Award

Irvine Housing Association Repairs and Maintenance Contract

IRVINE HOUSING ASSOCIATION LIMITED

This public procurement record has 2 releases in its history.

Award

04 Jan 2022 at 00:00

Tender

17 May 2021 at 00:00

Summary of the contracting process

The Irvine Housing Association Limited is seeking expressions of interest for its Repairs and Maintenance Contract, valued at £21 million. This procurement, classified under the works category, is located in Ayrshire, Dumfries and Galloway, and is currently at the award stage following completion of the tender process. The contract will be awarded to a single service provider with an initial term of 10 years, extendable to 15 years. Bidders had until 17 June 2021 to submit their proposals, following a selective procurement method using a competitive dialogue procedure.

This contract presents an excellent opportunity for businesses that specialise in housing maintenance and repairs, particularly those capable of delivering a broad range of services, including responsive repairs and adaptation works. Companies with significant experience in managing large-scale contracts and robust ICT solutions will be well-positioned to compete. Additionally, firms that can demonstrate a strong track record in customer satisfaction and effective complaint management are likely to appeal to the buyer, enhancing their chances of being shortlisted and ultimately awarded the contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Irvine Housing Association Repairs and Maintenance Contract

Notice Description

Irvine Housing Association is seeking expressions of interest from suitably qualified and experienced service providers for the delivery of responsive repairs, void property works and aids and adaptations works to its c. 2,300 properties under a TPC 2005 (as amended). The contract will be awarded to a single service provider and run for an initial period of 10 years with the option to extend it by up to five years to a total Contract Term of 15 years. The contract will have provision to include additional workstreams over the Contract Term, including (but not limited to) kitchen and bathroom, window and door, adaptations, electrical and fencing works.

Lot Information

Lot 1

Irvine Housing Association is seeking expressions of interest from suitably qualified and experienced service providers for the delivery of responsive repairs, void property works and aids and adaptations works under a TPC 2005 (as amended). The contract will be awarded to a single service provider and run for an initial period of 10 years with the option to extend it by up to five years to a total Contract Term of 15 years. The contract will have provision to include additional workstreams over the Contract Term, including (but not limited to) kitchen and bathroom, window and door, electrical, fencing, adaptations, cyclical decorating, FRA and associated remedial works, asbestos removal and roofing works. The appointed contractor will be required to have a robust ICT solution for the delivery of the service and management and transfer of data, and to deliver high levels of customer satisfaction, robust management of complaints and provide mechanisms for customer engagement and customer insight analysis that result in service improvements and delivery of community benefits. This procurement is being run using a three-stage 'Competitive Dialogue' procedure under the Procurement Scotland Regulations. For further information please refer in particular to: Regulations 58 and 59 of The Public Contracts (Scotland) Regulations 2015, and Regulation 78 of the Utilities Contracts (Scotland) Regulations 2016. Under the first stage of the process, bidders are required to complete a Single Procurement Document ("SPD") and associated appendices. Following evaluation of submitted SPDs, Irvine HA anticipates inviting six bidders to participate in the second stage of the process and Submit Detailed Solutions ("ISDS" stage), following which it will shortlist three bidders to participate in Competitive Dialogue and Submit Final Tenders ("ISFT" stage) under the third and final phase of the process. Full details of all requirements, the evaluation criteria and how to participate are included in the procurement and Tender documents.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: The Contract will run for an initial period of 10 years, with the option to extend it by up to a further five years to a total possible Contract Term of 15 years. The Contract will include clear break clauses for non-performance (linked to the Key Performance Indicators) and a no fault termination clause allowing either party to terminate the contract with a 12-month notice period (subject to certain conditions as detailed in the Contract).

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000652664
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN436867
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Selective
Procurement Method Details
Competitive dialogue
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work


CPV Codes

45000000 - Construction work

Notice Value(s)

Tender Value
£21,000,000 £10M-£100M
Lots Value
£21,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£21,000,000 £10M-£100M

Notice Dates

Publication Date
4 Jan 20224 years ago
Submission Deadline
17 Jun 2021Expired
Future Notice Date
Not specified
Award Date
14 Dec 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
IRVINE HOUSING ASSOCIATION LIMITED
Contact Name
Not specified
Contact Email
procurement@riverside.org.uk
Contact Phone
+44 3451126600

Buyer Location

Locality
IRVINE
Postcode
KA12 0LP
Post Town
Kilmarnock
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM9 Southern Scotland

Local Authority
North Ayrshire
Electoral Ward
Irvine West
Westminster Constituency
Central Ayrshire

