Award

Supply of Social Care Case Management Solutions Software

SCOTLAND EXCEL

This public procurement record has 2 releases in its history.

Award

12 Apr 2021 at 00:00

Tender

29 Oct 2020 at 00:00

Summary of the contracting process

The procurement process is led by Scotland Excel, which is seeking bids for the "Supply of Social Care Case Management Solutions Software". This project falls under the goods category and is targeted at enhancing social care case management across Scotland, specifically supporting functionalities for adults, children, criminal justice, and financial services. The procurement method employed is an open procedure, and the tender period concluded on 30th November 2020. This tender is located in Paisley, and the estimated value of the contract is approximately £28 million, awarded to multiple suppliers, with contracts signed on 12th March 2021.

This tender presents significant opportunities for businesses specialised in software development, particularly those offering solutions related to social care management and IT systems. Small and medium-sized enterprises (SMEs) would be particularly well-suited to compete, especially if they can demonstrate innovation in software functionality that supports interoperability and data sharing across various social care systems. Companies with experience in configuration, installation, and ongoing maintenance of such systems will find a competitive advantage in this framework agreement.

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Notice Title

Supply of Social Care Case Management Solutions Software

Notice Description

Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related ancillary services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance in Scotland. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, appropriate data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. The solution offered must comply with applicable Law and Standards, and must be GDPR compliant.

Lot Information

On-premise installation (council datacentre or council's third party cloud-based datacentre)

A software solution to be installed in the council datacentre or a council's third party cloud-based datacentre that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care - to be able safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

Supplier hosted application (supplier's datacentre or suppliers third party cloud based datacentre)

A software solution to be hosted in a supplier's datacentre or supplier's third party cloud based datacentre that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care - to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

Supplier delivered Software as a Service (SaaS) model.

A software as a service (SaaS) solution that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care - to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000633751
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR411872
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48517000 - IT software package

Notice Value(s)

Tender Value
£28,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£28,000,000 £10M-£100M

Notice Dates

Publication Date
12 Apr 20214 years ago
Submission Deadline
30 Nov 2020Expired
Future Notice Date
Not specified
Award Date
12 Mar 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTLAND EXCEL
Contact Name
Not specified
Contact Email
construction@scotland-excel.org.uk, richard.bridgen@scotland-excel.org.uk
Contact Phone
+44 3003001200, +44 4881095

Buyer Location

Locality
PAISLEY
Postcode
PA1 1AR
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM Scotland

Local Authority
Renfrewshire
Electoral Ward
Paisley East and Central
Westminster Constituency
Paisley and Renfrewshire South

Supplier Information

Number of Suppliers
5
Supplier Names

ADVANCED HEALTH AND CARE

AZEUS

LIQUIDLOGIC

OLM SYSTEMS

SERVELEC SOCIAL CARE

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398315
    Supply of Social Care Case Management Solutions Software - Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related ancillary services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance in Scotland. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, appropriate data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. The solution offered must comply with applicable Law and Standards, and must be GDPR compliant.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR411872
    Supply of Social Care Case Management Solutions Software - Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related ancillary services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance in Scotland. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, appropriate data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. The solution offered must comply with applicable Law and Standards, and must be GDPR compliant.

Open Contracting Data Standard (OCDS)

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        "reviewDetails": "An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446) (as amended) may bring proceedings in the Sheriff Court or the Court of Session.",
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