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Provision of Postal Services National Framework (Scotland)

Scottish Government

This public procurement record has 4 releases in its history.

Award

10 Sep 2021 at 01:00

OJEU - F3 - Contract Award Notice
Award

29 Jul 2021 at 01:00

OJEU - F3 - Contract Award Notice
TenderUpdate

14 Jan 2021 at 00:00

OJEU - F14 - Corrigendum
Tender

23 Dec 2020 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Scottish Government is procuring a Framework Agreement for the Provision of Postal Services National Framework (Scotland) through an open tender process. This procurement is at the awarding stage, having completed evaluations for two lots: Lot 1 involves a One Stop Shop for Physical, Hybrid, and Digital Mail Services, while Lot 2 focuses on Hybrid, Scheduled Bulk/Planned Print & Post Services. The contracts were officially awarded on 2nd September 2021 for Lot 1 to Royal Mail Group Ltd for a value of £24.8 million and on 28th July 2021 for Lot 2 to Critiqom for £7.2 million, catering to public sector users across Scotland, including various councils and health boards.

This tender provides substantial growth opportunities for businesses in the logistics and communications sectors, particularly those offering hybrid mail services, bulk mailing, and digital communication solutions. Companies specialising in postal services, digital communication technologies, and mail processing are well-positioned to engage in these framework agreements. Those able to demonstrate compliance with the necessary insurance and operational standards, as well as capabilities for subcontracting arrangements, will be competitive participants in future tender opportunities linked to this framework.

How relevant is this notice?

Notice Information

Notice Title

Provision of Postal Services National Framework (Scotland)

Notice Description

The Scottish Ministers wish to award a Framework Agreement for the provision of Postal Services for users throughout the public sector in Scotland. The Framework Agreement will comprise of 2 Lots. This contract award notice relates specifically to Lot 1 - Single Supplier One Stop Shop (Physical, Hybrid, Scheduled/Regular Bulk Mail (Print & Post) and Digital Mail Services) - Physical Mail Services - The collection and delivery of mail from Framework Public Bodies throughout Scotland, including the Highlands and Islands. Off Site Hybrid Mail - Provision of an off site hybrid mail service via a web-based or cloud hosted solution allowing a fully digital process up to the point of print; Scheduled/Regular Bulk mail - The production and delivery of planned or bulk mailings; Digital e Communications - Provision of additional and alternative options to physical print of mail items, including but not limited to SMS (text messaging) communications, Email communications, secure web-based communications. The Lot 2 contract award notice was published on 02/08/2021.

Lot Information

Lot 1 - One Stop Shop - Physical, Hybrid, Scheduled Regular/Bulk, and Digital Mail Services.

Lot 1 of this Framework Agreement is for the provision of a One Stop Shop for the following postal services - Physical, Hybrid, Scheduled Regular/Bulk, and Digital Mail Services. Physical mail- the collection and delivery of mail from Framework Public Bodies throughout Scotland, including the Highlands and Islands. It is prepared for posting by the Framework Public Body and collected by the Contractor from Framework Public Body sites. It is sorted by the Contractor and either delivered directly to recipients by the Contractor if they operate an end to end process, or injected into the Royal Mail network 'downstream' for final mile delivery by Royal Mail; Off Site Hybrid - The Contractor shall provide an off site hybrid mail service via a web-based or cloud hosted solution allowing a fully digital process up to the point of print; Scheduled/Regular Bulk mail - The production and delivery of planned or bulk mailings including, but is not limited to health screening service letters, generic health messaging, appointment letters and reminders; council tax notices and reminders, bursary notices, prospectus packs; Digital e Communications - The provision of additional and alternative options to physical print of mail items, including but not limited to SMS (text messaging) communications, Email communications, Secure web-based communications.

Renewal: The Framework will be placed for a 4 year period and may be subject to renewal at the end of the 4 year period.

Lot 2 - Hybrid, Scheduled Bulk/Planned (Print & Post), and Digital Mail Services

Lot 2 of this Framework Agreement is for the provision of the following postal services - Hybrid, Scheduled Regular/Bulk, and Digital Mail Services. Off Site Hybrid - The Contractor shall provide an off site hybrid mail service via a web-based or cloud hosted solution allowing a fully digital process up to the point of print; Scheduled/Regular Bulk mail - The production and delivery of planned or bulk mailings including includes, but is not limited to health screening service letters, generic health messaging, appointment letters and reminders; council tax notices and reminders, bursary notices, prospectus packs; Digital e Communications - The provision of additional and alternative options to physical print of mail items, including but not limited to SMS (text messaging) communications, Email communications, Secure web-based communications.

