Award

Debt Recovery & Diligence Services for Local Taxation

NORTH LANARKSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Award

04 Oct 2019 at 00:00

Tender

23 May 2019 at 00:00

Summary of the contracting process

North Lanarkshire Council is conducting a procurement for "Debt Recovery & Diligence Services for Local Taxation," aimed at appointing a contractor to manage debt recovery for Council Tax and Non-Domestic Rates arrears. This open tender process is currently at the award stage, with a contract signed on 2nd October 2019, following a bid submission deadline of 27th June 2019. The services will be delivered in North Lanarkshire, UK, and the successful bidder must be a qualified firm of Messengers-at-Arms and Sheriff Officers operating in South Strathclyde.

This tender presents significant opportunities for businesses specialising in debt recovery and diligence services, particularly those with experience in government contracts. Suppliers who can showcase their capability in managing debt recovery operations and compliance with local regulations will be well-positioned to compete. Further, companies offering innovative debt management solutions and demonstrating community benefits as part of their service delivery may enhance their competitive edge in this procurement process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Debt Recovery & Diligence Services for Local Taxation

Notice Description

North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.

Lot Information

Lot 1

North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears. The successful contractor will be a firm of Messengers-at-Arms and Sheriff Officers who are commissioned to operate in the Sheriffdom of South Strathclyde, Dumfries and Galloway. The successful contractor will provide effective Diligence and Debt Recovery Action for Council Tax and Non-Domestic Rates arrears, including; -Enforcement of Summary Warrants; -Serving Charges for Payment; -Debtor Tracing - place of residence and place of employment; -Debtor Profiling to assist with the recovery process; -Offer a variety of payment methods; and, -Provide Debt Management and Advice throughout the recovery process. The successful contractor will be expected to: - -Maximise the collection of sums due to the Council; -Facilitate a co-ordinated approach to those with multiple debts due to the Council; -Identify support and advice, where possible, throughout the recovery process; -Apply best practice in the operation of debt collection; and, -Ensure that their technical systems can fully integrate with the Civica - Open Revenues system used by the Council for Council Tax and Non-Domestic Rates.. Please be aware: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The initial contract period will be 3 year with the option for the council to extend for a further 12 month.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000582849
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368088
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Oct 20196 years ago
Submission Deadline
27 Jun 2019Expired
Future Notice Date
Not specified
Award Date
2 Oct 20196 years ago
Contract Period
1 Oct 2019 - 30 Sep 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTH LANARKSHIRE COUNCIL
Contact Name
Paul Stewart
Contact Email
stewartpa@northlan.gov.uk
Contact Phone
+44 1698520415

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Post Town
Motherwell
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire

Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
1
Supplier Name

GEORGE WALKER & CO. T/A WALKER LOVE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000582849-2019-10-04T00:00:00Z",
    "date": "2019-10-04T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000582849",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-10",
            "name": "North Lanarkshire Council",
            "identifier": {
                "legalName": "North Lanarkshire Council"
            },
            "address": {
                "streetAddress": "Civic Centre, Windmillhill Street",
                "locality": "Motherwell",
                "region": "UKM84",
                "postalCode": "ML1 1AB"
            },
            "contactPoint": {
                "name": "Paul Stewart",
                "email": "stewartpa@northlan.gov.uk",
                "telephone": "+44 1698520415",
                "url": "http://www.publictendersscotland.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "reviewBody",
                "mediationBody",
                "reviewContactPoint"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.northlanarkshire.gov.uk"
            }
        },
        {
            "id": "org-39",
            "name": "North Lanarkshire Council",
            "identifier": {
                "legalName": "North Lanarkshire Council"
            },
            "address": {
                "streetAddress": "Civic Centre, Windmillhill Street",
                "locality": "Motherwell",
                "region": "UKM84",
                "postalCode": "ML1 1AB"
            },
            "contactPoint": {
                "name": "Paul Stewart",
                "email": "stewartpa@northlan.gov.uk",
                "telephone": "+44 1698520415",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "reviewBody",
                "mediationBody",
                "reviewContactPoint"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.northlanarkshire.gov.uk"
            }
        },
        {
            "id": "org-364",
            "name": "George Walker & Co. T/A Walker Love",
            "identifier": {
                "legalName": "George Walker & Co. T/A Walker Love"
            },
            "address": {
                "streetAddress": "16 Royal Exchange Square",
                "locality": "Glasgow",
                "region": "UKM84",
                "postalCode": "G1 3AB"
            },
            "contactPoint": {
                "email": "david.walker@walkerlove.com",
                "telephone": "+44 1412488224"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        }
    ],
    "buyer": {
        "name": "North Lanarkshire Council",
        "id": "org-39"
    },
    "tender": {
        "id": "NLC-CPT-19-026",
        "title": "Debt Recovery & Diligence Services for Local Taxation",
        "description": "North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "79940000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "North Lanarkshire"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM84"
                    },
                    {
                        "region": "UKM84"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2019-06-27T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2019-06-27T12:00:00Z"
        },
        "documents": [
            {
                "id": "MAY355182",
                "documentType": "contractNotice",
                "title": "Debt Recovery & Diligence Services for Local Taxation",
                "description": "North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY355182",
                "format": "text/html"
            },
            {
                "id": "OCT368088",
                "documentType": "awardNotice",
                "title": "Debt Recovery & Diligence Services for Local Taxation",
                "description": "North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT368088",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears. The successful contractor will be a firm of Messengers-at-Arms and Sheriff Officers who are commissioned to operate in the Sheriffdom of South Strathclyde, Dumfries and Galloway. The successful contractor will provide effective Diligence and Debt Recovery Action for Council Tax and Non-Domestic Rates arrears, including; -Enforcement of Summary Warrants; -Serving Charges for Payment; -Debtor Tracing - place of residence and place of employment; -Debtor Profiling to assist with the recovery process; -Offer a variety of payment methods; and, -Provide Debt Management and Advice throughout the recovery process. The successful contractor will be expected to: - -Maximise the collection of sums due to the Council; -Facilitate a co-ordinated approach to those with multiple debts due to the Council; -Identify support and advice, where possible, throughout the recovery process; -Apply best practice in the operation of debt collection; and, -Ensure that their technical systems can fully integrate with the Civica - Open Revenues system used by the Council for Council Tax and Non-Domestic Rates.. Please be aware: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Overall Quality",
                            "description": "75"
                        },
                        {
                            "type": "price",
                            "description": "25"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "startDate": "2019-10-01T00:00:00Z",
                    "endDate": "2022-09-30T00:00:00Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The initial contract period will be 3 year with the option for the council to extend for a further 12 month."
                }
            }
        ],
        "bidOpening": {
            "date": "2019-06-27T12:00:00Z"
        },
        "coveredBy": [
            "GPA"
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Bidders must respond to ESPD Questions 4A.1,4A.2 . 4A.1: The bidder is enrolled in the relevant professional or trade registers kept in the Member State of its establishment (as described in Schedule 5 of the Public Contracts (Scotland) Regulations 2015): . If the relevant documentation is available electronically, please indicate: . . 4A.2: For service contracts: Is it a requirement in the bidder's country of establishment to hold a particular authorisation or membership of a particular organisation needed in order to be able to perform the service in question: Tenderer must be a firm of Messengers-at-Arms and Sheriff Officers who are commissioned to operate in the Sheriffdom of South Strathclyde, Dumfries and Galloway."
                },
                {
                    "type": "economic",
                    "description": "Bidders must respond to ESPD Questions 4B.5.1,4B.5.2 -The Authority reserves the right to request copies of insurance certificates which are not held electronically.",
                    "minimum": "4B.5.1,4B.5.2- It is a requirement of this contract that bidders hold,or can commit to obtain prior to the commence ofany subsequently awarded contract,the types and levels of insurance indicated below: Employer's(Compulsory)LiabilityInsurance= 10,000,000GBP PublicLiabilityInsurance= 5,000,000GBP http://www.hse.gov.uk/pubns/hse40.pdf"
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 120
            }
        },
        "classification": {
            "id": "79940000",
            "scheme": "CPV"
        },
        "reviewDetails": "An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts(Scotland) Regulations 2015 (SSI2015/446)(as amended) may bring proceedings in the Sheriff Court or Court of Session.",
        "hasRecurrence": false,
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "In reference to section V.2.4) Information on value of the Contract/Lot (excluding VAT) the actual contract award value is Zero; the cost factor evaluated was commission rates and the prevailing rate of the successful tenderer was 0.00%. (SC Ref:599822)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000582849"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000582849"
        }
    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "NLC-CPT-19-026",
            "suppliers": [
                {
                    "id": "org-364",
                    "name": "George Walker & Co. T/A Walker Love"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "NLC-CPT-19-026",
            "awardID": "NLC-CPT-19-026",
            "status": "active",
            "value": {
                "amount": 0.01,
                "currency": "GBP"
            },
            "dateSigned": "2019-10-02T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2019/S 102-247311"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "370",
                "measure": "bids",
                "value": 3,
                "relatedLot": "1"
            }
        ]
    }
}