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Housing Support Service

Highland Council

This public procurement record has 3 releases in its history.

Award

20 Aug 2019 at 01:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Award

05 Jun 2019 at 01:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Tender

25 Mar 2019 at 00:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Summary of the contracting process

The Highland Council is conducting an open tender for the "Housing Support Service", aimed at providing an outcomes-focused service for adults assessed as unintentionally homeless or threatened with homelessness. This procurement is classified under the services category and encompasses various delivery locations within Caithness, the Inner Moray Firth, Lochaber, and other areas in the Highlands. The tender period concluded on 10th May 2019, with a total contract value of £2,316,450. The procurement process is complete, with contracts awarded to various suppliers for specific lots, including targeted support services in different regions.

This tender presents significant opportunities for businesses that specialise in social care and housing support services, especially small and medium-sized enterprises (SMEs) that have the capability to provide tailored support for vulnerable populations. Companies with experience in managing housing support services, particularly those addressing various client needs such as health issues or transitional accommodation, will find this an advantageous market entry. Given the varied locations and specific service requirements, providers able to demonstrate a strong understanding of community needs and the capacity to deliver flexible support will be particularly favoured.

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Notice Information

Notice Title

Housing Support Service

Notice Description

Provision of an outcomes focused Housing Support Service for adults, who have been assessed as unintentionally homeless or threatened with homelessness.

Lot Information

Caithness

Provision of an outcomes focused Floating Housing Support Service for Clients who have been assessed as unintentionally homeless or threatened with homelessness and: - who are considered to be a vulnerable person - including clients with health problems, those sleeping rough and those in temporary/insecure accommodation; - who have been subject to or are at risk of abuse or neglect; - who are making the transition from being in residential, interim or transitional accommodation to a lesser supported environment; - who are struggling to sustain their tenancy (both private rented and social rented sectors) and require assistance to maintain their tenancy; and - who have been allocated a SSST and require to engage with short term housing support to ensure that they adhere to their conditions of tenancy. The aim of the service is to support individuals to successfully maintain their tenancy by providing short term housing support to meet the Council's legislative duty. The support will be flexible to meet the Clients' changing housing needs. The support provided will be tailored to meet the housing needs of each Client, providing those with the necessary life skills to make the most out of their lives giving them a better quality of life and to support them meet their full potential. The service should be scheduled around the needs of the Client and operate between 09.00 and 17.00 hours, Monday -Friday. No services will be delivered on Christmas Day, Boxing Day, New Year's Day, Good Friday, Easter Monday and May Day. Lot 1 includes the following settlements, Wick, John O'Groats, Bettyhill, Durness, Kinlochbervie, Helmsdale, Dubeath and Lybster. The settlements are given as a guide only. The expected/approximate average hours per week is 133.. The maximum hourly rate is GBP 18.50. Maximum of 2 service providers appointed to Lot 1. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Note this service is not a social work service. This service is being commissioned by The Highland Council -Community Services.

Wester Ross, Skye, Kyle of Lochalsh

Provision of an outcomes focused Floating Housing Support Service for Clients who have been assessed as unintentionally homeless or threatened with homelessness and: - who are considered to be a vulnerable person - including clients with health problems, those sleeping rough and those in temporary/insecure accommodation; - who have been subject to or are at risk of abuse or neglect; - who are making the transition from being in residential, interim or transitional accommodation to a lesser supported environment; - who are struggling to sustain their tenancy (both private rented and social rented sectors) and require assistance to maintain their tenancy; and - who have been allocated a SSST and require to engage with short term housing support to ensure that they adhere to their conditions of tenancy. The aim of the service is to support individuals to successfully maintain their tenancy by providing short term housing support to meet the Council's legislative duty. The support will be flexible to meet the Clients' changing housing needs. The support provided will be tailored to meet the housing needs of each Client, providing those with the necessary life skills to make the most out of their lives giving them a better quality of life and to support them meet their full potential. The service should be scheduled around the needs of the Client and operate between 09.00 and 17.00 hours, Monday -Friday. No services will be delivered on Christmas Day, Boxing Day, New Year's Day, Good Friday, Easter Monday and May Day. Lot 2 includes the following settlements - Isle of Skye, Kyle of Lochalsh, Ullapool, Gairloch, Kinlochewe, Lochinver and Poolewe. The settlements are given as a guide only. The expected average hours per week is 44.. The maximum hourly rate is GBP 18.50. Maximum of 2 service providers appointed to Lot 2. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Note this service is not a social work service. This service is being commissioned by The Highland Council -Community Services.

