Award

Provision of Insurance & Claims Handling Services

EAST RENFREWSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Award

03 Apr 2023 at 00:00

Tender

16 Jan 2023 at 00:00

Summary of the contracting process

The East Renfrewshire Council has awarded a contract for the provision of insurance and claims handling services. The contract includes lots for material damage cover, casualty insurance, motor vehicle insurance, and engineering insurance and inspections. The procurement was conducted via the Public Contracts Scotland - Tender portal. The contract has been awarded to Zurich Insurance for material damage cover and casualty insurance, and Allianz Insurance PLC for engineering insurance and inspections. The contract was signed on 9th March 2023.

This tender by the East Renfrewshire Council presents opportunities for insurance companies to compete for contracts providing insurance cover and claims handling services. Businesses in the insurance industry, especially those offering general insurance services, would be well-suited to participate in this procurement process. The Council requires adherence to specific conditions of participation, including self-certification and submission of means of proof, to ensure compliance with the procurement requirements. The opportunity extends to businesses capable of meeting the required turnover levels and offering high-quality policy cover as per the criteria specified in the tender documents.

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Notice Title

Provision of Insurance & Claims Handling Services

Notice Description

Contract is for the provision of the Councils Insurance cover, including Public liability cover, employee liability property motor vehicle cover travel insurance and some others. The companies providing the Council with the Insurance cover will also handle all claims relating to the policies Lot 1 Material Damage cover including terrorism cover Lot 2 Casualty Insurance Lot 3 Motor Vehicle Insurance Lot 4 Engineering insurance and inspections Lot 5 Personal Accident & Business Travel to Include School Travel For each Lot, only one supplier will be awarded the contract. Only insurance companies are requested to respond this tender no brokers required as ERC have a contract with regards to brokerage element. This procurement will be conducted via the Public Contracts Scotland - Tender portal (PCS-T). We will apply a one stage Open procedure. Bidders must self-certify their adherence to the conditions of participation via the SPD (Scotland) in PSC-T, and may be required to submit Means of Proof before contract award. Bidders must refer to the specific requirements listed in Section III in this OJEU Contract Notice when completing the SPD in PCS-T.

Lot Information

Personal Accident & Business Travel to Include School Travel

PA Cover Accidental Bodily Injury including Bodily Injury resulting from unavoidable exposure to severe weather conditions sustained by the Insured Person during the Period of Insurance and in the Effective Time which within 2 years results in death, disablement or the incurring of medical expenses Business Travel Cover Payment for loss or damage to personal belongings, business equipment or money, expenses for medical treatment and associated costs, reimbursement of cancellation costs, legal expenses and indemnity in respect of legal liability as more particularly described in the individual sub-sections. The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission.. Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to extend for 12 Months

Material Damage Cover Including Terrorism Cover

Physical loss of or damage to the Property insured caused by an insured peril including terrorism. The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission.. Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to Extend for a further 12 Months

Casualty Insurance

Casualty Insurance to provide Employers Liability Cover Public / Products Liability Cover Libel & Slander The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission.. Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to extend for 12 Months

Motor Vehicle Insurance

Motor Fleet Cover Legal liability for death of or injury to third parties or damage to third party property Loss of or damage to insured vehicles by accidental means including malicious damage by any person, fire, theft or attempted theft. The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission.. Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to extend for 12 Months

Engineering Insurance / Inspection

Engineering Insurance / Inspection Cover Legal Liability under the terms of a hiring agreement or otherwise to pay compensation for loss of or damage to the Plant and Equipment and continuing hire charges The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission.. Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: Option to extend for 12 Months

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000718707
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475307
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66510000 - Insurance services

Notice Value(s)

Tender Value
£4,765,000 £1M-£10M
Lots Value
£4,765,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£6,550,083 £1M-£10M

Notice Dates

Publication Date
3 Apr 20232 years ago
Submission Deadline
16 Feb 2023Expired
Future Notice Date
Not specified
Award Date
9 Mar 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
After the framework duration of 48 months or a further 12 months should the extension period be used

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EAST RENFREWSHIRE COUNCIL
Contact Name
Not specified
Contact Email
ercprocurement@eastrenfrewshire.gov.uk, may.harvey-welsh@eastrenfrewshire.gov.uk
Contact Phone
+44 1415773669

Buyer Location

Locality
GIFFNOCK
Postcode
G46 6UG
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
East Renfrewshire
Electoral Ward
Giffnock and Thornliebank
Westminster Constituency
East Renfrewshire

