Tender

Telecare and Telehealth Services

PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)

This public procurement record has 1 release in its history.

Tender

20 Feb 2019 at 00:00

Summary of the contracting process

The tender titled "Telecare and Telehealth Services," initiated by Procurement for Housing Ltd (t/a PfH Scotland), aims to form a Framework Agreement for essential telecare and telehealth products and associated services across three Lots: Equipment and Associated Services, Monitoring Services, and Managed Services. This procurement is classified under the services category with a total anticipated value of £90,000,000, located in Edinburgh, Scotland. The procurement process is currently at the active Tender stage, with the submission deadline set for 25 March 2019. The procurement method is selective, following a restricted procedure, allowing for electronic submissions.

This opportunity is particularly suited for businesses specialising in telehealth technology, healthcare services, and equipment supply, as it can significantly expand their reach within the social housing sector. With potential to serve over 900 employing members across the UK—including England, Wales, Scotland, and Northern Ireland—successful bidders will benefit from long-term contracts ranging from 12 months to 4 years, enhancing market presence and growth potential in a sector prioritising innovation and efficiency in health services.

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Notice Title

Telecare and Telehealth Services

Notice Description

Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to thesocial housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing(CIH) and HouseMark. PfH wishes to establish a Framework Agreement for Telecare and Telehealth Products and Associated Servicesacross three Lots: Lot 1 - Equipment and Associated Services, Lot 2 - Monitoring Services, Lot 3 - Managed Services.

Lot Information

Equipment and Associated Services

Telecare and Telehealth products support individuals or groups of individuals in their independent living. Equipment and services may be delivered to individuals living in their own homes, or through community /grouped living schemes such as sheltered housing or Extra Care. Lot 1 of the Framework will provide equipment and associated services including supply of equipment, delivery,installation, servicing, maintenance and repair. The following minimum requirements of this Lot include but are not limited to: -- National geographical coverage to supply, install, upgrade, repair and maintain products &/or services and/or works to a potential 900 plus PfH members (including those with multiple sites) in England, Wales, Scotland,and Northern Ireland, being able to provide a comprehensive range of Telecare and Telehealth products and services as set out inthe tender documentation. Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/orwill be project based. However, PfH members will be free to select the most appropriate contract period for theirneeds which may vary from these expected periods. It is the intention of PfH to award to a maximum of 5 (five) Suppliers on this Lot, although PfH reserve the rightbut not the obligation to alter this number depending on the Tenders submitted.

Monitoring Services

Telecare and Telehealth products support individuals or groups of individuals in their independent living. Lot 2 covers the monitoring of calls from a range of sensors / devices including but not limited to dispersedalarms, telecare and telehealth devices, door entry / access control systems, lifts and communal areas, intruderalarms and hardwired community / grouped living schemes. Call monitoring services for Telecare and Telehealth may be required 24/7/365 or on an out-of-hours basis only,depending on PfH Member specific requirements. Equipment and services may be delivered to individuals living in their own homes, or through community /grouped living schemes such as sheltered housing or Extra Care. The following minimum requirements of this Lot include but are not limited to: -- National geographical coverage to supply services to a potential 900 plus PfH members (including those withmultiple sites) in England, Wales, Scotland, and Northern Ireland, -- Being able to provide Call Monitoring and associated services as set out in the tender documentation. Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/orwill be project based. However, PfH members will be free to select the most appropriate contract period for theirneeds which may vary from these expected periods. It is the intention of PfH to award to a maximum of 5 (five) Suppliers on this Lot, although PfH reserve the rightbut not the obligation to alter this number depending on the Tenders submitted.

Managed Services

Telecare and Telehealth products and services support individuals or groups of individuals in their independent living. Lot 3 offers managed services for the design, implementation, benefits realisation and continuous improvementof products and services (in Lots 1 and 2 inclusive) and associated products and services. A managed service must have as its core objective the provision of products and services relating to telecare,telehealth or tele-coaching. Any products and services required to deliver the managed service should - in the main - be drawn from theproducts and services within Lots 1 and 2 (subject to periodic review of those products and services) withthe addition of wraparound services and third-party products to supplement a fully managed service to meetmember needs. Equipment and services may be delivered to individuals living in their own homes, or through community /grouped living schemes such as sheltered housing or Extra Care. The following minimum requirements of this Lot include but are not limited to: -- National geographical coverage to supply equipment and services to a potential 900 plus PfH members(including those with multiple sites) in England, Wales, Scotland, and Northern Ireland, -- Being able to provide Telecare Managed Services as set out in the tender documentation. Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/orwill be project based. However, PfH members will be free to select the most appropriate contract period for theirneeds which may vary from these expected periods. It is the intention of PfH to award to a maximum of 3 (three) Suppliers on this Lot, although PfH reserve the rightbut not the obligation to alter this number depending on the Tenders submitted

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000574516
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB345878
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

35 - Security, fire-fighting, police and defence equipment

45 - Construction work

50 - Repair and maintenance services

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

32500000 - Telecommunications equipment and supplies

35113000 - Safety equipment

35120000 - Surveillance and security systems and devices

35121000 - Security equipment

35121700 - Alarm systems

45233292 - Installation of safety equipment

45314000 - Installation of telecommunications equipment

50000000 - Repair and maintenance services

50116100 - Electrical-system repair services

71317200 - Health and safety services

71317210 - Health and safety consultancy services

72220000 - Systems and technical consultancy services

72221000 - Business analysis consultancy services

72224000 - Project management consultancy services

72224100 - System implementation planning services

72227000 - Software integration consultancy services

72228000 - Hardware integration consultancy services

72246000 - Systems consultancy services

79400000 - Business and management consultancy and related services

79417000 - Safety consultancy services

79420000 - Management-related services

79511000 - Telephone operator services

79512000 - Call centre

79711000 - Alarm-monitoring services

80330000 - Safety education services

80550000 - Safety training services

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£90,000,000 £10M-£100M
Lots Value
£90,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20197 years ago
Submission Deadline
25 Mar 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)
Contact Name
Not specified
Contact Email
jbrighouse@procurementforhousing.co.uk
Contact Phone
+44 8000315405

Buyer Location

Locality
EDINBURGH
Postcode
EH7 4NS
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
Not specified

Local Authority
City of Edinburgh
Electoral Ward
Leith Walk
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB345878
    Telecare and Telehealth Services - Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to thesocial housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing(CIH) and HouseMark. PfH wishes to establish a Framework Agreement for Telecare and Telehealth Products and Associated Servicesacross three Lots: Lot 1 - Equipment and Associated Services, Lot 2 - Monitoring Services, Lot 3 - Managed Services.

Open Contracting Data Standard (OCDS)

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