Award

NAC/1131 - Business Support Consultancy Services Framework

NORTH AYRSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Award

06 Feb 2020 at 00:00

Tender

18 Jul 2019 at 00:00

Summary of the contracting process

North Ayrshire Council is currently implementing a Business Support Consultancy Services Framework, designated as NAC/1131. This procurement process falls under the services industry category, with a focus on comprehensive business consultancy. Located in Irvine, North Ayrshire, the process is in the award stage, having been initiated in July 2019. The framework is set to last for an initial period of two years, commencing in December 2019, with potential extensions of up to another two years. Bidders were required to submit proposals electronically by 2nd September 2019 to participate in this open procedure.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and consulting firms specialising in various aspects of business support, including financial analysis, marketing, digital transformation, and HR services. Businesses that excel in providing strategic planning, procurement assistance, or training will find this framework beneficial. Since up to five providers will be appointed for each of the nine lots available, competition is expected to be robust, enabling successful bidders to secure contracts for potential long-term growth and collaboration with the public sector.

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Notice Title

NAC/1131 - Business Support Consultancy Services Framework

Notice Description

North Ayrshire Council are inviting bids for the provision of a Business Consultancy Services Framework within North Ayrshire. The Framework will comprise of 9 Lots: - Lot 1 - Financial & Data Analysis Support - Lot 2 - Business Strategy & Business Development Support - Lot 3 - Marketing & Digital Media Support - Lot 4 - Procurement & Tender Support - Lot 5 - HR Support - Lot 6 - Family Business Support - Lot 7 - Succession Planning Support - Lot 8 - Digital Strategy & Transformation Support - Lot 9 - Workplace Development & Training Support The Framework will be for a period of 2 years plus the option to extend for up to a further 2 years and is anticipated to commence December 2019. It is anticipated that a maximum of 5 providers will be appointed per Lot. Bidders should note that there is no guarantee of business, use, level of use or continuity of business through the Framework Agreement.

Lot Information

Lot 1 - Financial & Data Analysis Support

Services for this Lot should include, but not be limited to, the following: - Financial Management: support is required to enable businesses to develop and refine financial management skills, such as an understanding of financial statements and cash-flow as well as the application of sales, pricing, costing, interest and borrowings, taxation, investment and performance measurements. - Financial Readiness: business support will be required to allow interrogation of their forecasting methodologies and assessing their fitness for purpose in terms of their effectiveness in predicting future performance. - Preparing for Investment: information and support to prepare businesses for investment as an attractive proposition for potential investors and loan funders. - Alternative Finance: information and support around the main forms of alternative business funding for SMEs, from short to long-term loans/debt/equity or self-investment. - Taxation: providing support to businesses across any taxation issues that they may have during their business cycle.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Lot 2 - Business Strategy & Business Development Support

Services for this Lot should include, but not be limited to, the following: - Strategic Planning: this may involve support relating to challenging existing approaches, developing new strategies and performance measurement. - Business Growth: growth can be achieved by either boosting the top line or revenue of the business with greater product sales or service income, or by increasing the bottom line or profitability of the operation by minimising costs - beneficial to help businesses explore both options. - Organisational Management: assisting with the organisational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, and establish agreement around intended outcomes/results. - Business Development: analysing current client base, identifying a potential sales pipeline, qualifying lead opportunities, producing a value proposition and clearly demonstrating a USP for the business. - Change Management: intervention to help a business move through the growth life-cycle, ensuring due consideration is made to the impact of change on the business, and its people, because of growth. - eCommerce Support: advice on developing new sales channels, integration with other platforms, financial transactions and targeting international markets.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Lot 3 - Marketing & Digital Media Support

Services for this Lot should include, but not be limited to, the following: - Marketing Collateral: supporting businesses with practical approaches to marketing, including writing a marketing plan and marketing communications plan for integrating traditional and digital communications. Review of existing marketing strategies/materials for general improvement or development. - Digital Media: identifying what platforms suit the business needs and client base, advice on what to post, content management, social media calendar, engagement tracking and use of Hootsuite/Tweetdeck. - Digital Marketing: designing and implementing digital marketing and social media strategies to widen markets and maximise business opportunities. Improving digital presence and website to make better use of PPC advertising and SEO.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Lot 4 - Procurement & Tender Support

