Award

2021 Social Care - Framework agreement for the provision of Support at Home Services in Aberdeenshire

ABERDEENSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Summary of the contracting process

The Aberdeenshire Council is conducting a tendering process for the "2021 Social Care - Framework agreement for the provision of Support at Home Services in Aberdeenshire", aimed at providing essential support services for individuals aged 16 years and over with varying needs. The procurement is registered under the 'services' category and is currently in the Award stage, having previously completed the Tender phase. The set deadline for submitting bids was October 22, 2021, and the awarded contracts are set to be delivered across various locations in Aberdeenshire. The procurement method used is the Open procedure, allowing all interested parties to submit proposals.

This tender presents significant opportunities for organisations specialising in social care services, personal support, housing support, and related fields. Businesses that offer innovative care delivery solutions, particularly those focusing on enabling individuals to live independently, will find this procurement particularly well-suited to their capabilities. With the expected demand for services aimed at adults with varying support needs—including those with disabilities, mental health problems, and age-related care requirements—it's an ideal fit for companies committed to community-focused care and public service delivery.

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Notice Title

2021 Social Care - Framework agreement for the provision of Support at Home Services in Aberdeenshire

Notice Description

Aberdeenshire Council on behalf of the Aberdeenshire Health and Social Care Partnership require to tender for a Multi-Supplier Framework Agreement for the provision of Support at Home Services for people who meet eligibility criteria aged 16 years and over with a range of needs, who require assistance through support to live independently and to develop, regain or retain their daily living skills, through provision of personal care, personal support and/or housing support, providing the right care and support in the right place. The requirement is for the provision of support at home services in supported accommodation. Support will include personal care, housing support, and social care. The services will be provided to adults with moderate, substantial and critical levels of need linked to eligibility criteria that are principal house-holders in tenancies in a range of settings that include dispersed single occupancy properties; shared tenancies; houses of multiple occupation; and core and cluster, project-based and extra-care model resources. There is a requirement for low level visiting support for over 2000 adults in the community. The commissioned Support at Home service works alongside Aberdeenshire Council's in-house Care at Home service to support the needs of individuals assessed as requiring services to continue to live as independently as possible in their own homes.Support at home services will be registered with the Care Inspectorate as Support Services - Care at Home and/or Housing Support Services; and compliance with Health and Social Care Standards is required. Services will be commissioned under flexible and responsive, co-produced contractual arrangements that are outcome-focused.

Lot Information

Lot 1

Aberdeenshire Council on behalf of the Aberdeenshire Health and Social Care Partnership require to tender for a Multi-Supplier Framework Agreement for the provision of Support at Home Services for people who meet eligibility criteria aged 16 years and over with a range of needs, who require assistance through support to live independently and to develop, regain or retain their daily living skills, through provision of personal care, personal support and/or housing support, providing the right care and support in the right place.This procurement seeks to support strategic commissioning that delivers effective and efficient services that respond to increasing demand, reducing budgets and demographic and policy changes. Services will be commissioned under flexible and responsive, co-produced contractual arrangements that are outcome-focused.Support at home services will be registered with the Care Inspectorate as Support Services - Care at Home and/or Housing Support Services; and compliance with Health and Social Care Standards is required. The Services will be delivered with an enabling ethos to enable people to establish, remain in, or return to, their own homes, living as independently as possible and to achieve and maintain or increase their potential in relation to physical, intellectual, emotional and social capacity, whilst improving experiences within their own communities and supporting improvement to their quality of life, confidence and experiences. The services will be provided for people with a range of needs including, older people, people with a learning disability, people with mental health problems, people with physical disabilities, autistic people, people with sensory impairment and people with substance misuse problems. The service will include low level visiting support for whom the primary client group is older people; and intensive support to adults in designated accommodation-based support services for whom the primary client group is adults with learning disabilities. Providers will be encouraged to offer innovative and alternative ways of supporting people to achieve individual outcomes through affordable and effective service delivery mechanisms, and where appropriate the use of technological interventions.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000666109
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR442713
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£159,700,000 £100M-£1B
Lots Value
£159,700,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Mar 20223 years ago
Submission Deadline
22 Oct 2021Expired
Future Notice Date
Not specified
Award Date
28 Feb 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ABERDEENSHIRE COUNCIL
Contact Name
Claire Scott, Mhairi Roper
Contact Email
claire.j.scott@aberdeenshire.gov.uk, mhairi.roper@aberdeenshire.gov.uk
Contact Phone
+44 1467530600, +44 1467533371

