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Electronic Call Monitoring System for Care and Support at Home

Inverclyde Council

This public procurement record has 2 releases in its history.

Award

03 Sep 2024 at 01:00

OJEU - F3 - Contract Award Notice
Tender

12 Apr 2024 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

Inverclyde Council recently awarded a contract for an Electronic Call Monitoring System for Care and Support at Home to TotalMobile Ltd. This contract, valued at £674,000, was signed on 16 July 2024. The project falls under the general public services category and is isolated in Greenock, Scotland. The procurement process followed an open procedure and completed its award stage on 3 September 2024. The initial phases of the tender, including the call for submissions, began on 12 April 2024, with a deadline for electronic submissions occurring on 13 May 2024. This system is expected to manage the council's care at home service, providing features like care monitoring, mobile monitoring, scheduling, resource maximisation, and detailed reporting capabilities.

Winning this tender can be a significant growth opportunity for businesses specialising in healthcare technology systems and management software. It is most suitable for SMEs with experience in delivering similar solutions, particularly those who have previously managed contracts of a substantial scale within the UK. Companies that deliver value through innovation and cost-competitive solutions have a competitive edge, as the procurement process laid a significant emphasis on both price (40%) and quality (20%). The project also offers potential future extensions, making it an appealing long-term partnership for growing enterprises in this sector.

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Notice Information

Notice Title

Electronic Call Monitoring System for Care and Support at Home

Notice Description

Inverclyde Council are seeking to appoint a service provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home.

Lot Information

Lot 1

The Electronic Call Monitoring System is required to manage the delivery of the Council's care at home service, with a range of easy-to-use, mix-and-match solutions including care monitoring, mobile monitoring (via a mobile App), scheduling of visits, allowing the Council to maximise the usage of available resources, invoice & payroll / financial management, as well as the Council having the ability to provide detailed, person/carer, provider or Team specific reporting using the business intelligence reporting functionality.. Economic operators may be excluded from this competition if they are in any of the situations referred on in regulation 58 of the Public Contract (Scotland) Regulations 2015.

Renewal: Option to extend for a further 2 x 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000759056
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP513465
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£674,000 £500K-£1M

Notice Dates

Publication Date
3 Sep 20241 years ago
Submission Deadline
13 May 2024Expired
Future Notice Date
Not specified
Award Date
16 Jul 20242 years ago
Contract Period
1 Jul 2024 - 31 Mar 2028 3-4 years
Recurrence
Further publication prior to expiry of the contract arising from this tender, approximately in April 2028. If options to extend the contract are taken up, then this will extend to 2029 or 2030.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Inverclyde Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GREENOCK
Postcode
PA15 1LX
Postcode Area
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
Inverclyde
Electoral Ward
Inverclyde North
Westminster Constituency
Inverclyde and Renfrewshire West

Supplier Information

Number of Suppliers
1
Supplier Name

TotalMobile Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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