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ITSO Zonecard Ticketing Solution

Strathclyde Partnership for Transport

This public procurement record has 2 releases in its history.

Award

12 Jul 2022 at 01:00

OJEU - F3 - Contract Award Notice
Tender

23 Nov 2021 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Strathclyde Partnership for Transport (SPT) is conducting an open procurement process for the ITSO Zonecard Ticketing Solution to enhance ticketing services across Glasgow and the western region of Scotland. This project aims to integrate smart and mobile ticketing systems while maintaining existing paper ticket arrangements. Key deadlines include the tender period ending on 14th January 2022 and contract signing dated 6th July 2022. The procurement method is classified under services, with the overall value expected to reach £1,000,000.

Opportunities arise for established suppliers with proven ITSO platforms, particularly those experienced in ticketing technology and systems integration. Businesses specialising in software development, mobile applications, and ticketing solutions will find this tender particularly relevant. Furthermore, companies that can demonstrate experience in delivering seamless integration across customer-facing and back-office systems will be well-positioned to compete effectively for this contract.

How relevant is this notice?

Notice Information

Notice Title

ITSO Zonecard Ticketing Solution

Notice Description

SPT administers the ZoneCard ticketing arrangement on behalf of the participating operators. ZoneCard is currently a paper ticket, allowing travel on bus, rail, Subway and ferry across the west of Scotland. SPT is seeking an established supplier with a proven ITSO platform to deliver the following: Development, testing and deployment of a range of ITSO ticket products (including but not limited to season tickets and carnets) to be accepted on multiple modes and by multiple operators. Ongoing services to maintain the availability of the ITSO ticket products. Liaison with operators and their suppliers through the development, testing and deployment stages. Ticket validity to be based on a geographic Zonal structure (estimated seven zones in total). Online retail and fulfilment service (including RTD) for the above range of ZoneCard ITSO products. Retail at operators' existing physical POSTs (such as ticket vending machines). Mobile app for operator ticket inspection and validation. Comprehensive ITSO/HOPS service as Product Owner and connecting to 3rd party services as required. Reporting from HOPS.

Lot Information

CMS and Web Portal

Within this procurement, Strathclyde Partnership for Transport are looking for seamless integration between customer facing, staff facing and back office systems for the delivery of the smart and mobile ticketing, along with the wider ZoneCard services. By awarding a single contract for CMS and Web Portal Services, with unequivocal stable and efficient two way integration with the AMS-HOPS and Part 11 Service based on fully open and transparent APIs, the aim is to focus on new ZoneCard opportunities.

Renewal: Contract may be extended up to 24 months

AMS, HOPS and Part 11

Within this procurement, Strathclyde Partnership for Transport are looking for seamless integration between customer facing, staff facing and back office systems for the delivery of the smart and mobile ticketing, along with the wider ZoneCard services. By awarding a single contract for AMS-HOPS, and Part 11 services, with unequivocal stable and efficient two way integration with the SPT CMS and Bureau based on fully open and transparent APIs, the aim is to focus on new ZoneCard opportunities.

Renewal: Contract may be extended by a further 24 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000674663
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL453734
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

CPV Codes

22459000 - Tickets

30162000 - Smart cards

48100000 - Industry specific software package

48211000 - Platform interconnectivity software package

48219000 - Miscellaneous networking software package

48219100 - Gateway software package

48400000 - Business transaction and personal business software package

48480000 - Sales, marketing and business intelligence software package

71311200 - Transport systems consultancy services

72212100 - Industry specific software development services

72316000 - Data analysis services

72317000 - Data storage services

72413000 - World wide web (www) site design services

72415000 - World wide web (www) site operation host services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£283,510 £100K-£500K

Notice Dates

Publication Date
12 Jul 20224 years ago
Submission Deadline
14 Jan 2022Expired
Future Notice Date
Not specified
Award Date
6 Jul 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Strathclyde Partnership for Transport
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 5JF
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM8 West Central Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

Unicard Ltd

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV433767
    ITSO Zonecard Ticketing Solution - SPT administers the ZoneCard ticketing arrangement on behalf of the participating operators. ZoneCard is currently a paper ticket, allowing travel on bus, rail, Subway and ferry across the west of Scotland. SPT is seeking an established supplier with a proven ITSO platform to deliver the following: Development, testing and deployment of a range of ITSO ticket products (including but not limited to season tickets and carnets) to be accepted on multiple modes and by multiple operators. Ongoing services to maintain the availability of the ITSO ticket products. Liaison with operators and their suppliers through the development, testing and deployment stages. Ticket validity to be based on a geographic Zonal structure (estimated seven zones in total). Online retail and fulfilment service (including RTD) for the above range of ZoneCard ITSO products. Retail at operators' existing physical POSTs (such as ticket vending machines). Mobile app for operator ticket inspection and validation. Comprehensive ITSO/HOPS service as Product Owner and connecting to 3rd party services as required. Reporting from HOPS.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL453734
    ITSO Zonecard Ticketing Solution - SPT administers the ZoneCard ticketing arrangement on behalf of the participating operators. ZoneCard is currently a paper ticket, allowing travel on bus, rail, Subway and ferry across the west of Scotland. SPT is seeking an established supplier with a proven ITSO platform to deliver the following: Development, testing and deployment of a range of ITSO ticket products (including but not limited to season tickets and carnets) to be accepted on multiple modes and by multiple operators. Ongoing services to maintain the availability of the ITSO ticket products. Liaison with operators and their suppliers through the development, testing and deployment stages. Ticket validity to be based on a geographic Zonal structure (estimated seven zones in total). Online retail and fulfilment service (including RTD) for the above range of ZoneCard ITSO products. Retail at operators' existing physical POSTs (such as ticket vending machines). Mobile app for operator ticket inspection and validation. Comprehensive ITSO/HOPS service as Product Owner and connecting to 3rd party services as required. Reporting from HOPS.

Open Contracting Data Standard (OCDS)

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