Award

Housing & Homeless Support Services for Midlothian 2024-29

MIDLOTHIAN COUNCIL

This public procurement record has 3 releases in its history.

Award

02 Jul 2024 at 00:00

Tender

05 Jan 2024 at 00:00

Planning

08 Dec 2023 at 00:00

Summary of the contracting process

The Midlothian Council is seeking Housing & Homeless Support Services for the period 2024-2029. The tender includes services such as Housing Tenancy Support, Housing Management Services, and Housing First Services. The indicative budget for the 3 Lot services combined is approximately 2.5M GBP annually, with a lifetime contracts value of 12.5M GBP over 5 years. The procurement method is through an open procedure, and the tender is focused on the Midlothian region in the Housing & Homeless Support Services industry.

This procurement opportunity by the Midlothian Council presents a chance for organisations experienced in Housing Support Services to shape and deliver critically needed services. Businesses well-suited to compete include those offering person-centred support, accommodation management, and tenancy support. The tender process involves multiple contract lots, each targeting specific service requirements to meet the needs of residents in Midlothian. Interested suppliers should be prepared to provide high-quality, cost-effective solutions to support the well-being and housing needs of the community.

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Notice Title

Housing & Homeless Support Services for Midlothian 2024-29

Notice Description

Midlothian Council welcomes expressions of interest and questions from suitably experienced organisations interested in providing Housing Tenancy Support, Housing Management Services, and Housing First Services. This is with a view to service redesign and shaping our Housing and Homeless Support services over the next 5 years for 2024-2029 to ensure best value for money services that meet the requirement of our service users. The intention is to publish a tender opportunity on Public Contracts Scotland (PCS) on 04 January 2024, as three separate contract lot opportunities. The indicative/estimated yearly budget for all 3 Lot services combined is approximately 2.5M GBP, and a lifetime contracts value of 12.5M GBP over the potential 5 year period. This is only an indicative budget at this stage, and is subject to review and confirmation, so this value may be different in the later published ITT. Please see the attached PDF documents for further detail.

Lot Information

Temporary Homeless Accommodation Management & Support

Lot 1 - Temporary Homeless Accommodation Management & Support * Providing on-site day to day management of each of the Councils supported accommodation units 24 hours a day, 365 days a year. * Providing person focused support centred around trauma, being informed, empowerment, partnership, collaboration, and cultural sensitivity. This person centred support will be provided to residents in supported accommodation. Ensuring immediate support needs are identified and met. Ensuring people have the skills required to live independently. * Working in partnership with other services to ensure wider/non-housing support is accessible to those in need. * Ensure accommodation meets the requirements of the Temporary Accommodation Standards Framework.. Refer to attached documentation:- (MID-23-78) Housing Support Services - PIN (Published 08-DEC-2023).pdf (MID-23-78) Appendix 1 - Background Information (Published 08-DEC-2023).pdf

Renewal: The Contract(s) cover the period 1st April 2024 to 31st March 2027 with option to extend for a further 2 years, as a year-on-year extension. Any extension to the contract(s) will be subject to the quality of the delivery of the current service and in agreement with the successful tenderer(s). Midlothian Council reserves the right not to take up extensions where service delivery is not met.

Tenancy Support Services

Lot 2 - Tenancy Support Services * To provide a comprehensive and effective Tenancy Support service to people transitioning from supported accommodation to their own self-contained property. * Provide support to those referred to the service to prevent homelessness from occurring. * Provide support to those referred to the service to help set-up and establish a new tenancy. * Provide support to those referred by the rents team who are at risk of escalating action as a result of rent arrears. * Provide support to people to access wider/non-housing support that will help enable tenants with managing a tenancy, and support tenants to understand their rights and responsibilities that apply to the tenancy agreements. * Promote tenancy sustainment to support the wellbeing of Midlothian residents and sustainment of Midlothian communities.. Refer to attached documentation:- (MID-23-78) Housing Support Services - PIN (Published 08-DEC-2023).pdf (MID-23-78) Appendix 1 - Background Information (Published 08-DEC-2023).pdf

Renewal: The Contract(s) cover the period 1st April 2024 to 31st March 2027 with option to extend for a further 2 years, as a year-on-year extension. Any extension to the contract(s) will be subject to the quality of the delivery of the current service and in agreement with the successful tenderer(s). Midlothian Council reserves the right not to take up extensions where service delivery is not met.

