Award

CivTech - Challenge 7.6 - How do we use Artificial Intelligence, data and digital technologies to enable more inclusive access to public services?

SCOTTISH GOVERNMENT

This public procurement record has 2 releases in its history.

Award

02 Jun 2023 at 00:00

Tender

31 May 2022 at 00:00

Summary of the contracting process

The Scottish Government has completed the procurement process for the contract titled "CivTech - Challenge 7.6 - How do we use Artificial Intelligence, data and digital technologies to enable more inclusive access to public services?" The procurement falls under the services category and was awarded to INSIGHTSDRIVEN.IO LTD. The contract is worth £750,000 GBP and was signed on 10th March 2023. The procurement method used was an open procedure. The contract is currently active, and business opportunities were created through an Accelerator model as part of the CivTech programme.

This contract presents an opportunity for businesses, particularly smaller and innovative companies, to engage with the Scottish Government in delivering solutions that address public sector challenges. The CivTech initiative aims to drive innovation by solving real problems, developing new products, and delivering efficient services. Businesses can participate in the Challenge process, from application to development and potentially winning a contract. Key dates for the Accelerator stage are from 3rd October 2022 to 27th January 2023, providing a roadmap for interested businesses to engage with the public sector through technology and innovation.

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Notice Title

CivTech - Challenge 7.6 - How do we use Artificial Intelligence, data and digital technologies to enable more inclusive access to public services?

Notice Description

The Scottish Government is focused on tackling inequalities including embedding inclusive communication within Government and across the public sector. This Challenge will work with public bodies and people with lived experience of barriers to accessing public services, such telephone based-services. For instance, people who have lost their voice, have difficulty speaking, are deaf but do not use British Sign Language, have a learning disability, lack dexterity to select number buttons, or live with lifelong or acquired conditions, such as cerebral palsy or motor neurone disease. Inclusive communication will increase the proportion of people in Scotland reporting that their communications needs are being met when accessing public services. Please visit our website for information on CivTech and how to get involved https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

Lot Information

Lot 1

CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge , solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage which runs from the 15th of August to the 2nd of September 2022, where they are then developed further [and for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. The Accelerator Stage will run from the 3rd of October 2022 to the 27th of January 2023. Please visit our website for information on CivTech and how to get involved : https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

Renewal: Extensions may be required in order for the work to be completed

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000695094
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN480146
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

98 - Other community, social and personal services


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

73000000 - Research and development services and related consultancy services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£750,000 £500K-£1M

Notice Dates

Publication Date
2 Jun 20232 years ago
Submission Deadline
28 Jun 2022Expired
Future Notice Date
Not specified
Award Date
10 Mar 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
Leigh Syme, Marc Jones
Contact Email
leigh.syme@gov.scot, marc.jones@gov.scot
Contact Phone
+44 1412420133

Buyer Location

Locality
GLASGOW
Postcode
G2 8EA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHTSDRIVEN.IO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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