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Engagement (Business to Business) CRM Systems and Associated Services

APUC

This public procurement record has 1 release in its history.

Tender

31 Mar 2023 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The procurement process by APUC seeks contractors for Engagement (Business to Business) CRM Systems and Associated Services through an open procedure. The tender, titled "Engagement (Business to Business) CRM Systems and Associated Services," is valued at £20,000,000 GBP. Buyers include APUC, with the tender period ending on May 11, 2023, and the bid opening on the same day. The location for delivery is various within the UK, with the main procurement category being services. The buyer aims for a framework agreement accessible to UK Higher and Further Education institutions.

This tender offers business growth opportunities for contractors experienced in providing CRM systems and associated services to UK universities and colleges. The procurement stage is active, with a focus on quality and price criteria for award consideration. Successful vendors must demonstrate relevant experience, financial standing, and technical capabilities. Furthermore, community benefits such as training opportunities and potential investments in local communities are highlighted. Interested businesses should prepare to submit required documentation before the closing date to compete effectively in this procurement process.

How relevant is this notice?

Notice Information

Notice Title

Engagement (Business to Business) CRM Systems and Associated Services

Notice Description

The Authority is seeking Contractor(s) for the supply of Engagement (Business to Business) CRM Systems and Associated Services to form a framework agreement, accessible to the UK Higher and Further Education institutions. APUC will tender utilising a vanguard institution. The requirements will reflect at University of Aberdeen, who may award on the basis of this Framework Agreement.

Lot Information

Lot 1

APUC is seeking to appoint contractors to a Framework Agreement to provide Engagement (Business to Business) CRM Systems on behalf of the UK Universities and colleges. Potential Services include but are not limited to: system implementation; migration support; support and maintenance; hosting, renewal of contracts and configuration and development if required by Institutions. This framework agreement is available to participation from Full and Associate Members and future members within the UK higher education regional purchasing consortia as follows: Advanced Procurement for Universities and Colleges (APUC Ltd) and associated members. http://http://apuc-scot.ac.uk/#!/members Southern Universities Purchasing Consortium (SUPC); https://www.supc.ac.uk/about-us/our-members/ourmembers London Universities Purchasing Consortium(LUPC); https://www.lupc.ac.uk/memberlist North Eastern Universities Purchasing Consortium (NEUPC); https://www.neupc.ac.uk/our-members North Western Universities Purchasing Consortium (NWUPC); https://www.nwupc.ac.uk/ourmembers Higher Education Purchasing Consortium Wales (HEPCW) https://www.hepcw.ac.uk/members/ The requirements of University of Aberdeen will be used to set of and evaluate this Framework Agreement. As a Vanguard Institution, University of Aberdeen will be entitled to award in whole or in part, or not to award at all, as a result of this framework agreement.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The Authority reserves the right to extend the Framework Agreement for a further two periods of 12 months, subject to satisfactory performance and continued requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000727474
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475260
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£20,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20233 years ago
Submission Deadline
11 May 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
APUC
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STIRLING
Postcode
FK8 2DZ
Postcode Area
Falkirk and Stirling
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
Not specified
Local Authority
Stirling
Electoral Ward
Stirling East
Westminster Constituency
Stirling and Strathallan

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475260
    Engagement (Business to Business) CRM Systems and Associated Services - The Authority is seeking Contractor(s) for the supply of Engagement (Business to Business) CRM Systems and Associated Services to form a framework agreement, accessible to the UK Higher and Further Education institutions. APUC will tender utilising a vanguard institution. The requirements will reflect at University of Aberdeen, who may award on the basis of this Framework Agreement.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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