Supplier Information

Number of Suppliers
1
Supplier Name

BELL DECORATING GROUP

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY415336
    Irvine Housing Association Repairs and Maintenance Contract - Irvine Housing Association is seeking expressions of interest from suitably qualified and experienced service providers for the delivery of responsive repairs, void property works and aids and adaptations works to its c. 2,300 properties under a TPC 2005 (as amended). The contract will be awarded to a single service provider and run for an initial period of 10 years with the option to extend it by up to five years to a total Contract Term of 15 years. The contract will have provision to include additional workstreams over the Contract Term, including (but not limited to) kitchen and bathroom, window and door, adaptations, electrical and fencing works.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN436867
    Irvine Housing Association Repairs and Maintenance Contract - Irvine Housing Association is seeking expressions of interest from suitably qualified and experienced service providers for the delivery of responsive repairs, void property works and aids and adaptations works to its c. 2,300 properties under a TPC 2005 (as amended). The contract will be awarded to a single service provider and run for an initial period of 10 years with the option to extend it by up to five years to a total Contract Term of 15 years. The contract will have provision to include additional workstreams over the Contract Term, including (but not limited to) kitchen and bathroom, window and door, adaptations, electrical and fencing works.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000652664-2022-01-04T00:00:00Z",
    "date": "2022-01-04T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000652664",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-77",
            "name": "Irvine Housing Association Limited",
            "identifier": {
                "legalName": "Irvine Housing Association Limited"
            },
            "address": {
                "streetAddress": "44-46 Bank Street",
                "locality": "Irvine",
                "region": "UKM",
                "postalCode": "KA12 0LP"
            },
            "contactPoint": {
                "email": "procurement@riverside.org.uk",
                "url": "https://riversource.wax-live.com/S2C/"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "06",
                        "description": "Housing and community amenities",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.irvineha.co.uk"
            }
        },
        {
            "id": "org-78",
            "name": "Sheriff Court or the Court of Session",
            "identifier": {
                "legalName": "Sheriff Court or the Court of Session"
            },
            "address": {
                "streetAddress": "Sheriff Clerk's Office, PO Box 23, 1 Carlton Place",
                "locality": "Glasgow",
                "postalCode": "G5 9DA"
            },
            "contactPoint": {
                "email": "glasgow@scotcourts.gov.uk",
                "telephone": "+44 1414298888",
                "url": "http://www.scotcourts.gov.uk/"
            },
            "roles": [
                "reviewBody",
                "reviewContactPoint"
            ]
        },
        {
            "id": "org-363",
            "name": "Irvine Housing Association Limited",
            "identifier": {
                "legalName": "Irvine Housing Association Limited"
            },
            "address": {
                "streetAddress": "44-46 Bank Street",
                "locality": "Irvine",
                "region": "UKM",
                "postalCode": "KA12 0LP"
            },
            "contactPoint": {
                "email": "procurement@riverside.org.uk",
                "telephone": "+44 3451126600",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "06",
                        "description": "Housing and community amenities",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.irvineha.co.uk"
            }
        },
        {
            "id": "org-366",
            "name": "Bell Decorating Group Limited",
            "identifier": {
                "legalName": "Bell Decorating Group Limited"
            },
            "address": {
                "streetAddress": "Bell Business Park, Rochsolloch Road",
                "locality": "Airdrie",
                "region": "UK",
                "postalCode": "ML6 9BG"
            },
            "contactPoint": {
                "telephone": "+44 1689837977"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-365",
            "name": "Sheriff Court or the Court of Session",
            "identifier": {
                "legalName": "Sheriff Court or the Court of Session"
            },
            "address": {
                "streetAddress": "Sheriff Clerk's Office, PO Box 23, 1 Carlton Place",
                "locality": "Glasgow",
                "postalCode": "G5 9DA"
            },
            "contactPoint": {
                "email": "glasgow@scotcourts.gov.uk",
                "telephone": "+44 1414298888",
                "url": "http://www.scotcourts.gov.uk/"
            },
            "roles": [
                "reviewBody",
                "reviewContactPoint"
            ]
        }
    ],
    "buyer": {
        "name": "Irvine Housing Association Limited",
        "id": "org-363"
    },
    "tender": {
        "id": "1066",
        "title": "Irvine Housing Association Repairs and Maintenance Contract",
        "description": "Irvine Housing Association is seeking expressions of interest from suitably qualified and experienced service providers for the delivery of responsive repairs, void property works and aids and adaptations works to its c. 2,300 properties under a TPC 2005 (as amended). The contract will be awarded to a single service provider and run for an initial period of 10 years with the option to extend it by up to five years to a total Contract Term of 15 years. The contract will have provision to include additional workstreams over the Contract Term, including (but not limited to) kitchen and bathroom, window and door, adaptations, electrical and fencing works.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "deliveryLocation": {