Supplier Information

Number of Suppliers
2
Supplier Names

ALLIANZ INSURANCE

ZURICH INSURANCE

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN468708
    Provision of Insurance & Claims Handling Services - Contract is for the provision of the Councils Insurance cover, including Public liability cover, employee liability property motor vehicle cover travel insurance and some others. The companies providing the Council with the Insurance cover will also handle all claims relating to the policies Lot 1 Material Damage cover including terrorism cover Lot 2 Casualty Insurance Lot 3 Motor Vehicle Insurance Lot 4 Engineering insurance and inspections Lot 5 Personal Accident & Business Travel to Include School Travel For each Lot, only one supplier will be awarded the contract. Only insurance companies are requested to respond this tender no brokers required as ERC have a contract with regards to brokerage element. This procurement will be conducted via the Public Contracts Scotland - Tender portal (PCS-T). We will apply a one stage Open procedure. Bidders must self-certify their adherence to the conditions of participation via the SPD (Scotland) in PSC-T, and may be required to submit Means of Proof before contract award. Bidders must refer to the specific requirements listed in Section III in this OJEU Contract Notice when completing the SPD in PCS-T.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475307
    Provision of Insurance & Claims Handling Services - Contract is for the provision of the Councils Insurance cover, including Public liability cover, employee liability property motor vehicle cover travel insurance and some others. The companies providing the Council with the Insurance cover will also handle all claims relating to the policies Lot 1 Material Damage cover including terrorism cover Lot 2 Casualty Insurance Lot 3 Motor Vehicle Insurance Lot 4 Engineering insurance and inspections Lot 5 Personal Accident & Business Travel to Include School Travel For each Lot, only one supplier will be awarded the contract. Only insurance companies are requested to respond this tender no brokers required as ERC have a contract with regards to brokerage element. This procurement will be conducted via the Public Contracts Scotland - Tender portal (PCS-T). We will apply a one stage Open procedure. Bidders must self-certify their adherence to the conditions of participation via the SPD (Scotland) in PSC-T, and may be required to submit Means of Proof before contract award. Bidders must refer to the specific requirements listed in Section III in this OJEU Contract Notice when completing the SPD in PCS-T.

Open Contracting Data Standard (OCDS)

