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CT0567 - Whistleblowing Hotline and Associated Services

The City of Edinburgh Council

This public procurement record has 2 releases in its history.

Award

08 May 2020 at 01:00

OJEU - F3 - Contract Award Notice
Tender

20 Nov 2019 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The City of Edinburgh Council is seeking a service provider for a contract titled "Whistleblowing Hotline and Associated Services." This procurement falls within the industry category of general public services and is located in Edinburgh, with the procurement process currently in the award stage. The contract was signed on 21 April 2020, and the awarded value of the contract is £200,000. The procurement was conducted as an open procedure, allowing any interested parties to submit bids until the deadline of 7 January 2020.

This contract presents an excellent opportunity for businesses specialising in investigative and compliance services, particularly those with experience in managing whistleblowing hotlines or similar solutions. Companies that can demonstrate expertise in addressing workplace misconduct, confidentiality, and legal compliance are well-suited to compete. Furthermore, businesses capable of providing comprehensive support services, including reporting and management recommendations, will find this project particularly aligned with their capabilities, potentially leading to further contracts with the Council or other public entities.

How relevant is this notice?

Notice Information

Notice Title

CT0567 - Whistleblowing Hotline and Associated Services

Notice Description

The Council has award a contract to provide a (multi channel) Whistleblowing Hotline and Associated services. The Whistleblowing Hotline allows the Council's employees to raise concerns about wrongdoing and malpractice in the workplace to an independent third party, in line with the Council's Whistleblowing Policy. The service provider is required to identify whistleblowing issues, investigate issues and report on issues.

Lot Information

Lot 1

The aim of this procurement was to create a contract for the delivery of whistleblowing hotline and associated services. The Service Provider will undertake disclosure assessment and reporting, make management action recommendations, provide a comprehensive investigative service (including scoping/planning, interviewing, recording/transcription, written updates/reports, verbal updates/reports, referral to third parties if required) and provide advice and oversight.

Renewal: The option to extend for a further 12 + 12 months at the sole discretion of the council.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000605228
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY386370
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79411000 - General management consultancy services

79512000 - Call centre

79720000 - Investigation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£200,000 £100K-£500K

Notice Dates

Publication Date
8 May 20206 years ago
Submission Deadline
7 Jan 2020Expired
Future Notice Date
Not specified
Award Date
21 Apr 20206 years ago
Contract Period
12 May 2020 - 11 May 2023 2-3 years
Recurrence
2024

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The City of Edinburgh Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH8 8BG
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

Safecall Ltd

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV372989
    Whistleblowing Hotline and Associated Services - The Council requires a service provider to provide a (multi channel) Whistleblowing Hotline and Associated services. The Whistleblowing Hotline allows the Council's employees to raise concerns about wrongdoing and malpractice in the workplace to an independent third party, in line with the Council's Whistleblowing Policy. The service provider is required to identify whistleblowing issues, investigate issues and report on issues.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY386370
    CT0567 - Whistleblowing Hotline and Associated Services - The Council has award a contract to provide a (multi channel) Whistleblowing Hotline and Associated services. The Whistleblowing Hotline allows the Council's employees to raise concerns about wrongdoing and malpractice in the workplace to an independent third party, in line with the Council's Whistleblowing Policy. The service provider is required to identify whistleblowing issues, investigate issues and report on issues.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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