Planning

New Case Management System for Debt/Welfare Rights Advice Service

SOUTH LANARKSHIRE COUNCIL

This public procurement record has 1 release in its history.

Planning

10 Mar 2021 at 00:00

PCS Notice - Website Prior Information Notice
Summary of the contracting process

South Lanarkshire Council is initiating a procurement process for a "New Case Management System for Debt/Welfare Rights Advice Service." This contract, valued at £45,000, falls under the services category, specifically aimed at enhancing the operations of the Money Matters Advice Service in South Lanarkshire, UK. The procurement is currently in the planning stage, with a communication date set for 29 March 2021. Businesses interested in this opportunity should take note of the specification documents available, including the PIN Questionnaire and Q&A bulletins, which provide essential details for potential bidders.

This tender presents a significant opportunity for IT and software providers specialising in cloud-based solutions to contribute to improving the efficiency of welfare rights advice services. Companies with expertise in case management systems, particularly those that can facilitate data management and streamline processes within the public sector, would be well-positioned to compete for this contract. By engaging in this procurement, successful bidders can expand their client base within the public sector while demonstrating their capability to meet urgent service demands.

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Notice Information

Notice Title

New Case Management System for Debt/Welfare Rights Advice Service

Notice Description

Background to the procurement New Case Management System for Debt/Welfare Rights Advice Service Money Matters Advice Service is the principal provider of debt and welfare rights advice to residents across the South Lanarkshire area. They face an urgent need to modernise their case management system to improve their customers' journey, cope with increasing demand for advice services and allow advisers to progress a case efficiently. A new or upgraded system will allow all data required for the entire case to be managed from within therefore a cloud-based solution is essential as it allows files to be uploaded directly into the case and letter or emails sent directly from the case.

Lot Information

Lot 1

South Lanarkshire Council are looking at market engagement with the view to appoint a suitable provider for a new Case Management System for Debt/Welfare Rights Advice Service. Providers are expected to complete the attached questionnaire to assess suitability.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000647167
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR409187
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
PCS Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212780 - System, storage and content management software development services

72212781 - System management software development services

Notice Value(s)

Tender Value
£45,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Mar 20214 years ago
Submission Deadline
Not specified
Future Notice Date
29 Mar 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH LANARKSHIRE COUNCIL
Contact Name
Steven McMichael
Contact Email
steven.mcmichael@southlanarkshire.gov.uk
Contact Phone
+44 1698454184

Buyer Location

Locality
HAMILTON
Postcode
ML3 0AA
Post Town
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM95 South Lanarkshire
Local Authority
South Lanarkshire
Electoral Ward
Hamilton North and East
Westminster Constituency
Hamilton and Clyde Valley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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