Buyer Location

Locality
ABERDEEN
Postcode
AB16 5GB
Post Town
Aberdeen
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM5 North Eastern Scotland
Small Region (ITL 3)
TLM50 Aberdeen City and Aberdeenshire
Delivery Location
TLM50 Aberdeen City and Aberdeenshire

Local Authority
Aberdeen City
Electoral Ward
Midstocket/Rosemount
Westminster Constituency
Aberdeen North

Supplier Information

Number of Suppliers
31
Supplier Names

ABERNESS CARE

AFFINITY TRUST

ALLIED HEALTH SERVICES LIMITED TRADING AS ALLIED HEALTHCARE

ANN INSPIRED CARE

ARCHWAY

CAPERCAILLIE CARE

CERA CARE OPERATIONS (SCOTLAND

COMMUNITY INTEGRATED CARE

CORNERSTONE

CROSSROADS CARING SCOTLAND

DEAFBLIND SCOTLAND

EILDON SUPPORT SERVICES

ENABLE SCOTLAND (LEADING THE WAY

INSPIRE PARTNERSHIP THROUGH LIFE

JON FLEMING GROUP

LIVING AMBITIONS

MEARS SUPPORTED LIVING SCOTLAND

MILLTOWN COMMUNITY

MY CARE (GRAMPIAN

NOVA PAYROLL MANAGEMENT SERVICES LTD TA PIN POINT HEALTH & HOMECARE

PARAMOUNT CARE ABERDEEN

PENUMBRA

REAL LIFE OPTIONS

SACRO

SCOTTISH AUTISM

SENSE SCOTLAND

SPECIALIST RESOURCE SOLUTIONS

THE RICHMOND FELLOWSHIP SCOTLAND

TRANSITIONS CARE

VENTURE SUPPORT & CARE

VSA

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP426607
    2021 Social Care - Framework agreement for the provision of Support at Home Services in Aberdeenshire - Aberdeenshire Council on behalf of the Aberdeenshire Health and Social Care Partnership require to tender for a Multi-Supplier Framework Agreement for the provision of Support at Home Services for people who meet eligibility criteria aged 16 years and over with a range of needs, who require assistance through support to live independently and to develop, regain or retain their daily living skills, through provision of personal care, personal support and/or housing support, providing the right care and support in the right place. The requirement is for the provision of support at home services in supported accommodation. Support will include personal care, housing support, and social care. The services will be provided to adults with moderate, substantial and critical levels of need linked to eligibility criteria that are principal house-holders in tenancies in a range of settings that include dispersed single occupancy properties; shared tenancies; houses of multiple occupation; and core and cluster, project-based and extra-care model resources. There is a requirement for low level visiting support for over 2000 adults in the community. The commissioned Support at Home service works alongside Aberdeenshire Council's in-house Care at Home service to support the needs of individuals assessed as requiring services to continue to live as independently as possible in their own homes.Support at home services will be registered with the Care Inspectorate as Support Services - Care at Home and/or Housing Support Services; and compliance with Health and Social Care Standards is required. Services will be commissioned under flexible and responsive, co-produced contractual arrangements that are outcome-focused.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR442713
    2021 Social Care - Framework agreement for the provision of Support at Home Services in Aberdeenshire - Aberdeenshire Council on behalf of the Aberdeenshire Health and Social Care Partnership require to tender for a Multi-Supplier Framework Agreement for the provision of Support at Home Services for people who meet eligibility criteria aged 16 years and over with a range of needs, who require assistance through support to live independently and to develop, regain or retain their daily living skills, through provision of personal care, personal support and/or housing support, providing the right care and support in the right place. The requirement is for the provision of support at home services in supported accommodation. Support will include personal care, housing support, and social care. The services will be provided to adults with moderate, substantial and critical levels of need linked to eligibility criteria that are principal house-holders in tenancies in a range of settings that include dispersed single occupancy properties; shared tenancies; houses of multiple occupation; and core and cluster, project-based and extra-care model resources. There is a requirement for low level visiting support for over 2000 adults in the community. The commissioned Support at Home service works alongside Aberdeenshire Council's in-house Care at Home service to support the needs of individuals assessed as requiring services to continue to live as independently as possible in their own homes.Support at home services will be registered with the Care Inspectorate as Support Services - Care at Home and/or Housing Support Services; and compliance with Health and Social Care Standards is required. Services will be commissioned under flexible and responsive, co-produced contractual arrangements that are outcome-focused.