                    "description": "Ayrshire, Dumfries and Galloway"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM9"
                    },
                    {
                        "region": "UKM9"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 21000000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive dialogue",
        "mainProcurementCategory": "works",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://riversource.wax-live.com/S2C/",
        "tenderPeriod": {
            "endDate": "2021-06-17T12:00:00Z"
        },
        "documents": [
            {
                "id": "MAY415336",
                "documentType": "contractNotice",
                "title": "Irvine Housing Association Repairs and Maintenance Contract",
                "description": "Irvine Housing Association is seeking expressions of interest from suitably qualified and experienced service providers for the delivery of responsive repairs, void property works and aids and adaptations works to its c. 2,300 properties under a TPC 2005 (as amended). The contract will be awarded to a single service provider and run for an initial period of 10 years with the option to extend it by up to five years to a total Contract Term of 15 years. The contract will have provision to include additional workstreams over the Contract Term, including (but not limited to) kitchen and bathroom, window and door, adaptations, electrical and fencing works.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY415336",
                "format": "text/html"
            },
            {
                "id": "JAN436867",
                "documentType": "awardNotice",
                "title": "Irvine Housing Association Repairs and Maintenance Contract",
                "description": "Irvine Housing Association is seeking expressions of interest from suitably qualified and experienced service providers for the delivery of responsive repairs, void property works and aids and adaptations works to its c. 2,300 properties under a TPC 2005 (as amended). The contract will be awarded to a single service provider and run for an initial period of 10 years with the option to extend it by up to five years to a total Contract Term of 15 years. The contract will have provision to include additional workstreams over the Contract Term, including (but not limited to) kitchen and bathroom, window and door, adaptations, electrical and fencing works.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN436867",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "Irvine Housing Association is seeking expressions of interest from suitably qualified and experienced service providers for the delivery of responsive repairs, void property works and aids and adaptations works under a TPC 2005 (as amended). The contract will be awarded to a single service provider and run for an initial period of 10 years with the option to extend it by up to five years to a total Contract Term of 15 years. The contract will have provision to include additional workstreams over the Contract Term, including (but not limited to) kitchen and bathroom, window and door, electrical, fencing, adaptations, cyclical decorating, FRA and associated remedial works, asbestos removal and roofing works. The appointed contractor will be required to have a robust ICT solution for the delivery of the service and management and transfer of data, and to deliver high levels of customer satisfaction, robust management of complaints and provide mechanisms for customer engagement and customer insight analysis that result in service improvements and delivery of community benefits. This procurement is being run using a three-stage 'Competitive Dialogue' procedure under the Procurement Scotland Regulations. For further information please refer in particular to: Regulations 58 and 59 of The Public Contracts (Scotland) Regulations 2015, and Regulation 78 of the Utilities Contracts (Scotland) Regulations 2016. Under the first stage of the process, bidders are required to complete a Single Procurement Document (\"SPD\") and associated appendices. Following evaluation of submitted SPDs, Irvine HA anticipates inviting six bidders to participate in the second stage of the process and Submit Detailed Solutions (\"ISDS\" stage), following which it will shortlist three bidders to participate in Competitive Dialogue and Submit Final Tenders (\"ISFT\" stage) under the third and final phase of the process. Full details of all requirements, the evaluation criteria and how to participate are included in the procurement and Tender documents.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
                "status": "complete",
                "value": {
                    "amount": 21000000,
                    "currency": "GBP"
                },
                "options": {
                    "description": "The Contract will run for an initial period of 10 years, with the option to extend it by up to a further five years to a total possible Contract Term of 15 years. The Contract will include clear break clauses for non-performance (linked to the Key Performance Indicators) and a no fault termination clause allowing either party to terminate the contract with a 12-month notice period (subject to certain conditions as detailed in the Contract)."
                },
                "hasOptions": true,
                "secondStage": {
                    "minimumCandidates": 6,
                    "maximumCandidates": 6
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 5400
                },
                "hasRenewal": false,
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                }
            }
        ],
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "secondStage": {
            "successiveReduction": true,
            "invitationDate": "2021-07-19T00:00:00Z"
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers List and brief description of conditions: If required by the member state, bidders are required to be enrolled in the relevant professional or trade registers within the country in which they are established. Other requirements are detailed in the procurement and Tender documents."