Services for this Lot should include, but not be limited to, the following: - Review Current Tender Library: reviewing existing tender documentation and suggest best practice amendments. Support on how to identify key future contract opportunities, ensuring Public Contracts Scotland profile is up to date, how to complete an ESPD, deciding on what opportunities to bid/tender for and improving business visibility within the public sector. - General Procurement Support: evaluate past tendering performance and providing feedback on improvements, interpreting tender feedback and incorporating this into future bids. - Live Tenders: advice and support on how to complete live opportunities, ESPDs and Quick Quotes, helping businesses decide if they should bid, registering on other procurement portals and producing best tender documents possible.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Lot 5 - HR Support

Services for this Lot should include, but not be limited to, the following: - HR Policy: reviewing existing HR processes and policies, ensure they are fit for purpose and cover mandatory legal obligations. - Employee Engagement: enable implementation of appraisals, how to broker and manage tough discussions, developing clear roles and responsibilities for all staff and development and of employee handbooks. - Performance Management: improving individual employee performance and linking this to employee roles and responsibilities and contractual obligations, workforce relationship building and employee consultation projects.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Lot 6 - Family Business Support

Services for this Lot should include, but not be limited to, the following: - Governance & Structure: creating the correct structures and practices needed to achieve best practice in governance of a family business, how to view the business as a family and as a business, development of a shared purpose, defining employee and family roles. - Succession Planning succession planning, conflict resolution, next generation career and skills development, developing family communications and planning an elegant exit.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Lot 7 - Succession Planning Support

Services for this Lot should include, but not be limited to, the following: - Existing Business Position: formulating exit strategies, preparing business for sale, business continuity and safe-guarding people and assets. - Business Structure: provide support to help determine the assignment and coordination of roles, power and responsibilities within a business. Define how information flows between the different levels of management. - Board Development: value and creation of a board, or recruitment of a non-executive director. Review composition and effectiveness at both an individual and group level. - Business Continuity: how to deal with disruptions to supply chains, reputation, loss of premises or loss of technology. - Risk Management: enable businesses to make well-informed decisions and to identify and protect the most critical aspects of their operations. Mitigating or reducing risks to an acceptable level can create a more agile businesses.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Lot 8 - Digital Strategy & Transformation Support

Services for this Lot should include, but not be limited to, the following: - Review of ICT Processes: reviewing existing ICT processes and identifying potential improvements, raising awareness of new digital processes, software, apps and technology. - Mobile Technologies: advice on application of relevant and up-to-date fixed and mobile technologies to support the business. - Websites: planning, development and on-going management to improve existing web presence or support on developing new platforms to align with business requirements and improve user experience. - Technology, Solutions & Connectivity: implementing IT and Communications infrastructure and software solutions to meet ongoing requirements. - Business Models & Workplace Innovation: the application of communications and technology to support new business models (remote working, virtual locations, partnerships & collaboration) and digital transformation. - Finding and managing digital resources and services: Building business cases, developing requirements, identifying, selecting and managing digital and technology resources.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Lot 9 - Workplace Development & Training Support

Services for this Lot should include, but not be limited to, the following: - Skills Mapping of Business/Employees: reviewing existing skills and talent within a business, leadership development, review of business culture, internal project management, capacity building, people development and productivity improvements. - Leadership and Management: as the business grows, so does the need for strong leadership and guidance. Support to equip owners and entrepreneurs with the skills required to develop and achieve key business aspirations. - Productivity: plans and processes to improve productivity, identifying CIPD opportunities, implementing new ideas and structures.

Renewal: The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000591653
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB380035
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79410000 - Business and management consultancy services

79411000 - General management consultancy services

79411100 - Business development consultancy services

79412000 - Financial management consultancy services

79413000 - Marketing management consultancy services

79414000 - Human resources management consultancy services

79418000 - Procurement consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£66,000 Under £100K

Notice Dates

Publication Date
6 Feb 20206 years ago
Submission Deadline
2 Sep 2019Expired
Future Notice Date
Not specified
Award Date
28 Jan 20206 years ago
Contract Period
Not specified - Not specified
Recurrence
July 2023

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTH AYRSHIRE COUNCIL
Contact Name
Not specified
Contact Email
procurement@north-ayrshire.gov.uk
Contact Phone
+44 1294324730

Buyer Location

Locality
IRVINE
Postcode
KA12 8EE
Post Town
Kilmarnock
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM93 North Ayrshire and East Ayrshire

Local Authority
North Ayrshire
Electoral Ward
Irvine South
Westminster Constituency
Central Ayrshire

