Notice Information
Notice Title
Electronic Payments and Associated Services
Notice Description
The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.
Lot Information
Multiple Network Managed Services
The Multiple Network Managed Service Organisations (Suppliers) are expected to capture and consolidate payments from Clients/Tenants through its supply chain of multiple established payment network providers and other payment solution providers, subsequently transferring consolidated funds and reconciled management information by electronic means to the PfH Member. In addition, it is a requirement that the Organisations (Suppliers) can supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of PfH Members to their Clients/Tenants. It is PfH's intention to award a place on Lot 1 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.
Single Network Managed ServicesBy definition, the Single Network Solution Organisation (Supplier) is expected to consolidate payments from Clients/Tenants and reconcile management information from only one network solution (e.g. either Post Office, PayPoint or similar network provider) from which the payments were made, subsequently transferring consolidated funds and reconciled management information to the PfH member.It is PfH's intention to award a place on Lot 2 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.
Debt Strategy ServicesLot 3 will enable PfH Members to access software and services in order to support their debt management strategies, improve the collection rate of payments and promote efficiency within the debt recovery departments of PfH Members. The solution will entail stakeholder engagement, the provision of a technological solution to better manage the approach to debt collection and associated advice and support services.It is PfH's intention to award a place on Lot 3 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and the ability to supply a solution that will afford positive and tangible outcomes for PfH Members, in the proactive management of their debt collection processes.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000588509
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358120
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
22 - Printed matter and related products
30 - Office and computing machinery, equipment and supplies except furniture and software packages
48 - Software package and information systems
64 - Postal and telecommunications services
66 - Financial and insurance services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
22455000 - ID cards
30160000 - Magnetic cards
30162000 - Smart cards
30197645 - Card for printing
30199200 - Envelopes, letter cards and plain postcards
30237131 - Electronic cards
48100000 - Industry specific software package
48217000 - Transaction-processing software package
48460000 - Analytical, scientific, mathematical or forecasting software package
48482000 - Business intelligence software package
64216110 - Electronic data exchange services
66150000 - Financial markets administration services
66151000 - Financial market operational services
66170000 - Financial consultancy, financial transaction processing and clearing-house services
66171000 - Financial consultancy services
66172000 - Financial transaction processing and clearing-house services
79211200 - Compilation of financial statements services
79340000 - Advertising and marketing services
Notice Value(s)
- Tender Value
- £60,000,000 £10M-£100M
- Lots Value
- £60,000,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Jun 20196 years ago
- Submission Deadline
- 24 Jul 2019Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)
- Contact Name
- Not specified
- Contact Email
- mhough@pfh.co.uk
- Contact Phone
- +44 8000315405
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH7 4NS
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- Not specified
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Leith Walk
- Westminster Constituency
- Edinburgh North and Leith
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358120
Electronic Payments and Associated Services - The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"description": "This Framework may be used by any contracting authority listed in or referred to in the OJEU Notice. Thisincludes: -- All current members of PfH at the time of the OJEU notice for this procurement any registered provider ofsocial housing (or Welsh registered social landlord, or Scottish registered social registered social landlord) thatbecomes a member of PfH during the period of the Framework Agreement; -- Any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England,Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom ofInformation (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any timeduring the period of the Framework Agreement; -- Any local authority (as defined in the Local Government Act 1972 for public authorities in England and Walesor as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in theLocal Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a memberof PfH at any time during the period of the Framework Agreement; -- Any housing Arm's Length Management Organisation (ALMO) that becomes a member of PfH during theperiod of the Framework Agreement; -- Any wholly owned subsidiaries of any of the above Organisations and any other contracting authority listedon the following page of the PfH website -http://procurementforhousing.co.uk/permissible-users/ at the time ofthe OJEU notice for this procurement. NOTE: To register your interest in this notice and obtain any additional information please visit the myTendersWeb Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213001. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A userguide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic responsewell in advance of the closing time to avoid any last minute problems NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=588509. Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 A summary of the expected community benefits has been provided as follows: As set out in the Procurement Documentation (SC Ref:588509)",
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