Tender

Electronic Payments and Associated Services

PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)

This public procurement record has 1 release in its history.

Tender

24 Jun 2019 at 00:00

Summary of the contracting process

The public procurement process involves Procurement for Housing Ltd (t/a PfH Scotland), which is based in Edinburgh, UK. The tender is titled "Electronic Payments and Associated Services" and falls under the general public services industry category. Currently in the open tender stage, the submission deadline is set for 24th July 2019 at 12:00 UTC. The procurement will utilise an open procedure, allowing for electronic submissions, with a total value of £60,000,000 across multiple lots, aimed at providing electronic payment services and debt management solutions for PfH Members.

This opportunity can significantly benefit businesses specialising in electronic payment systems, debt management solutions, and related technologies. Companies with a proven track record in providing similar services and solutions are well-suited to participate, particularly those able to demonstrate market expertise and a robust data security framework. The competitive framework allows for multiple suppliers, creating pathways for growth in the sector by enabling new entrants as well as established firms to collaborate with local authorities and social housing providers across the UK.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Electronic Payments and Associated Services

Notice Description

The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.

Lot Information

Multiple Network Managed Services

The Multiple Network Managed Service Organisations (Suppliers) are expected to capture and consolidate payments from Clients/Tenants through its supply chain of multiple established payment network providers and other payment solution providers, subsequently transferring consolidated funds and reconciled management information by electronic means to the PfH Member. In addition, it is a requirement that the Organisations (Suppliers) can supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of PfH Members to their Clients/Tenants. It is PfH's intention to award a place on Lot 1 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.

Single Network Managed Services

By definition, the Single Network Solution Organisation (Supplier) is expected to consolidate payments from Clients/Tenants and reconcile management information from only one network solution (e.g. either Post Office, PayPoint or similar network provider) from which the payments were made, subsequently transferring consolidated funds and reconciled management information to the PfH member.It is PfH's intention to award a place on Lot 2 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.

Debt Strategy Services

Lot 3 will enable PfH Members to access software and services in order to support their debt management strategies, improve the collection rate of payments and promote efficiency within the debt recovery departments of PfH Members. The solution will entail stakeholder engagement, the provision of a technological solution to better manage the approach to debt collection and associated advice and support services.It is PfH's intention to award a place on Lot 3 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and the ability to supply a solution that will afford positive and tangible outcomes for PfH Members, in the proactive management of their debt collection processes.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000588509
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358120
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

64 - Postal and telecommunications services

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

22455000 - ID cards

30160000 - Magnetic cards

30162000 - Smart cards

30197645 - Card for printing

30199200 - Envelopes, letter cards and plain postcards

30237131 - Electronic cards

48100000 - Industry specific software package

48217000 - Transaction-processing software package

48460000 - Analytical, scientific, mathematical or forecasting software package

48482000 - Business intelligence software package

64216110 - Electronic data exchange services

66150000 - Financial markets administration services

66151000 - Financial market operational services

66170000 - Financial consultancy, financial transaction processing and clearing-house services

66171000 - Financial consultancy services

66172000 - Financial transaction processing and clearing-house services

79211200 - Compilation of financial statements services

79340000 - Advertising and marketing services

Notice Value(s)

Tender Value
£60,000,000 £10M-£100M
Lots Value
£60,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jun 20196 years ago
Submission Deadline
24 Jul 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)
Contact Name
Not specified
Contact Email
mhough@pfh.co.uk
Contact Phone
+44 8000315405

Buyer Location

Locality
EDINBURGH
Postcode
EH7 4NS
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
Not specified