Supplier Information

Number of Suppliers
29
Supplier Names

AMAS SCOTLAND

BALANCE HR

BUSINESS SUCCESS PARTNERSHIP

CAUGHEY SOLUTIONS

CJM PROJECT FINANCIAL MANAGEMENT

CONNECT THREE SOLUTIONS

ERISKAY ASSOCIATES

GALLOWAY TRAINING

GAP COMMUNICATIONS

INTEND BUSINESS DEVELOPMENT

JAMES SIMPSON ASSOCIATES

MANAGED IT EXPERTS

MARTIN AITKEN

MAUREEN JOHNSTONE ASSOCIATES

PROACTIS TENDERS

RARE TRADE DIGITAL

REAL RETAIL SOLUTIONS

ROBERT J HART

SCMG

SENSCOT

STRATEGEM

TARGETING INNOVATION

TUROUS

UXL

WHITEWALL MARKETING

WILLIAM DUNCAN

WRIGHT JOHNSTON & MACKENZIE

WYLIE & BISSET

YES AGENCY

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL360947
    NAC/1131 - Business Support Consultancy Services Framework - North Ayrshire Council are inviting bids for the provision of a Business Consultancy Services Framework within North Ayrshire. The Framework will comprise of 9 Lots: - Lot 1 - Financial & Data Analysis Support - Lot 2 - Business Strategy & Business Development Support - Lot 3 - Marketing & Digital Media Support - Lot 4 - Procurement & Tender Support - Lot 5 - HR Support - Lot 6 - Family Business Support - Lot 7 - Succession Planning Support - Lot 8 - Digital Strategy & Transformation Support - Lot 9 - Workplace Development & Training Support The Framework will be for a period of 2 years plus the option to extend for up to a further 2 years and is anticipated to commence December 2019. It is anticipated that a maximum of 5 providers will be appointed per Lot. Bidders should note that there is no guarantee of business, use, level of use or continuity of business through the Framework Agreement.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB380035
    NAC/1131 - Business Support Consultancy Services Framework - North Ayrshire Council are inviting bids for the provision of a Business Consultancy Services Framework within North Ayrshire. The Framework will comprise of 9 Lots: - Lot 1 - Financial & Data Analysis Support - Lot 2 - Business Strategy & Business Development Support - Lot 3 - Marketing & Digital Media Support - Lot 4 - Procurement & Tender Support - Lot 5 - HR Support - Lot 6 - Family Business Support - Lot 7 - Succession Planning Support - Lot 8 - Digital Strategy & Transformation Support - Lot 9 - Workplace Development & Training Support The Framework will be for a period of 2 years plus the option to extend for up to a further 2 years and is anticipated to commence December 2019. It is anticipated that a maximum of 5 providers will be appointed per Lot. Bidders should note that there is no guarantee of business, use, level of use or continuity of business through the Framework Agreement.

Open Contracting Data Standard (OCDS)

