Planning

Social Security Programme: SCTS Appeals Integration (CMS)

SCOTTISH COURTS AND TRIBUNALS SERVICE

This public procurement record has 1 release in its history.

Summary of the contracting process

The Scottish Courts and Tribunals Service is initiating a tender for the "Social Security Programme: SCTS Appeals Integration (CMS)" aimed at enhancing digital tribunal services. This planned procurement will take place in Edinburgh, UK, with a significant focus on digital technology services under the Scottish Government's Dynamic Purchasing System. An online bidder event is scheduled for 22 October 2020, with further notice regarding procurement activities expected by 6 November 2020.

This tender presents a valuable opportunity for businesses specialising in digital technology and service integration. Companies that can develop user-centric, scalable solutions for complex digital environments will be well-suited to compete. The project aims to create an integrated end-to-end service, making this an appealing opportunity for businesses looking to expand their portfolios in the public sector and to contribute to improving digital services within the Scottish Courts and Tribunals framework.

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Notice Title

Social Security Programme: SCTS Appeals Integration (CMS)

Notice Description

This PIN is to invite potential bidders to an online event taking place 22 October 2020. On the day we will present the aims and objectives of the Digital Tribunals - Social Security Chamber Programme as well as the design, development and strategic context it sits within. Further details on the design of the service, target architecture, organisations we are working with and the journey to a live service will also be available.

Lot Information

Lot 1

The volume of demand on the Social Security Chamber (SSC) within SCTS is set to significantly increase as a result of additional benefits and appeals being processed by Social Security Scotland. The existing solutions in place within SCTS are unable to support this demand, which has given rise to an opportunity to develop and deliver a strategic end-to-end digital service to support the SSC, and other Tribunals within SCTS. The aims of this digital service are to maximise operational efficiencies, minimise manual effort and to deliver a modern and accessible service to users, including Appellants and their support, SCTS administrators, and members of the judiciary. The programme is seeking to deliver an integrated, open, scalable and user-centric service that enables automation of key tasks and data flows between partners and service users throughout the appeal case lifecycle. This will enable improved information exchange between SCTS and Social Security Scotland, streamline SCTS case worker processes, and provide an end-to-end digital service for Appellants, their supporters and members of the judiciary. Having undertaken Understand and Incubation phases, the programme is now looking to procure a partner, or consortium, to finalise Incubation Phase and deliver Develop and Deploy phases and support the service in 'BAU / RUN' post service acceptance handover. We will be hosting an online event on 22 October 2020. The day will cover the following areas: - Strategic context and drivers for the programme and the future service - User research and service design - Target architecture - Known constraints, dependencies and risks - Outcome based requirements for the service - Expected procurement and programme timings. The attendance will be limited to two individuals per organisation - details on how to attend will be sent out to our mailing list. To ensure your place at our online bidder day please email: Procurement@scotcourts.gov.uk.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000632054
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396333
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
PCS Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212517 - IT software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Oct 20205 years ago
Submission Deadline
Not specified
Future Notice Date
6 Nov 2020Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SCOTTISH COURTS AND TRIBUNALS SERVICE
Contact Name
Not specified
Contact Email
wdekoning@scotcourts.gov.uk
Contact Phone
+44 1314443411

Buyer Location

Locality
EDINBURGH
Postcode
EH11 3XD
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Sighthill/Gorgie
Westminster Constituency
Edinburgh South West

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396333
    Social Security Programme: SCTS Appeals Integration (CMS) - This PIN is to invite potential bidders to an online event taking place 22 October 2020. On the day we will present the aims and objectives of the Digital Tribunals - Social Security Chamber Programme as well as the design, development and strategic context it sits within. Further details on the design of the service, target architecture, organisations we are working with and the journey to a live service will also be available.

Open Contracting Data Standard (OCDS)

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