Housing First

Lot 3 - Housing First * To provide support to people with a history of long-term/repeated homeless whose experience of homelessness is compounded by additional multiple/complex support needs. To successfully setup and sustain permanent accommodation preventing future instances of homelessness. * To provide support using a model which adopts a person-centred approach focusing on 'stickability' rather than short term interventions. Populations in need: HOMELESS CASES/SUPPORTED ACCOMODATION * In each of the last three years Midlothian Council completed the following number of homeless assessments 2020/21, 2021/22, 2022/23. *Midlothian Council has eight supported accommodation units with a total capacity of 123 rooms. * Over the last three years the average number of people resident in supported accommodation is 74 (as a snapshot on the last day of each quarter). * As of 30th March 2023, there were 626 open homeless cases in Midlothian. * During 2022/23 291 permanent council tenancies were allocated to homeless households in Midlothian. Housing First Demand ARREARS STAGE * During 2022/23 296 council tenants reached the pre-court checks stage of the arrears process. Many of which may result in a referral to the tenancy support service to ensure compliance with legislation.. Refer to attached documentation:- (MID-23-78) Housing Support Services - PIN (Published 08-DEC-2023).pdf (MID-23-78) Appendix 1 - Background Information (Published 08-DEC-2023).pdf

Renewal: The Contract(s) cover the period 1st April 2024 to 31st March 2027 with option to extend for a further 2 years, as a year-on-year extension. Any extension to the contract(s) will be subject to the quality of the delivery of the current service and in agreement with the successful tenderer(s). Midlothian Council reserves the right not to take up extensions where service delivery is not met.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000752768
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL508855
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

85 - Health and social work services


CPV Codes

70333000 - Housing services

85000000 - Health and social work services

85311000 - Social work services with accommodation

Notice Value(s)

Tender Value
£12,500,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£13,000,000 £10M-£100M

Notice Dates

Publication Date
2 Jul 20241 years ago
Submission Deadline
5 Feb 2024Expired
Future Notice Date
4 Jan 2024Expired
Award Date
28 Jun 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MIDLOTHIAN COUNCIL
Contact Name
Barbara Foxwell, Jonathan Livingstone
Contact Email
procurement@midlothian.gov.uk
Contact Phone
+44 1312707500

Buyer Location

Locality
DALKEITH
Postcode
EH22 1DN
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM11 East Lothian and Midlothian
Delivery Location
TLM73 East Lothian and Midlothian

Local Authority
Midlothian
Electoral Ward
Dalkeith
Westminster Constituency
Midlothian