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            "address": {
                "streetAddress": "1 Woodside Terrace, Glasgow",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G3 7UY"
            },
            "contactPoint": {
                "telephone": "+44 1413312991"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-212",
            "name": "Balance HR",
            "identifier": {
                "legalName": "Balance HR"
            },
            "address": {
                "streetAddress": "PO Box 8340",
                "locality": "Kilwinning",
                "region": "UKM",
                "postalCode": "KA13 9AH"
            },
            "contactPoint": {
                "telephone": "+44 7704441148"
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            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-213",
            "name": "Maureen Johnstone Associates",
            "identifier": {
                "legalName": "Maureen Johnstone Associates"
            },
            "address": {
                "streetAddress": "12 Bentfield Drive",
                "locality": "Prestwick",
                "region": "UKM94",
                "postalCode": "KA9 1TT"
            },
            "contactPoint": {
                "telephone": "+44 7740250015"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-214",
            "name": "Wright Johnston & Mackenzie LLP",
            "identifier": {
                "legalName": "Wright Johnston & Mackenzie LLP"
            },
            "address": {
                "streetAddress": "18, Charlotte Square",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G3 8HF"
            },
            "contactPoint": {
                "telephone": "+44 1312255660"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-215",
            "name": "Real Retail Solutions",
            "identifier": {
                "legalName": "Real Retail Solutions"
            },
            "address": {
                "streetAddress": "6 Belmont Ave, Dennyloanhead",
                "locality": "Bonnybridge",
                "region": "UK",
                "postalCode": "FK4 1SS"
            },
            "contactPoint": {
                "telephone": "+44 7818836482"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-216",
            "name": "William Duncan & Co",
            "identifier": {
                "legalName": "William Duncan & Co"
            },
            "address": {
                "streetAddress": "30 Miller Road",
                "locality": "Ayr",
                "region": "UKM94",
                "postalCode": "KA7 2AY"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-217",
            "name": "James Simpson Associates",
            "identifier": {
                "legalName": "James Simpson Associates"
            },
            "address": {
                "streetAddress": "Knockbuckle Road",
                "locality": "Kilmacolm",
                "region": "UK",
                "postalCode": "PA13 4JX"
            },
            "contactPoint": {
                "telephone": "+447 486610235"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-218",
            "name": "Martin Aitken & Co Limited",
            "identifier": {
                "legalName": "Martin Aitken & Co Limited"
            },
            "address": {
                "streetAddress": "Caledonia House, 89 Seaward Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G41 1HJ"
            },
            "contactPoint": {
                "telephone": "+44 1412720000"
            },
            "roles": [
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            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-219",
            "name": "Rare Trade Digital Ltd",
            "identifier": {
                "legalName": "Rare Trade Digital Ltd"
            },
            "address": {
                "streetAddress": "The Grange Business Centre",
                "locality": "Stevenston",
                "region": "UKM93",
                "postalCode": "KA20 3EJ"
            },
            "contactPoint": {
                "telephone": "+44 7841916817"
            },
            "roles": [
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            "details": {
                "scale": "sme",
                "url": "http://"
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        },
        {
            "id": "org-220",
            "name": "Managed IT Experts Ltd.",
            "identifier": {
                "legalName": "Managed IT Experts Ltd."
            },
            "address": {
                "streetAddress": "Unit 7 Dunfermline Business Centre, Izatt Avenue",
                "locality": "Dunfermline",
                "region": "UKM72",
                "postalCode": "KY11 3BZ"
            },
            "contactPoint": {
                "telephone": "+44 1312081383"
            },
            "roles": [
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            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-221",
            "name": "Turous Ltd",
            "identifier": {
                "legalName": "Turous Ltd"
            },
            "address": {
                "streetAddress": "129 Shawmoss Road, Glasgow",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "g41 4AL"
            },
            "contactPoint": {
                "telephone": "+44 774867779"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-222",
            "name": "Business Success Partnership",
            "identifier": {
                "legalName": "Business Success Partnership"
            },
            "address": {
                "streetAddress": "20 Glanderston Avenue, Newton Mearns",
                "locality": "Glasgow",
                "region": "UKM83",
                "postalCode": "G77 6SY"
            },
            "contactPoint": {
                "telephone": "+44 7789277168"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-180",
            "name": "Kilmarnock Sheriff Court",
            "identifier": {
                "legalName": "Kilmarnock Sheriff Court"
            },
            "address": {
                "streetAddress": "St Marnock Street",
                "locality": "Kilmarnock",
                "postalCode": "KA1 1ED"
            },
            "contactPoint": {
                "url": "http://www.aib.gov.uk"
            },
            "roles": [
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        }
    ],
    "buyer": {
        "name": "North Ayrshire Council",
        "id": "org-192"
    },
    "tender": {
        "id": "NAC/1131",
        "title": "NAC/1131 - Business Support Consultancy Services Framework",
        "description": "North Ayrshire Council are inviting bids for the provision of a Business Consultancy Services Framework within North Ayrshire. The Framework will comprise of 9 Lots: - Lot 1 - Financial & Data Analysis Support - Lot 2 - Business Strategy & Business Development Support - Lot 3 - Marketing & Digital Media Support - Lot 4 - Procurement & Tender Support - Lot 5 - HR Support - Lot 6 - Family Business Support - Lot 7 - Succession Planning Support - Lot 8 - Digital Strategy & Transformation Support - Lot 9 - Workplace Development & Training Support The Framework will be for a period of 2 years plus the option to extend for up to a further 2 years and is anticipated to commence December 2019. It is anticipated that a maximum of 5 providers will be appointed per Lot. Bidders should note that there is no guarantee of business, use, level of use or continuity of business through the Framework Agreement.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "79412000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "id": "79411100",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "id": "79413000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "3"