Renewal: The Framework will be placed for a 4 year period and may be subject to renewal at the end of the 4 year period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000636371
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP427247
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64000000 - Postal and telecommunications services

64112000 - Postal services related to letters

64113000 - Postal services related to parcels

Notice Value(s)

Tender Value
£36,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£24,800,000 £10M-£100M

Notice Dates

Publication Date
10 Sep 20214 years ago
Submission Deadline
18 Feb 2021Expired
Future Notice Date
Not specified
Award Date
2 Sep 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
within 4 years

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Government
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ABERDEEN
Postcode
EH6 6QQ
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
2
Supplier Names

Critiqom

Royal Mail Group Ltd

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC403311
    Provision of Postal Services National Framework (Scotland) - The Scottish Ministers wish to award a Framework Agreement for the provision of Postal Services for users throughout the public sector in Scotland. The Framework Agreement will comprise of 2 Lots: Lot 1 - Single Supplier One Stop Shop (Physical, Hybrid, Scheduled/Regular Bulk Mail (Print & Post) and Digital Mail Services) - Physical Mail Services - The collection and delivery of mail from Framework Public Bodies throughout Scotland, including the Highlands and Islands. Off Site Hybrid Mail - Provision of an off site hybrid mail service via a web-based or cloud hosted solution allowing a fully digital process up to the point of print; Scheduled/Regular Bulk mail - The production and delivery of planned or bulk mailings; Digital e Communications - Provision of additional and alternative options to physical print of mail items, including but not limited to SMS (text messaging) communications, Email communications, secure web-based communications. Lot 2 - Single Supplier Hybrid Scheduled/Regular Bulk Mail (Print & Post) and Digital Mail Services: Off Site Hybrid Mail - Provision of an off site hybrid mail service via a web-based or cloud hosted solution allowing a fully digital process up to the point of print; Scheduled/Regular Bulk mail - The production and delivery of planned or bulk mailings; Digital e Communications - Provision of additional and alternative options to physical print of mail items, including but not limited to SMS (text messaging) communications, Email communications, secure web-based communications.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG422764
    Provision of Postal Services National Framework (Scotland) - The Scottish Ministers wish to award a Framework Agreement for the provision of Postal Services for users throughout the public sector in Scotland. The Framework Agreement will comprise of 2 Lots. This contract award notice relates specifically to Lot 2 - Single Supplier Hybrid Scheduled/Regular Bulk Mail (Print & Post) and Digital Mail Services: Off Site Hybrid Mail - Provision of an off site hybrid mail service via a web-based or cloud hosted solution allowing a fully digital process up to the point of print; Scheduled/Regular Bulk mail - The production and delivery of planned or bulk mailings; Digital e Communications - Provision of additional and alternative options to physical print of mail items, including but not limited to SMS (text messaging) communications, Email communications, secure web-based communications.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP427247
    Provision of Postal Services National Framework (Scotland) - The Scottish Ministers wish to award a Framework Agreement for the provision of Postal Services for users throughout the public sector in Scotland. The Framework Agreement will comprise of 2 Lots. This contract award notice relates specifically to Lot 1 - Single Supplier One Stop Shop (Physical, Hybrid, Scheduled/Regular Bulk Mail (Print & Post) and Digital Mail Services) - Physical Mail Services - The collection and delivery of mail from Framework Public Bodies throughout Scotland, including the Highlands and Islands. Off Site Hybrid Mail - Provision of an off site hybrid mail service via a web-based or cloud hosted solution allowing a fully digital process up to the point of print; Scheduled/Regular Bulk mail - The production and delivery of planned or bulk mailings; Digital e Communications - Provision of additional and alternative options to physical print of mail items, including but not limited to SMS (text messaging) communications, Email communications, secure web-based communications. The Lot 2 contract award notice was published on 02/08/2021.

Open Contracting Data Standard (OCDS)

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