                },
                {
                    "type": "economic",
                    "description": "4B.1.2: bidders will be required to demonstrate an average yearly turnover of 2,500,000.00 for the past three financial years. Bidders are required to provide their accounts from the past three most recent years. Where bidders will rely upon a Parent Company to demonstrate they meet the turnover or other financial criteria as detailed in this section, bidders are also required to provide parent company accounts from the past three most recent years. 4B.3: Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading. 4B.5.1a and 4B.51.b: it is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employers (Compulsory) Liability Insurance = 5 million minimum GBP Public Liability Insurance = 20 million each and every claim GBP Professional Risk Indemnity Insurance = 5 million GBP Product Liability Insurance = 20 million each and every claim GBP http://www.hse.gov.uk/pubns/hse40.pdf 4B.6: Irvine Housing Association will undertake Dun and Bradstreet credit check on all bidders at SPD stage. It will also conduct a Dun and Bradstreet credit check on the preferred bidder prior to formal Contract award. At 4B.6 bidders are required to enter their Dun and Bradstreet number. As detailed above, bidders are also required to provide their three most recent years of accounts and, if relying on a parent company to demonstrate compliance with the financial criteria, their parent companys three most recent years of accounts.",
                    "minimum": "4B.1.2: bidders will be required to demonstrate an average yearly turnover of 2,500,000.00 for the past three financial years. 4B.5.1a and 4B.51.b: Bidders will be required to have in place or commit to obtaining the required insurance levels as detailed in section III.1.2. 4B.6: Bidders financial standing will be assessed using the following criteria: 1) Current ratio (current assets / current liabilities) to pass, bidders must have a current ratio of 1 or more 2) Net profit % (net profit / turnover) to pass, bidders must have a current net profit of greater than 0 3) Return on Investment (net profit / net worth) to pass, bidders must have a current ROI of greater than 0."
                },
                {
                    "type": "technical",
                    "description": "With reference to SPD question 4C.1; Bidders will be required to provide three examples of works carried out in the past five years that demonstrate that they have the relevant experience to deliver the work as described in part II.2.4 of this Contract Notice. Bidders should provide 3 examples in the table provided. In addition, bidders are required to provide responses to questions set out in the document \"SPD Quality Schedule\", which will be evaluated in accordance with the criteria detailed in part II.2.9 of this Contract Notice. Bidders must respond to SPD Questions 4D.1 and 4D.2. Details of the requirements can be found with the procurement documents freely available on the PCS portal for this procurement. The document is entitled \"SPD Requirements 4D.1 and 4D.2\"."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 270
            }
        },
        "classification": {
            "id": "45000000",
            "scheme": "CPV"
        },
        "reviewDetails": "Precise information on deadline(s) for review procedures: The Contracting Authority will observe a 10-day stand still period following the award of the Contract and conduct itself in respect of any appeals in accordance with the Public Contracts Regulations 2015 (as amended). If an appeal regarding the award of the contract has not been successfully resolved the public Contracts (Scotland) Regulations provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rule to take action in the Sheriff Court or Court of Session.",
        "hasRecurrence": false,
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "The Contracting Authority reserves the right to cancel the procurement and not to proceed with the long term Contract at any stage of the procurement process. The Contracting Authority also reserves the right not to award a contract. Neither the Contracting Authority nor any person on behalf of whom this procurement is undertaken is to be liable for any costs incurred by those expressing and interest or tendering for this contract. Tenderers should note that the provisions of the Transfer of Undertakings (protection of Employment) Regulations 2006 may apply. Irvine HA is procuring a single Contract in a single Lot to gain the commercial efficiencies of a single contractor. The award criteria questions and weightings are provided in the ISDS documentation. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/ The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 A summary of the expected community benefits has been provided as follows: as set out in the procurement documents. Irvine HA and its legal advisors to confirm if it requires any other additional information to be included here. (SC Ref:678502)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000652664"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000652664"
        }
    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "1066-1",
            "suppliers": [
                {
                    "id": "org-366",
                    "name": "Bell Decorating Group Limited"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1066-1",
            "awardID": "1066-1",
            "status": "active",
            "value": {
                "amount": 21000000,
                "currency": "GBP"
            },
            "dateSigned": "2021-12-14T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2021/S 000-010881"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1297",
                "measure": "bids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "1298",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "1299",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "1300",
                "measure": "foreignBidsFromNonEU",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "1301",
                "measure": "electronicBids",
                "value": 3,
                "relatedLot": "1"
            }
        ]
    }
}