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                "description": "Engineering Insurance / Inspection Cover Legal Liability under the terms of a hiring agreement or otherwise to pay compensation for loss of or damage to the Plant and Equipment and continuing hire charges The duties listed are not comprehensive and are included for guidance only and are indicative of the services that may be required, please see specification documents within tender for full requirements. Master ITT Qualification/Technical Envelopes must be completed by all bidders before you move on to the lots you wish to apply for. Failure to complete the Master ITT envelopes or any of the Lot(s) you wish to bid for envelopes will result in the rejection of your submission.. Quality weighting above are sub weighting and the overall weighting for quality is 40. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.",
                "status": "complete",
                "value": {
                    "amount": 705000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Policy Cover",
                            "description": "40"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                },
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                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option to extend for 12 Months"
                }
            }
        ],
        "lotDetails": {
            "maximumLotsBidPerSupplier": 2147483647
        },
        "bidOpening": {
            "date": "2023-02-16T12:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
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        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Bidders must hold Membership of the Association Of British Insurers (ABI) and the Financial Conduct Authority (FCA) or equivalent"
                },
                {
                    "type": "economic",
                    "description": "Bidders will be required to have a minimum yearly \"specific\" turnover of; Lot 1 Material Damage Cover Including Terrorism Cover 368,000 GBP Lot 2 Casualty Insurance 998,000 GBP Lot 3 Motor Fleet Insurance 214,000 GBP Lot 4 Engineering/Inspection Insurance 282,000 GBP Lot 5 Personal Accident & Business Insurance 44,000 GBP for the last 2 years in the business area covered by the contract. The Council reserves the right at its own discretion to seek information from the applicant in accordance with Regulation 61(7) or Regulation 61(8) of the Public Contracts (Scotland) Regulations 2015 to determine the Applicant's economic and financial standing. East Renfrewshire Council requires to ensure that the economic operator has the necessary economic and financial capacity to perform and complete the contract. In the current difficult economic environment, the Council seeks to ensure that the contractor who undertakes the works has suitable financial strength and capacity to complete these goods, works or services. Where an economic operator wishes to be considered for selection under this contract but cannot meet the turnover and/or Credit Safe score of 30 that economic operator must provide financial information which will satisfy the Council that they have an equivalent level of economic and financial standing; and must provide related guarantees or formal assurances to support their right to participate and be considered for any contract award (Regulation 61(8)). Please note that any financial information disclosed should evidence the financial strength of the economic operator tendering, therefore additional supporting information will need to be provided where joint or group accounts are provided in support of a bid to explain to the Council the relevance of that information. Where the economic bidder relies upon or intends to reply upon any Key Subcontractors in performance of the contract, then the Council reserves the right to assess the financial strength and suitability the Key subcontractor as part of the qualification process; Bidders who cannot meet the required level of turnover will be excluded from this tender."
                },
                {
                    "type": "technical",
                    "description": "Selection criteria as stated in the procurement documents. Bidders who intend to use a supply chain to deliver the requirements detailed in the Contract Notice, must confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. Bidders must provide a response at SPD Q4.C.4 and this will include confirmation that they have the systems in place to pay subcontractors through the supply chain promptly and effectively, and provide evidence when requested of: a) their standard payment terms. b) >=95% of all supply chain invoices being paid on time (in accordance with the terms of contract) in the last financial year. Bidders unable to confirm (b) must provide an improvement plan, signed by their Director, which improves payment performance. It should be noted that where a bidder is unable to confirm or provide a satisfactory improvement plan the Council reserves the right to remove you from the process. Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2C.1 of the qualification envelope."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "classification": {
            "id": "66510000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "After the framework duration of 48 months or a further 12 months should the extension period be used"
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "Year 1 pricing will be fixed, Subsequent pricing for year 2, 3, 4 will be negotiated 3 months prior to the contract anniversary. ERC reserve the right to terminate the contract should pricing offered is not in line with the market place at that time. East Renfrewshire Council require the following insurance levels to be held; Employers Liability Insurance held. Minimum level of cover 5m Public Liability Insurance held. Minimum level of cover 5m. Professional Indemnity Insurance - Minimum level of Cover 2m (SC Ref:727603)",
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    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "ERC000130-1",
            "title": "Material Damage Cover Including Terrorism Cover",
            "suppliers": [
                {
                    "id": "org-372",
                    "name": "Zurich Insurance"
                }
            ],
            "relatedLots": [
                "1"
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        },
        {
            "id": "ERC000130-2",
            "title": "Casualty Insurance",
            "suppliers": [
                {
                    "id": "org-372",
                    "name": "Zurich Insurance"
                }
            ],
            "relatedLots": [
                "2"
            ]
        },
        {
            "id": "ERC000130-3",
            "title": "Motor Vehicle Insurance",
            "suppliers": [
                {
                    "id": "org-372",
                    "name": "Zurich Insurance"
                }
            ],
            "relatedLots": [
                "3"
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        },
        {
            "id": "ERC000130-4",
            "title": "Engineering Insurance / Inspection",
            "suppliers": [
                {
                    "id": "org-424",
                    "name": "Allianz Insurance PLC"
                }
            ],
            "relatedLots": [
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            "id": "ERC000130-1",
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            "title": "Material Damage Cover Including Terrorism Cover",
            "status": "active",
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                "amount": 1232213.1,
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            },
            "dateSigned": "2023-03-09T00:00:00Z"
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        {
            "id": "ERC000130-2",
            "awardID": "ERC000130-2",
            "title": "Casualty Insurance",
            "status": "active",
            "value": {
                "amount": 3537158.85,
                "currency": "GBP"
            },
            "dateSigned": "2023-03-09T00:00:00Z"
        },
        {
            "id": "ERC000130-3",
            "awardID": "ERC000130-3",
            "title": "Motor Vehicle Insurance",
            "status": "active",
            "value": {
                "amount": 1109231.2,
                "currency": "GBP"
            },
            "dateSigned": "2023-03-09T00:00:00Z"
        },
        {
            "id": "ERC000130-4",
            "awardID": "ERC000130-4",
            "title": "Engineering Insurance / Inspection",
            "status": "active",
            "value": {
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                "currency": "GBP"
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            "dateSigned": "2023-03-09T00:00:00Z"
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    ],
    "relatedProcesses": [
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            "scheme": "EU-OJ",
            "identifier": "2023/S 000-001304"
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    ],
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