Roster Management System Support and Maintenance including the provision of potential additional licenses

Scottish Fire and Rescue Service

This public procurement record has 2 releases in its history.

Summary of the contracting process

The Scottish Fire and Rescue Service (SFRS) is conducting a public procurement process for the 'Roster Management System Support and Maintenance including the provision of potential additional licenses'. This contract is classified under the public order and safety category and encompasses critical services necessary for managing personnel within SFRS, which employs approximately 3,600 operational staff. The procurement method is classified as limited, specifically an award procedure without prior publication of a call for competition, and the latest award was made on 22nd December 2020, amounting to GBP 153,000. The SFRS is situated in Cambuslang, UK, with ongoing plans to issue a broader Invitation to Tender for a new Duty Management system expected in 2021, and implementation is anticipated to be completed by December 2022.

This tender represents a significant opportunity for businesses specializing in support and maintenance services for roster management systems, particularly those capable of providing additional licensing options as operational needs evolve. With a defined budget and a critical need for continuous system support during the transition to a new management system, companies with expertise in similar fields or in providing innovative staffing solutions would be well-positioned to compete. The ability to offer scalable solutions and adaptability to future organisational changes will be essential for prospective bidders.

How relevant is this notice?

Notice Title

Roster Management System Support and Maintenance including the provision of potential additional licenses

Notice Description

Support and Maintenance relating to a 5-watch Duty Roster Management System including the provision of potential additional licenses.

Lot Information

Lot 1

The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. SFRS are in the process of scoping out their requirements in relation to a new Duty Management system with the view of issuing an Invitation to Tender to the market in 2021 prior to then commencing the implementation phase which is anticipated to be completed by December 2022. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.. Costs associated with support and maintenance for a 2 year period = GBP 102,639 Costs associated with any potential additional licenses = Estimated at GBP 50,000. (Not a commitment to spend)

Options: Whilst the support and maintenance of the current Kronos system is essential, SFRS may also have a requirement to procure additional licenses over the next two years to align with any potential change in operating model. It is therefore a requirement for SFRS to futureproof our current Roster Management System for the interim period to account for any potential organisational change.

Procurement Information

The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. SFRS are in the process of scoping out their requirements in relation to a new Duty Management system with the view of issuing an Invitation to Tender to the market in 2021 prior to then commencing the implementation phase which is anticipated to be completed by December 2022. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000637839
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC403262
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£153,000 £100K-£500K

Notice Dates

Publication Date
22 Dec 20205 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Dec 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Scottish Fire and Rescue Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBUSLANG
Postcode
G72 7NA
Postcode Area
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM Scotland

Local Authority
South Lanarkshire
Electoral Ward
Cambuslang East
Westminster Constituency
Rutherglen

Supplier Information

Number of Suppliers
1
Supplier Name

Kronos

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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