Planning

Telephony Services Dynamic Purchasing System

SCOTTISH GOVERNMENT

This public procurement record has 1 release in its history.

Planning

10 Aug 2021 at 00:00

Summary of the contracting process

The Scottish Government is initiating a tender for a Telephony Services Dynamic Purchasing System, aimed at establishing a collaborative arrangement for telephony services across Scottish public sector organisations. This procurement falls under the services category, with a planning stage currently underway. Key dates include the submission deadline for supplier feedback set for 3rd September 2021, and the future notice date expected on 15th October 2021. The Scottish Government is located at 5 Atlantic Quay, 150 Broomielaw, Glasgow, G2 8LU, and serves as both the buyer and central purchasing body for this procurement.

This tender presents an excellent opportunity for businesses specialising in telecommunication services, particularly those involved in traditional telephony, VoIP, and unified communications solutions. Companies that can offer innovative telephony systems, maintenance services, or cloud-based solutions will find this procurement suitable for growth. Providers should consider the proposed lot structure and provide feedback, as the Scottish Government seeks to develop a dynamic purchasing system that meets the evolving needs of the public sector, especially in light of impacts from recent global events.

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Notice Title

Telephony Services Dynamic Purchasing System

Notice Description

Scottish Ministers are seeking to establish a collaborative arrangement for Telephony Services available for Scottish public sector organisations.

Lot Information

Lot 1

REQUEST FOR INFORMATION. Scottish Procurement currently has a Dynamic Purchasing System (DPS) in place for Telephony Services. The new arrangement will look to develop and build upon the DPS which is due to expire in December 2021. The purpose of this PIN is to inform the market of our initial intentions and to gather supplier feedback on the proposed relet. In conjunction with public sector representatives via a user intelligence group, Scottish Procurement is considering the following lot structure for the dynamic purchasing system: Lot 1 - Telephony - this will include, but not be limited to, traditional telephony, DDI provision & line rental, non-geographic numbers, broadband, IP telephony/VoIP, SIP trunks, contact centre, maintenance & support, etc. Lot 2 - Services - this will include, but not be limited to, unified communications, telephony as a service, telephony software services, provision of telephony through a hosted or cloud based solution, etc. Lot 3 - Enterprise Bundled Services - this lot will allow the provision of a full range of telephony services including the services available through both Lots 1 & 2 and including mobile voice and data services enabling organisations to procure all their telephony services through a single procurement. Supplier feedback is sought on these lotting proposals: do they make sense and are there any additional services which should be included? is the proposed lotting structure aligned with how telephony services are typically delivered by telephony service providers? has the pandemic impacted how telephony services are provided and how will this affect future provision as we exit the pandemic? Feedback on these specific questions and any other thoughts on the replacement telephony arrangement would be very much appreciated. It would be appreciated if responses are provided by 3rd September 2021 to david.box@gov.scot and margaretanne.mckeown@gov.scot Please provide answers as clear and concise as possible.. This is NOT a call for competition. The existing Telephony DPS is open and you can apply to join at anytime until the new agreement is live in December 21. For more information please see Scottish Procurement contracts directory (https://www.gov.scot/publications/telephony-services-dynamic-purchasing-system/).

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000663360
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG423993
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

50 - Repair and maintenance services

51 - Installation services (except software)

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

31712112 - SIM cards

32250000 - Mobile telephones

32412100 - Telecommunications network

32416000 - ISDN network

32420000 - Network equipment

32429000 - Telephone network equipment

32500000 - Telecommunications equipment and supplies

32520000 - Telecommunications cable and equipment

32522000 - Telecommunications equipment

32523000 - Telecommunications facilities

32524000 - Telecommunications system

32544000 - PABX equipment

32545000 - PABX systems

32550000 - Telephone equipment

48314000 - Voice recognition software package

48512000 - Interactive voice response software package

50330000 - Maintenance services of telecommunications equipment

51300000 - Installation services of communications equipment

51340000 - Installation services of line telephony equipment

64200000 - Telecommunications services

64212000 - Mobile-telephone services

64214400 - Communication land-line rental

64215000 - IP telephone services

64224000 - Teleconferencing services

64227000 - Integrated telecommunications services

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20214 years ago
Submission Deadline
Not specified
Future Notice Date
15 Oct 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
David Box
Contact Email
david.box@gov.scot
Contact Phone
+44 7919014604

Buyer Location

Locality
GLASGOW
Postcode
G2 8LU
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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