            },
            {
                "id": "4",
                "additionalClassifications": [
                    {
                        "id": "79418000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "4"
            },
            {
                "id": "5",
                "additionalClassifications": [
                    {
                        "id": "79414000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "5"
            },
            {
                "id": "6",
                "additionalClassifications": [
                    {
                        "id": "79411000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "6"
            },
            {
                "id": "7",
                "additionalClassifications": [
                    {
                        "id": "79411000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79411100",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "7"
            },
            {
                "id": "8",
                "additionalClassifications": [
                    {
                        "id": "79413000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79411000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "8"
            },
            {
                "id": "9",
                "additionalClassifications": [
                    {
                        "id": "79411000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79411100",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "9"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2019-09-02T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2019-09-02T12:00:00Z"
        },
        "documents": [
            {
                "id": "JUL360947",
                "documentType": "contractNotice",
                "title": "NAC/1131 - Business Support Consultancy Services Framework",
                "description": "North Ayrshire Council are inviting bids for the provision of a Business Consultancy Services Framework within North Ayrshire. The Framework will comprise of 9 Lots: - Lot 1 - Financial & Data Analysis Support - Lot 2 - Business Strategy & Business Development Support - Lot 3 - Marketing & Digital Media Support - Lot 4 - Procurement & Tender Support - Lot 5 - HR Support - Lot 6 - Family Business Support - Lot 7 - Succession Planning Support - Lot 8 - Digital Strategy & Transformation Support - Lot 9 - Workplace Development & Training Support The Framework will be for a period of 2 years plus the option to extend for up to a further 2 years and is anticipated to commence December 2019. It is anticipated that a maximum of 5 providers will be appointed per Lot. Bidders should note that there is no guarantee of business, use, level of use or continuity of business through the Framework Agreement.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL360947",
                "format": "text/html"
            },
            {
                "id": "FEB380035",
                "documentType": "awardNotice",
                "title": "NAC/1131 - Business Support Consultancy Services Framework",
                "description": "North Ayrshire Council are inviting bids for the provision of a Business Consultancy Services Framework within North Ayrshire. The Framework will comprise of 9 Lots: - Lot 1 - Financial & Data Analysis Support - Lot 2 - Business Strategy & Business Development Support - Lot 3 - Marketing & Digital Media Support - Lot 4 - Procurement & Tender Support - Lot 5 - HR Support - Lot 6 - Family Business Support - Lot 7 - Succession Planning Support - Lot 8 - Digital Strategy & Transformation Support - Lot 9 - Workplace Development & Training Support The Framework will be for a period of 2 years plus the option to extend for up to a further 2 years and is anticipated to commence December 2019. It is anticipated that a maximum of 5 providers will be appointed per Lot. Bidders should note that there is no guarantee of business, use, level of use or continuity of business through the Framework Agreement.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB380035",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "title": "Lot 1 - Financial & Data Analysis Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - Financial Management: support is required to enable businesses to develop and refine financial management skills, such as an understanding of financial statements and cash-flow as well as the application of sales, pricing, costing, interest and borrowings, taxation, investment and performance measurements. - Financial Readiness: business support will be required to allow interrogation of their forecasting methodologies and assessing their fitness for purpose in terms of their effectiveness in predicting future performance. - Preparing for Investment: information and support to prepare businesses for investment as an attractive proposition for potential investors and loan funders. - Alternative Finance: information and support around the main forms of alternative business funding for SMEs, from short to long-term loans/debt/equity or self-investment. - Taxation: providing support to businesses across any taxation issues that they may have during their business cycle.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Understanding of Requirement",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years."
                }
            },
            {
                "id": "2",
                "title": "Lot 2 - Business Strategy & Business Development Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - Strategic Planning: this may involve support relating to challenging existing approaches, developing new strategies and performance measurement. - Business Growth: growth can be achieved by either boosting the top line or revenue of the business with greater product sales or service income, or by increasing the bottom line or profitability of the operation by minimising costs - beneficial to help businesses explore both options. - Organisational Management: assisting with the organisational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, and establish agreement around intended outcomes/results. - Business Development: analysing current client base, identifying a potential sales pipeline, qualifying lead opportunities, producing a value proposition and clearly demonstrating a USP for the business. - Change Management: intervention to help a business move through the growth life-cycle, ensuring due consideration is made to the impact of change on the business, and its people, because of growth. - eCommerce Support: advice on developing new sales channels, integration with other platforms, financial transactions and targeting international markets.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Understanding of Requirement",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years."
