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Student Recruitment and Admissions Enquiry System

University Of Edinburgh

This public procurement record has 1 release in its history.

Tender

01 Mar 2019 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The University of Edinburgh is currently conducting a tender for the "Student Recruitment and Admissions Enquiry System," a project categorised under the education sector. The procurement is at the Tender stage, with submissions closing on 2 April 2019. The contract is valued at £1,500,000 and involves providing a Software as a Service (SaaS) solution to enhance student recruitment and admissions processes. The initial licence will support up to 300 concurrent users, with the potential to expand to 1,000 users over the contract term. The implementation is expected to commence in October 2019 and conclude in May 2020.

This tender presents significant growth opportunities for businesses in the information technology and software services sectors, particularly those specialising in SaaS solutions. Companies capable of delivering robust enquiry management systems that align with educational requirements are especially well-suited to compete. Bidders should highlight their experience with user access management, integration capabilities, and knowledge management systems, as these are crucial criteria for selection by the University of Edinburgh.

How relevant is this notice?

Notice Information

Notice Title

Student Recruitment and Admissions Enquiry System

Notice Description

The University of Edinburgh is seeking a supplier to provide and implement a SaaS (Software as a Service) Enquiry Management solution to support our Student Recruitment and Admissions processes as well as providing an improved service for staff and prospective students. The tool will replace existing ad hoc student enquiry tracking currently done in outlook and local databases, managed by multiple service areas and teams across the University. The University of Edinburgh will initially seek to procure licencing for up to 300 concurrent users however over the term of the contract the University may scale up licencing requirements to cover up to 1000 concurrent users.

Lot Information

Lot 1

The University of Edinburgh is seeking a supplier to provide and implement a SaaS (Software as a Service) Enquiry Management solution to support our Student Recruitment and Admissions processes as well as providing an improved service for staff and prospective students. The tool will replace existing ad hoc student enquiry tracking currently done in outlook and local databases, managed by multiple service areas and teams across the University. The University of Edinburgh will initially seek to procure licencing for up to 300 concurrent users however over the term of the contract the University may scale up licencing requirements to cover up to 1000 concurrent users. The solution will be managed by a specialist newly created enquiry handling team and utilised by key users across multiple service areas. The new tool is expected to enable queue management, provide management information and market intelligence through the use of categorisation and customisable template responses. Duplicates will be removed and forwarding will be reduced and a full conversation history will be available to staff in order to contextualise responses. The tool will be linked to our SITS solution in order to utilise key information from the application record where appropriate. The contract award is anticipated to be September 2019 with the Implementation commencing October 2019 running through to a completion in May 2020. Please note these are indicative timescales and may be subject to change.

Options: The University of Edinburgh may chose an option to scale up licencing requirements to cover up to 1000 concurrent users extending the software application to include the academic community e.g. creation of enquiries sent directly to academics.

Renewal: Option to extend the contract term for a further 24 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000574517
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR347060
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
£1,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Mar 20197 years ago
Submission Deadline
2 Apr 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Of Edinburgh
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1HT
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR347060
    Student Recruitment and Admissions Enquiry System - The University of Edinburgh is seeking a supplier to provide and implement a SaaS (Software as a Service) Enquiry Management solution to support our Student Recruitment and Admissions processes as well as providing an improved service for staff and prospective students. The tool will replace existing ad hoc student enquiry tracking currently done in outlook and local databases, managed by multiple service areas and teams across the University. The University of Edinburgh will initially seek to procure licencing for up to 300 concurrent users however over the term of the contract the University may scale up licencing requirements to cover up to 1000 concurrent users.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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