Local Authority
City of Edinburgh
Electoral Ward
Leith Walk
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358120
    Electronic Payments and Associated Services - The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000588509-2019-06-24T00:00:00Z",
    "date": "2019-06-24T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000588509",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-39",
            "name": "Procurement for Housing Ltd (t/a PfH Scotland)",
            "identifier": {
                "legalName": "Procurement for Housing Ltd (t/a PfH Scotland)"
            },
            "address": {
                "streetAddress": "95 McDonald Road",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH7 4NS"
            },
            "contactPoint": {
                "email": "mhough@pfh.co.uk",
                "telephone": "+44 8000315405",
                "url": "http://www.mytenders.co.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.pfhscotland.co.uk"
            }
        }
    ],
    "buyer": {
        "name": "Procurement for Housing Ltd (t/a PfH Scotland)",
        "id": "org-39"
    },
    "tender": {
        "id": "ocds-r6ebe6-0000588509",
        "title": "Electronic Payments and Associated Services",
        "description": "The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "66170000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66172000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66151000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66150000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79211200",
                        "scheme": "CPV"
                    },
                    {
                        "id": "64216110",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30237131",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30160000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30162000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30199200",
                        "scheme": "CPV"
                    },
                    {
                        "id": "22455000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30197645",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79340000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48100000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48217000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "id": "66170000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66172000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66151000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66150000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79211200",
                        "scheme": "CPV"
                    },
                    {
                        "id": "64216110",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30237131",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30160000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30162000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30199200",
                        "scheme": "CPV"
                    },
                    {
                        "id": "22455000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "30197645",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79340000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48100000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48217000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "id": "48482000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48100000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48460000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48217000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66171000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "3"
            }
        ],
        "value": {
            "amount": 60000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.mytenders.co.uk",
        "tenderPeriod": {
            "endDate": "2019-07-24T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2019-07-24T12:00:00Z"
        },
        "documents": [
            {
                "id": "JUN358120",
                "documentType": "contractNotice",
                "title": "Electronic Payments and Associated Services",
                "description": "The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN358120",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "lots": [
            {
                "id": "1",
                "title": "Multiple Network Managed Services",
                "description": "The Multiple Network Managed Service Organisations (Suppliers) are expected to capture and consolidate payments from Clients/Tenants through its supply chain of multiple established payment network providers and other payment solution providers, subsequently transferring consolidated funds and reconciled management information by electronic means to the PfH Member. In addition, it is a requirement that the Organisations (Suppliers) can supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of PfH Members to their Clients/Tenants. It is PfH's intention to award a place on Lot 1 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.",
                "status": "active",
                "value": {
                    "amount": 40000000,
                    "currency": "GBP"
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false
            },
            {
                "id": "2",
                "title": "Single Network Managed Services",
                "description": "By definition, the Single Network Solution Organisation (Supplier) is expected to consolidate payments from Clients/Tenants and reconcile management information from only one network solution (e.g. either Post Office, PayPoint or similar network provider) from which the payments were made, subsequently transferring consolidated funds and reconciled management information to the PfH member.It is PfH's intention to award a place on Lot 2 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.",
                "status": "active",
                "value": {
                    "amount": 10000000,
                    "currency": "GBP"
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false
            },
            {
                "id": "3",
                "title": "Debt Strategy Services",
                "description": "Lot 3 will enable PfH Members to access software and services in order to support their debt management strategies, improve the collection rate of payments and promote efficiency within the debt recovery departments of PfH Members. The solution will entail stakeholder engagement, the provision of a technological solution to better manage the approach to debt collection and associated advice and support services.It is PfH's intention to award a place on Lot 3 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and the ability to supply a solution that will afford positive and tangible outcomes for PfH Members, in the proactive management of their debt collection processes.",
                "status": "active",
                "value": {
                    "amount": 10000000,
                    "currency": "GBP"
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false
            }
        ],
        "lotDetails": {
            "maximumLotsBidPerSupplier": 2147483647
        },
        "bidOpening": {
            "date": "2019-07-24T12:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As set out in the Procurement documentation"
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "maximumParticipants": 9
            }
        },
        "classification": {
            "id": "66170000",
            "scheme": "CPV"
        },
        "hasRecurrence": false
    },
    "language": "EN",
    "description": "This Framework may be used by any contracting authority listed in or referred to in the OJEU Notice. Thisincludes: -- All current members of PfH at the time of the OJEU notice for this procurement any registered provider ofsocial housing (or Welsh registered social landlord, or Scottish registered social registered social landlord) thatbecomes a member of PfH during the period of the Framework Agreement; -- Any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England,Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom ofInformation (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any timeduring the period of the Framework Agreement; -- Any local authority (as defined in the Local Government Act 1972 for public authorities in England and Walesor as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in theLocal Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a memberof PfH at any time during the period of the Framework Agreement; -- Any housing Arm's Length Management Organisation (ALMO) that becomes a member of PfH during theperiod of the Framework Agreement; -- Any wholly owned subsidiaries of any of the above Organisations and any other contracting authority listedon the following page of the PfH website -http://procurementforhousing.co.uk/permissible-users/ at the time ofthe OJEU notice for this procurement. NOTE: To register your interest in this notice and obtain any additional information please visit the myTendersWeb Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213001. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A userguide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic responsewell in advance of the closing time to avoid any last minute problems NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=588509. Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 A summary of the expected community benefits has been provided as follows: As set out in the Procurement Documentation (SC Ref:588509)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000588509"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Notice"
}