Award

Digital Travel Data Services

TRANSPORT SCOTLAND

This public procurement record has 1 release in its history.

Award

27 Apr 2023 at 00:00

Summary of the contracting process

Transport Scotland has awarded a contract for the project titled "Digital Travel Data Services" to Trapeze Group (UK) Ltd. The procurement process, handled by Transport Scotland, involved the provision of a Travel Data System including various systems integration and services over a four-year period with a possible extension. The project, commencing in May 2023, encompasses the development and management of digital travel information services aimed at enhancing the public transport experience.

This tender for "Digital Travel Data Services" by Transport Scotland presents business growth opportunities particularly for companies involved in digital services, transport data management, and travel information provision. With a focus on delivering quality and price competitiveness, businesses specializing in IT solutions, application development, and transport technology are well-suited to engage in this procurement. The contract, valued at £5,918,807.48 GBP, aligns with the government's objective to provide enhanced travel information services and support sustainable transport initiatives in line with climate objectives.

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Notice Title

Digital Travel Data Services

Notice Description

Transport Scotland has awarded a contract to Trapeze Group (UK) Ltd that will deliver the following scope of work for the Digital Travel Data Services project: Work stream 1 - Data Services Provision of a Travel Data System, including systems integration / Application Programming Interfaces (APIs) for:- - Work package 1 - Data Management System, - Work package 2 - Journey Planning System. - Work package 3 - Disruption Management System. Work stream 2 - Digital Services - Work package 4 - Associated services, including Digital Travel Information Provision e.g. Website, App & API services. Work stream 3 - Operational Management - Work package 5 - Delivery, management, governance, support & maintenance etc. The project is expected to formally commence in May 23 and will be delivered over a 4 year period with the option to extend +1 +1. This time period excludes an initial 9 month development phase.

Lot Information

Lot 1

The proposed new next generation data system and associated web, App and API services will continue to deliver vital national travel data information service and will aim to enhance current provision, supplementing with further travel data information to support people to feel more informed with regards to their travel plans and more confident in their public transport journey. It will include more information regarding accessibility, active travel and alternative travel modes, such as Demand Responsive Transport, as well as carbon footprint information, which support achieving Scottish Government climate objectives. This approach aims to build on a number of opportunities that have been identified to enhance the experience of the travelling public regarding the following:- - Making it easy to plan my journey - Allow customers to plan all legs of their journey, including the return journey (and first / last mile where possible), in a simple and fast manner. - Making it easy to understand my journey - Empower customers and ensure they feel informed about the entire journey, not just about the beginning and the end. - Making it easy to tailor my journey - Support the travelling public to ensure they have a certain degree of personalisation when planning a trip e.g. each journey should fit around their needs. - Trusting journey information - Data accuracy is paramount to continue building trust and should be improved where possible to enhance the experience of the traveling public. - Making it easy to be kept informed - Provide real-time travel and disruption updates not just before, but during a journey, to ensure passengers continue to travel with minimal fuss. - Feeling supported - Provide the traveling public with the right level of support to meet their traveling needs. In order to address the above, the primary objectives of this project will therefore be to:- - Deliver a transport data management services platform that will enable transport data to be collected, cleansed, checked, aggregated, reported and be made available as open data in static and live formats, in an automated fashion where possible, to a wide range of journey planning, incident / disruption, fare and live data services. - Ensure the centrally managed data management platform is updated (where required) by data owners. This will include: Local Authorities, Regional Transport Partnerships, operators of traditional and non-traditional modes of transport and other associated transport agencies or providers. It is also expected that the system will ingest and export data using Application Programming Interfaces (APIs) from a range of data sources. - Enhance the journey planning system in a way that will help better inform customers when planning a journey, including individuals that have a physical disability, hidden disability, sensory impairment or cognitive impairment. - Improve fare aggregation to help customers not only cost a journey, based on their requirements e.g. shortest distance, cheapest ticket etc. but also available options to purchase tickets for any leg of a journey where retail is available. It is proposed that a payment could then be made by either handing off to the operators website, or possibly completing the transaction within a third party website portal. - Enhance disruption management information and services currently available in order to minimise the impact of travel disruption. This will help better inform customers to re-plan their journey using available travel options. - Deliver new and improved Website and App (IOS/Android) services to ensure customers can interact in a simple but effective manner via digital platforms when planning a journey, while considering the accessibility requirements of individuals that have a disability.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000728599
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR477303
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72322000 - Data management services

72400000 - Internet services

72420000 - Internet development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,918,807 £1M-£10M

Notice Dates

Publication Date
27 Apr 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT SCOTLAND
Contact Name
Paul Cassidy
Contact Email
paul.cassidy@transport.gov.scot
Contact Phone
+44 1412727100

Buyer Location

Locality
GLASGOW
Postcode
G1 2AD
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

TRAPEZE GROUP (UK

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR477303
    Digital Travel Data Services - Transport Scotland has awarded a contract to Trapeze Group (UK) Ltd that will deliver the following scope of work for the Digital Travel Data Services project: Work stream 1 - Data Services Provision of a Travel Data System, including systems integration / Application Programming Interfaces (APIs) for:- - Work package 1 - Data Management System, - Work package 2 - Journey Planning System. - Work package 3 - Disruption Management System. Work stream 2 - Digital Services - Work package 4 - Associated services, including Digital Travel Information Provision e.g. Website, App & API services. Work stream 3 - Operational Management - Work package 5 - Delivery, management, governance, support & maintenance etc. The project is expected to formally commence in May 23 and will be delivered over a 4 year period with the option to extend +1 +1. This time period excludes an initial 9 month development phase.

Open Contracting Data Standard (OCDS)

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