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            "name": "Deafblind Scotland",
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                "postalCode": "G663FA"
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                "locality": "LAURENCEKIRK",
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                "postalCode": "AB30 1PB"
            },
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            "details": {
                "scale": "sme",
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        {
            "id": "org-87",
            "name": "Crossroads Caring Scotland",
            "identifier": {
                "legalName": "Crossroads Caring Scotland"
            },
            "address": {
                "streetAddress": "24 George Square",
                "locality": "glasgow",
                "region": "UKM",
                "postalCode": "G2 1EG"
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            "details": {
                "url": "http://"
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            "id": "org-88",
            "name": "Eildon Support Services",
            "identifier": {
                "legalName": "Eildon Support Services"
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                "locality": "Inverness",
                "region": "UKM",
                "postalCode": "IV1 1HT"
            },
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            "details": {
                "scale": "sme",
                "url": "http://"
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        {
            "id": "org-89",
            "name": "Ann Inspired Care Ltd",
            "identifier": {
                "legalName": "Ann Inspired Care Ltd"
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            "address": {
                "streetAddress": "Westpoint house",
                "locality": "Westhill",
                "region": "UKM50",
                "postalCode": "AB32 6FJ"
            },
            "roles": [
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        },
        {
            "id": "org-90",
            "name": "Paramount Care Aberdeen",
            "identifier": {
                "legalName": "Paramount Care Aberdeen"
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            "address": {
                "streetAddress": "Suite 4 Westhill Shopping Centre, Westhill",
                "locality": "Aberdeenshire",
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                "postalCode": "AB32 6RL"
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            "id": "org-91",
            "name": "Capercaillie Care Limited",
            "identifier": {
                "legalName": "Capercaillie Care Limited"
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                "locality": "Aberdeen",
                "region": "UK",
                "postalCode": "AB15 6BL"
            },
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        {
            "id": "org-92",
            "name": "Aberdeen Sheriff Court",
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                "legalName": "Aberdeen Sheriff Court"
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                "streetAddress": "53 Castle Street",
                "locality": "Aberdeen",
                "postalCode": "AB11 5BB"
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        "mainProcurementCategory": "services",
        "awardCriteriaDetails": "Stage 1: assessment of Responses to the SPD (Scotland), in the Qualification Envelope, in order to select the Tenderers to be taken forward to stage 2. Tenderers will only be taken forward to stage 2 if the Council determines that they have sufficient capacity and capability to deliver the contract. Stage 2 - Award: Responses to the Technical and Commercial envelopes will be evaluated weighted Technical - quality criteria 90% and Commercial - price criteria 10%",
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            "reductionCriteria": "Question 4A.2 - Care Inspectorate registration Question 4C.1.2 - Relevant experience Bidders must confirm that they are appropriately registered with the Care Inspectorate for the services required. Bidders will be required to provide examples of services carried out during the last three years and that demonstrate that they have the relevant experience to deliver the services as described. A minimum of two examples will be required."
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    "language": "EN",
