Notice Information
Notice Title
Unified Telecoms Solution
Notice Description
This is a requirement within NHS Lanarkshire to contract for the support and maintenance for the unified communications platform. The current 5 year contract is due to expire on 31st March 2024. Voice communications within NHS Lanarkshire is a critical service that enables real time communications with the public as well as internal and inter-board/partner communications. The board currently supports around 10,000 handsets across the whole estate with around 3,000 handsets being provided by PFI (Private Finance Initiative). NHS Lanarkshire has spent the last 5 years consolidating its telephony estate to a single high availability platform that provides a single user experience to all staff regardless of site and location and has also played a key part in keeping communications running throughout the pandemic with minimal disruption to the business and patients. The requirement is for the continued support of the Avaya Aura High availability unified communications solution, which is an on premises solution with core components located at acute hospital sites and strategically placed survivable gateways located at key sites. The Board are also looking to see how they can further advance their investment in the platform as well as making some changes to elements that have not performed as expected and provide additional functionality that would benefit the board and improve patient engagement as well as looking at ingenuity with a digital first approach.
Lot Information
Lot 1
This is a requirement within NHS Lanarkshire to contract for the support and maintenance for the unified communications platform. The current 5 year contract is due to expire on 31st March 2024. Voice communications within NHS Lanarkshire is a critical service that enables real time communications with the public as well as internal and inter-board/partner communications. The board currently supports around 10,000 handsets across the whole estate with around 3,000 handsets being provided by PFI (Private Finance Initiative). NHS Lanarkshire has spent the last 5 years consolidating its telephony estate to a single high availability platform that provides a single user experience to all staff regardless of site and location and has also played a key part in keeping communications running throughout the pandemic with minimal disruption to the business and patients. The requirement is for the continued support of the Avaya Aura High availability unified communications solution, which is an on premises solution with core components located at acute hospital sites and strategically placed survivable gateways located at key sites. The Board are also looking to see how they can further advance their investment in the platform as well as making some changes to elements that have not performed as expected and provide additional functionality that would benefit the board and improve patient engagement as well as looking at ingenuity with a digital first approach.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000748469
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491191
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- OJEU - F1 - Prior Information Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
-
- CPV Codes
32412100 - Telecommunications network
Notice Value(s)
- Tender Value
- £2,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Oct 20232 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 31 Oct 2023Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS LANARKSHIRE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BOTHWELL
- Postcode
- G71 8BB
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM9 Southern Scotland
- Small Region (ITL 3)
- TLM95 South Lanarkshire
- Delivery Location
- TLM8 West Central Scotland
-
- Local Authority
- South Lanarkshire
- Electoral Ward
- Bothwell and Uddingston
- Westminster Constituency
- Rutherglen
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491191
Unified Telecoms Solution - This is a requirement within NHS Lanarkshire to contract for the support and maintenance for the unified communications platform. The current 5 year contract is due to expire on 31st March 2024. Voice communications within NHS Lanarkshire is a critical service that enables real time communications with the public as well as internal and inter-board/partner communications. The board currently supports around 10,000 handsets across the whole estate with around 3,000 handsets being provided by PFI (Private Finance Initiative). NHS Lanarkshire has spent the last 5 years consolidating its telephony estate to a single high availability platform that provides a single user experience to all staff regardless of site and location and has also played a key part in keeping communications running throughout the pandemic with minimal disruption to the business and patients. The requirement is for the continued support of the Avaya Aura High availability unified communications solution, which is an on premises solution with core components located at acute hospital sites and strategically placed survivable gateways located at key sites. The Board are also looking to see how they can further advance their investment in the platform as well as making some changes to elements that have not performed as expected and provide additional functionality that would benefit the board and improve patient engagement as well as looking at ingenuity with a digital first approach.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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