000 - Other community, social and personal services
Notice Value(s)
- Tender Value
- £90,000,000 £10M-£100M
- Lots Value
- £90,000,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Feb 20197 years ago
- Submission Deadline
- 25 Mar 2019Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)
- Contact Name
- Not specified
- Contact Email
- jbrighouse@procurementforhousing.co.uk
- Contact Phone
- +44 8000315405
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH7 4NS
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- Not specified
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Leith Walk
- Westminster Constituency
- Edinburgh North and Leith
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB345878
Telecare and Telehealth Services - Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to thesocial housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing(CIH) and HouseMark. PfH wishes to establish a Framework Agreement for Telecare and Telehealth Products and Associated Servicesacross three Lots: Lot 1 - Equipment and Associated Services, Lot 2 - Monitoring Services, Lot 3 - Managed Services.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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