    "description": "SPD Questions. Please note Question 4B.4 - Financial Assessment of Providers 1.The Council shall obtain a Creditsafe credit check and will score bidders accordingly: 71 - 100 Very Low Risk - Accept 51 - 70 Low Risk - Accept 30 - 50 Moderate Risk - subject to further discussion internally with the option to reject. 21-29 High Risk - subject to further discussion internally with the option to reject. 1-20 Very High Risk - Reject. 2. Please state current turnover (if contract value is over 50% of reported turnover, further discussion will be had internally with the option to reject). 3. If you are under no obligation to publish accounts on Companies House and/or do not have a comprehensive credit rating then provide audited financial accounts for the previous two years. Both quick and current ratios should be a minimum of 1:1.5 for the two successive years. Bidders whose ratios do not meet the minimum criteria will be rejected. Bidders who can provide audited accounts but chose not to do so shall be rejected. 4. Bidders who have been trading for less than one year and cannot provide audited accounts must submit the cash flow for the current year and a letter from the bank outlining the current cash and credit position for the current year and subsequent year. This will be subject to internal discussion with the option to reject. 5. If bidder still does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their submission is supported by a parent company guarantee. 4.B.5 Insurance It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer's Liability Insurance = 10m Public Liability Insurance = 5m The Council may choose to admit additional providers during the framework term. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015 (SC Ref:685954)",
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    "noticetype": "OJEU - F21 - Social And other Specific Services (Public Contracts)",
    "awards": [
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            "id": "Project 19596-1",
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                {
                    "id": "org-64",
                    "name": "Community Integrated Care"
                },
                {
                    "id": "org-65",
                    "name": "Inspire partnership through life"
                },
                {
                    "id": "org-66",
                    "name": "Cornerstone"
                },
                {
                    "id": "org-67",
                    "name": "Penumbra"
                },
                {
                    "id": "org-68",
                    "name": "Affinity Trust"
                },
                {
                    "id": "org-69",
                    "name": "VSA"
                },
                {
                    "id": "org-70",
                    "name": "Mears Supported Living Scotland"
                },
                {
                    "id": "org-71",
                    "name": "Nova Payroll Management Services Ltd TA Pin Point Health & Homecare"
                },
                {
                    "id": "org-72",
                    "name": "The Richmond Fellowship Scotland"
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                {
                    "id": "org-3",
                    "name": "Allied Health Services Limited trading as Allied Healthcare"
                },
                {
                    "id": "org-52",
                    "name": "Sacro"
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                {
                    "id": "org-73",
                    "name": "Cera Care Operations (Scotland) Limited"
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                {
                    "id": "org-74",
                    "name": "Enable Scotland (Leading the Way)"
                },
                {
                    "id": "org-75",
                    "name": "Real Life Options"
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                {
                    "id": "org-76",
                    "name": "Living Ambitions Ltd"
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                {
                    "id": "org-77",
                    "name": "Sense Scotland"
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                    "id": "org-78",
                    "name": "Archway"
                },
                {
                    "id": "org-79",
                    "name": "Aberness Care Ltd"
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                {
                    "id": "org-80",
                    "name": "Venture Support & Care Ltd"
                },
                {
                    "id": "org-81",
                    "name": "Jon Fleming Group LTD"
                },
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                    "id": "org-82",
                    "name": "Specialist Resource Solutions"
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                    "id": "org-83",
                    "name": "My Care (Grampian) Limited"
                },
                {
                    "id": "org-11",
                    "name": "Scottish Autism"
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                {
                    "id": "org-84",
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                    "name": "Deafblind Scotland"
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