                }
            },
            {
                "id": "3",
                "title": "Lot 3 - Marketing & Digital Media Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - Marketing Collateral: supporting businesses with practical approaches to marketing, including writing a marketing plan and marketing communications plan for integrating traditional and digital communications. Review of existing marketing strategies/materials for general improvement or development. - Digital Media: identifying what platforms suit the business needs and client base, advice on what to post, content management, social media calendar, engagement tracking and use of Hootsuite/Tweetdeck. - Digital Marketing: designing and implementing digital marketing and social media strategies to widen markets and maximise business opportunities. Improving digital presence and website to make better use of PPC advertising and SEO.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Understanding of Requirement",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years."
                }
            },
            {
                "id": "4",
                "title": "Lot 4 - Procurement & Tender Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - Review Current Tender Library: reviewing existing tender documentation and suggest best practice amendments. Support on how to identify key future contract opportunities, ensuring Public Contracts Scotland profile is up to date, how to complete an ESPD, deciding on what opportunities to bid/tender for and improving business visibility within the public sector. - General Procurement Support: evaluate past tendering performance and providing feedback on improvements, interpreting tender feedback and incorporating this into future bids. - Live Tenders: advice and support on how to complete live opportunities, ESPDs and Quick Quotes, helping businesses decide if they should bid, registering on other procurement portals and producing best tender documents possible.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Understanding of Requirement",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years."
                }
            },
            {
                "id": "5",
                "title": "Lot 5 - HR Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - HR Policy: reviewing existing HR processes and policies, ensure they are fit for purpose and cover mandatory legal obligations. - Employee Engagement: enable implementation of appraisals, how to broker and manage tough discussions, developing clear roles and responsibilities for all staff and development and of employee handbooks. - Performance Management: improving individual employee performance and linking this to employee roles and responsibilities and contractual obligations, workforce relationship building and employee consultation projects.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Understanding of Requirement",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years."
                }
            },
            {
                "id": "6",
                "title": "Lot 6 - Family Business Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - Governance & Structure: creating the correct structures and practices needed to achieve best practice in governance of a family business, how to view the business as a family and as a business, development of a shared purpose, defining employee and family roles. - Succession Planning succession planning, conflict resolution, next generation career and skills development, developing family communications and planning an elegant exit.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Understanding of Requirement",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years."
                }
            },
            {
                "id": "7",
                "title": "Lot 7 - Succession Planning Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - Existing Business Position: formulating exit strategies, preparing business for sale, business continuity and safe-guarding people and assets. - Business Structure: provide support to help determine the assignment and coordination of roles, power and responsibilities within a business. Define how information flows between the different levels of management. - Board Development: value and creation of a board, or recruitment of a non-executive director. Review composition and effectiveness at both an individual and group level. - Business Continuity: how to deal with disruptions to supply chains, reputation, loss of premises or loss of technology. - Risk Management: enable businesses to make well-informed decisions and to identify and protect the most critical aspects of their operations. Mitigating or reducing risks to an acceptable level can create a more agile businesses.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Understanding of Requirement",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years."
                }
            },
            {
                "id": "8",
                "title": "Lot 8 - Digital Strategy & Transformation Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - Review of ICT Processes: reviewing existing ICT processes and identifying potential improvements, raising awareness of new digital processes, software, apps and technology. - Mobile Technologies: advice on application of relevant and up-to-date fixed and mobile technologies to support the business. - Websites: planning, development and on-going management to improve existing web presence or support on developing new platforms to align with business requirements and improve user experience. - Technology, Solutions & Connectivity: implementing IT and Communications infrastructure and software solutions to meet ongoing requirements. - Business Models & Workplace Innovation: the application of communications and technology to support new business models (remote working, virtual locations, partnerships & collaboration) and digital transformation. - Finding and managing digital resources and services: Building business cases, developing requirements, identifying, selecting and managing digital and technology resources.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Understanding of Requirement",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework duration is for a period of 2 years with the option to extend for up to a further 2 years."
                }
            },
            {
                "id": "9",
                "title": "Lot 9 - Workplace Development & Training Support",
                "description": "Services for this Lot should include, but not be limited to, the following: - Skills Mapping of Business/Employees: reviewing existing skills and talent within a business, leadership development, review of business culture, internal project management, capacity building, people development and productivity improvements. - Leadership and Management: as the business grows, so does the need for strong leadership and guidance. Support to equip owners and entrepreneurs with the skills required to develop and achieve key business aspirations. - Productivity: plans and processes to improve productivity, identifying CIPD opportunities, implementing new ideas and structures.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
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