Lochaber

Provision of an outcomes focused Floating Housing Support Service for Clients who have been assessed as unintentionally homeless or threatened with homelessness and: - who are considered to be a vulnerable person - including clients with health problems, those sleeping rough and those in temporary/insecure accommodation; - who have been subject to or are at risk of abuse or neglect; - who are making the transition from being in residential, interim or transitional accommodation to a lesser supported environment; - who are struggling to sustain their tenancy (both private rented and social rented sectors) and require assistance to maintain their tenancy; and - who have been allocated a SSST and require to engage with short term housing support to ensure that they adhere to their conditions of tenancy. The aim of the service is to support individuals to successfully maintain their tenancy by providing short term housing support to meet the Council's legislative duty. The support will be flexible to meet the Clients' changing housing needs. The support provided will be tailored to meet the housing needs of each Client, providing those with the necessary life skills to make the most out of their lives giving them a better quality of life and to support them meet their full potential. The service should be scheduled around the needs of the Client and operate between 09.00 and 17.00 hours, Monday -Friday. No services will be delivered on Christmas Day, Boxing Day, New Year's Day, Good Friday, Easter Monday and May Day. Lot 3 includes the following settlements - Fort William, Spean Bridge, Mallaig, Kinlochleven, Ballachulish and Fort Augustus. The settlements are given as a guide only. The expected average hours per week is 89.. The maximum hourly rate is GBP 18.50. Maximum of 2 service providers appointed to Lot 3. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Note this service is not a social work service. This services being commissioned by The Highland Council -Community Services.

Inner Moray Firth

Provision of an outcomes focused Floating Housing Support Service for Clients who have been assessed as unintentionally homeless or threatened with homelessness and: - who are considered to be a vulnerable person - including clients with health problems, those sleeping rough and those in temporary/insecure accommodation; - who have been subject to or are at risk of abuse or neglect; - who are making the transition from being in residential, interim or transitional accommodation to a lesser supported environment; - who are struggling to sustain their tenancy (both private rented and social rented sectors) and require assistance to maintain their tenancy; and - who have been allocated a SSST and require to engage with short term housing support to ensure that they adhere to their conditions of tenancy. The aim of the service is to support individuals to successfully maintain their tenancy by providing short term housing support to meet the Council's legislative duty. The support will be flexible to meet the Clients' changing housing needs. The support provided will be tailored to meet the housing needs of each Client, providing those with the necessary life skills to make the most out of their lives giving them a better quality of life and to support them meet their full potential. The service should be scheduled around the needs of the Client and operate between 09.00 and 17.00 hours, Monday -Friday. No services will be delivered on Christmas Day, Boxing Day, New Year's Day, Good Friday, Easter Monday and May Day. Lot 4 includes the following settlements - Inverness, Dingwall, Nairn, Black Isle, Aviemore, Kingussie, Newtonmore, Grantown-On-Spey, Alness, Invergordon, Tain Brora, Golspie, Muir of Ord, Lairg, Bonor Bridge, Strathpeffer, Cannich, Drumnarochit and Foyers. The settlements are given as a guide only. The expected average hours per week is 847.. The maximum hourly rate is GBP 18.50. Maximum of 4 service providers appointed to Lot 4. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Note this service is not a social work service. This service is being commissioned by The Highland Council -Community Services.

Accommodation Based - Short Term Housing Support Service

The Service provider will set-up, operate and manage a service that will provide accommodation for up to 38 individual Service Users in one designated zone within the Inner Moray Firth area.The Service Provider will provide short-term accommodation with support to vulnerable individuals with a key objective of resettlement. Individuals referred to this service may be leading a chaotic lifestyle because of substance misuse or other addictions, offending or at risk of offending, because of homelessness, have been "looked after" children or all of these. Individuals may also have a range of health needs e.g. mental health, learning disabilities, physical disability etc. For clarity, we would expect the providers to assist on a day to day basis with such needs, rather than providing direct medical or therapeutic input. The support provided will be tailored to meet the needs of each referred Service User, providing those with the necessary life skills to make the most out of their lives giving them a better quality of life and to support them meet their full potential. The support will be flexible to meet the person's changing needs, with a key aim to enable Service Users to sustain and maintain their current and future tenancies.. The maximum hourly rate is GBP 19.88. This is a single supplier framework. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Note this service is not a social work service. This service is being commissioned by The Highland Council -Community Services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000576968
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG363970
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£2,316,450 £1M-£10M
Lots Value
£2,316,451 £1M-£10M
Awards Value
Not specified
Contracts Value
£2,316,451 £1M-£10M

Notice Dates

Publication Date
20 Aug 20197 years ago
Submission Deadline
10 May 2019Expired
Future Notice Date
Not specified
Award Date
19 Aug 20197 years ago
Contract Period
1 Oct 2019 - 31 Mar 2021 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Highland Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV3 5NX
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
5
Supplier Names

Carr Gomm

Highland Homeless Trust

New Start Highland

The Salvation Army

Ypeople

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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