Notice Information
Notice Title
University of St Andrews: Finance - Student Payment Services
Notice Description
The University currently collects Visa and Mastercard accommodation and tuition fees via the WPM Education platform; this activity is specifically excluded from this tender process. However, there is a large value of payments by bank transfer that are received directly into the University bank account, which then requires manual posting and reconciling to the student account. The University also currently partners with a specialist provider for the collection of payments. The tender therefore consists of this and the above bank transfer activity, with a view to expanding the range of alternative payment methods, including such as China Union Pay, WeChat, Alipay, as well as standard international bank transfers. Note that accepting payments by card is not a requirement of this tender process but may be considered in the future. Current values and volumes can be found in Appendix 1 below. The main drivers behind this tender have been identified as process efficiency, performance improvement, improved utilisation of staff resources, improved staff satisfaction and improved student (customer) experience. The project team have identified their priorities as - Offers a range of international payment methods including bank transfer. Allow flexible payment options (value and frequency (instalments)). Is a GLOBAL system which is compatible with CHINA. - Direct interface into the student records system, SITS, and a full end to end payment process. The system should facilitate payments for tuition, accommodation and other. - Easy for ALL students to use. Web based system. Clear and transparent FX rates and charges. - Has an easy refund process (internally and externally), good reporting functionality and is a stable platform which is secure, scalable and can cope with demand. - System can be maintained locally with good customer support and a dedicated relationship manager. - Offers the best Value for Money (price) for St Andrews and its students. The new system must be able to collect payments for the following: - Tuition deposits, part payments (instalments) and full payments - Accommodation part payments (instalments) and full payments - Other fees - e.g., Summer courses for 16/17-year-olds
Lot Information
Lot 1
The University currently collects Visa and Mastercard accommodation and tuition fees via the WPM Education platform; this activity is specifically excluded from this tender process. However, there is a large value of payments by bank transfer that are received directly into the University bank account, which then requires manual posting and reconciling to the student account. The University also currently partners with a specialist provider for the collection of payments. The tender therefore consists of this and the above bank transfer activity, with a view to expanding the range of alternative payment methods, including such as China Union Pay, WeChat, Alipay, as well as standard international bank transfers. Note that accepting payments by card is not a requirement of this tender process but may be considered in the future. Current values and volumes can be found in Appendix 1 below. The main drivers behind this tender have been identified as process efficiency, performance improvement, improved utilisation of staff resources, improved staff satisfaction and improved student (customer) experience. The project team have identified their priorities as - Offers a range of international payment methods including bank transfer. Allow flexible payment options (value and frequency (instalments)). Is a GLOBAL system which is compatible with CHINA. - Direct interface into the student records system, SITS, and a full end to end payment process. The system should facilitate payments for tuition, accommodation and other. - Easy for ALL students to use. Web based system. Clear and transparent FX rates and charges. - Has an easy refund process (internally and externally), good reporting functionality and is a stable platform which is secure, scalable and can cope with demand. - System can be maintained locally with good customer support and a dedicated relationship manager. - Offers the best Value for Money (price) for St Andrews and its students. The new system must be able to collect payments for the following: - Tuition deposits, part payments (instalments) and full payments - Accommodation part payments (instalments) and full payments - Other fees - e.g., Summer courses for 16/17-year-olds The Appointee Service providers must be authorised to provide international payment services in the United Kingdom and be subject to regulation by the Financial Conduct Authority. Service providers must have an appropriate level of experience in providing student payment services on a scale similar to that of the University, for public bodies, and should provide such information as confidentiality will allow this to be demonstrated.. All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews Please note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted.
Renewal: Provision for 2 x 12 month extensions.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000645522
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP427539
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
66115000 - International payment transfer services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £1,454,000 £1M-£10M
Notice Dates
- Publication Date
- 15 Sep 20214 years ago
- Submission Deadline
- 31 Mar 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 1 Jul 20215 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- University of St Andrews
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- GUARDBRIDGE
- Postcode
- KY16 0US
- Postcode Area
- Kirkcaldy
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM0 Eastern Scotland
- Small Region (ITL 3)
- TLM01 Clackmannanshire and Fife
- Delivery Location
- TLM72 Clackmannanshire and Fife
-
- Local Authority
- Fife
- Electoral Ward
- Tay Bridgehead
- Westminster Constituency
- North East Fife
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB408113&idx=1
26th February 2021 - Portal Supplier Registration -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB408113
University of St Andrews: Finance - Student Payment Services - The University currently collects Visa and Mastercard accommodation and tuition fees via the WPM Education platform; this activity is specifically excluded from this tender process. However, there is a large value of payments by bank transfer that are received directly into the University bank account, which then requires manual posting and reconciling to the student account. The University also currently partners with a specialist provider for the collection of payments. The tender therefore consists of this and the above bank transfer activity, with a view to expanding the range of alternative payment methods, including such as China Union Pay, WeChat, Alipay, as well as standard international bank transfers. Note that accepting payments by card is not a requirement of this tender process but may be considered in the future. Current values and volumes can be found in Appendix 1 below. The main drivers behind this tender have been identified as process efficiency, performance improvement, improved utilisation of staff resources, improved staff satisfaction and improved student (customer) experience. The project team have identified their priorities as - Offers a range of international payment methods including bank transfer. Allow flexible payment options (value and frequency (instalments)). Is a GLOBAL system which is compatible with CHINA. - Direct interface into the student records system, SITS, and a full end to end payment process. The system should facilitate payments for tuition, accommodation and other. - Easy for ALL students to use. Web based system. Clear and transparent FX rates and charges. - Has an easy refund process (internally and externally), good reporting functionality and is a stable platform which is secure, scalable and can cope with demand. - System can be maintained locally with good customer support and a dedicated relationship manager. - Offers the best Value for Money (price) for St Andrews and its students. The new system must be able to collect payments for the following: - Tuition deposits, part payments (instalments) and full payments - Accommodation part payments (instalments) and full payments - Other fees - e.g., Summer courses for 16/17-year-olds -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP427539
University of St Andrews: Finance - Student Payment Services - The University currently collects Visa and Mastercard accommodation and tuition fees via the WPM Education platform; this activity is specifically excluded from this tender process. However, there is a large value of payments by bank transfer that are received directly into the University bank account, which then requires manual posting and reconciling to the student account. The University also currently partners with a specialist provider for the collection of payments. The tender therefore consists of this and the above bank transfer activity, with a view to expanding the range of alternative payment methods, including such as China Union Pay, WeChat, Alipay, as well as standard international bank transfers. Note that accepting payments by card is not a requirement of this tender process but may be considered in the future. Current values and volumes can be found in Appendix 1 below. The main drivers behind this tender have been identified as process efficiency, performance improvement, improved utilisation of staff resources, improved staff satisfaction and improved student (customer) experience. The project team have identified their priorities as - Offers a range of international payment methods including bank transfer. Allow flexible payment options (value and frequency (instalments)). Is a GLOBAL system which is compatible with CHINA. - Direct interface into the student records system, SITS, and a full end to end payment process. The system should facilitate payments for tuition, accommodation and other. - Easy for ALL students to use. Web based system. Clear and transparent FX rates and charges. - Has an easy refund process (internally and externally), good reporting functionality and is a stable platform which is secure, scalable and can cope with demand. - System can be maintained locally with good customer support and a dedicated relationship manager. - Offers the best Value for Money (price) for St Andrews and its students. The new system must be able to collect payments for the following: - Tuition deposits, part payments (instalments) and full payments - Accommodation part payments (instalments) and full payments - Other fees - e.g., Summer courses for 16/17-year-olds
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.