Supplier Information

Number of Suppliers
1
Supplier Name

WITH YOU

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "id": "JAN495817-17",
                "title": "Schedule 10 - Personal Data",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN495817&idx=17",
                "datePublished": "2024-01-05T09:05:16Z",
                "dateModified": "2024-01-05T09:05:16Z",
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                "id": "JAN495817-18",
                "title": "Schedule 11 - TUPE",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN495817&idx=18",
                "datePublished": "2024-01-05T09:05:16Z",
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                "title": "Schedule 11 (Appendix 1) TUPE Information",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN495817&idx=19",
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                "title": "Schedule 12A - Lot 1 - Tenderers Submission",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN495817&idx=20",
                "datePublished": "2024-01-05T09:05:16Z",
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                "id": "JAN495817-21",
                "title": "Schedule 12B - Lot 2 - Tenderers Submission",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN495817&idx=21",
                "datePublished": "2024-01-05T09:05:16Z",
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                "id": "JAN495817-23",
                "title": "Schedule 13A - Community Benefits Instructions",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN495817&idx=23",
                "datePublished": "2024-01-05T09:05:16Z",
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                "title": "Schedule 13B - Community Benefits Submission",
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                "title": "Schedule 14 - SPD Instructions",
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            {
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                "title": "Housing & Homeless Support Services for Midlothian 2024-29",
                "description": "Midlothian Council welcomes expressions of interest and questions from suitably experienced organisations interested in providing Housing Tenancy Support, Housing Management Services, and Housing First Services. This is with a view to service redesign and shaping our Housing and Homeless Support services over the next 5 years for 2024-2029 to ensure best value for money services that meet the requirement of our service users. The intention is to publish a tender opportunity on Public Contracts Scotland (PCS) on 04 January 2024, as three separate contract lot opportunities. The indicative/estimated yearly budget for all 3 Lot services combined is approximately 2.5M GBP, and a lifetime contracts value of 12.5M GBP over the potential 5 year period. This is only an indicative budget at this stage, and is subject to review and confirmation, so this value may be different in the later published ITT. Please see the attached PDF documents for further detail.",
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                "title": "Temporary Homeless Accommodation Management & Support",
                "description": "Lot 1 - Temporary Homeless Accommodation Management & Support * Providing on-site day to day management of each of the Councils supported accommodation units 24 hours a day, 365 days a year. * Providing person focused support centred around trauma, being informed, empowerment, partnership, collaboration, and cultural sensitivity. This person centred support will be provided to residents in supported accommodation. Ensuring immediate support needs are identified and met. Ensuring people have the skills required to live independently. * Working in partnership with other services to ensure wider/non-housing support is accessible to those in need. * Ensure accommodation meets the requirements of the Temporary Accommodation Standards Framework.. Refer to attached documentation:- (MID-23-78) Housing Support Services - PIN (Published 08-DEC-2023).pdf (MID-23-78) Appendix 1 - Background Information (Published 08-DEC-2023).pdf",
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                "description": "Lot 2 - Tenancy Support Services * To provide a comprehensive and effective Tenancy Support service to people transitioning from supported accommodation to their own self-contained property. * Provide support to those referred to the service to prevent homelessness from occurring. * Provide support to those referred to the service to help set-up and establish a new tenancy. * Provide support to those referred by the rents team who are at risk of escalating action as a result of rent arrears. * Provide support to people to access wider/non-housing support that will help enable tenants with managing a tenancy, and support tenants to understand their rights and responsibilities that apply to the tenancy agreements. * Promote tenancy sustainment to support the wellbeing of Midlothian residents and sustainment of Midlothian communities.. Refer to attached documentation:- (MID-23-78) Housing Support Services - PIN (Published 08-DEC-2023).pdf (MID-23-78) Appendix 1 - Background Information (Published 08-DEC-2023).pdf",
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                "description": "Lot 3 - Housing First * To provide support to people with a history of long-term/repeated homeless whose experience of homelessness is compounded by additional multiple/complex support needs. To successfully setup and sustain permanent accommodation preventing future instances of homelessness. * To provide support using a model which adopts a person-centred approach focusing on 'stickability' rather than short term interventions. Populations in need: HOMELESS CASES/SUPPORTED ACCOMODATION * In each of the last three years Midlothian Council completed the following number of homeless assessments 2020/21, 2021/22, 2022/23. *Midlothian Council has eight supported accommodation units with a total capacity of 123 rooms. * Over the last three years the average number of people resident in supported accommodation is 74 (as a snapshot on the last day of each quarter). * As of 30th March 2023, there were 626 open homeless cases in Midlothian. * During 2022/23 291 permanent council tenancies were allocated to homeless households in Midlothian. Housing First Demand ARREARS STAGE * During 2022/23 296 council tenants reached the pre-court checks stage of the arrears process. Many of which may result in a referral to the tenancy support service to ensure compliance with legislation.. Refer to attached documentation:- (MID-23-78) Housing Support Services - PIN (Published 08-DEC-2023).pdf (MID-23-78) Appendix 1 - Background Information (Published 08-DEC-2023).pdf",
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