Award of Award of Audits of Recruitment Agencies Suppling Temporary Agency Clinical Roles

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

This public procurement record has 1 release in its history.

Award

06 Aug 2024 at 13:49

Summary of the contracting process

The Common Services Agency, also known as NHS National Services Scotland (NSS), has awarded a contract to Neuven Consult Limited for the provision of audit services. These audits are aimed at recruitment agencies supplying temporary agency clinical roles across three NHS National Services Scotland frameworks: NP50022 for Temporary Medical Locums, NP50522 for Allied Health Professionals and Other Clinical Professions, and NP51023 for Temporary Agency Nursing and Operating Department Practitioners. The procurement process falls under the services category and follows a direct procurement method, with a contract period from 8th June 2024 to 10th July 2026. This tender is in the award stage with a total value of £120,000.

This tender creates significant opportunities for businesses specialising in audit and compliance, particularly those experienced in healthcare recruitment. Companies with capabilities in remote and on-site audits, proficient in managing multiple audit schedules, and familiar with NHS compliance requirements will find potential growth opportunities here. It is an ideal opportunity for businesses that can ensure high standards in verifying professional and regulatory compliance, identity checks, right to work, immunisations, and various other critical criteria. These roles demand meticulous attention to detail, making it well-suited for businesses with established audit practices and strong oversight methodologies.

How relevant is this notice?

Notice Title

Award of Award of Audits of Recruitment Agencies Suppling Temporary Agency Clinical Roles

Notice Description

Definition of RequirementNHS National Services Scotland requires provision of service to deliver audits for all NHS National Services Scotland Clinical Role Agency frameworks, NP50022 Temporary Medical Locums, NP50522 Allied Health Professionals & Other Clinical Professions &NP51023 Temporary Agency Nursing & Operating Department Practitioners. Bidders are requested to quote by completion of the pricing schedule for the provision of audits or re-audit which will include all expenses, including but not limited to, travel and accommodationThere are 104 UK based suppliers who are participating across the three frameworks; each supplier will be audited once during the framework period which commenced on:NP500-22 Agency Locums - Start Date: 1st November 2022 End Date: 31st October 2027NP505-22 Agency AHP - Start Date: 1st June 2022 End Date: 31st May 2027NP510-23 Agency Nurses - Start Date: 9th October 2023 End Date: 8th October 2028The number of audits required will be based on each supplier being audited (104), assuming all suppliers meet the minimum criteria for audits. A provision for additional audits is also required, should any supplier fail the threshold of 85% satisfactory performance a re- audit within 6 weeks of the initial audit will be required. It is envisaged that a total of 20 re-audits may be required. The total number of audits to be provided may therefore be up to 124.Suppliers will require to have placed 12 agency workers in any period of 6 months within the relevant framework.To reduce environmental impact, we would request that audits can be conducted remotely if electronic records are available or if not, on site at each supplier's premises where the agency worker files are held.The audit will be a 1-day audit of 12 agency worker files that have been supplied through the NHS National Services Scotland Agency Frameworks detailed above.The successful bidder will schedule a programme of audits to ensure that all suppliers who meet the minimum criteria have been audited within the duration of the relevant framework.The successful bidder 14 days prior to the audit date will request from the supplier being audited a full list of agency workers supplied to the respective framework agreement from which to select the 12 files for audit. The successful bidder will inform the supplier being audited of the file names for audit 48 hours before the agreed audit date.The successful bidder will be required to discuss audit findings, non-conformances (if any) corrective actions and date for completion with the supplier audited. Recommendations will also be discussed.An Audit report detailing non-conformances and corrective actions must be sent to the supplier audited and NHS National Services Scotland within 5 working days of the audit completion.Following the Audit of 12 files, if any legal critical failure is identified the auditor will immediately escalate to NHS National Services Scotland.The successful bidder will invoice the audited supplier for payment following the completion and submission of the audit final report.NHS National Service Scotland will provide a quarterly update of suppliers who have meet the minimum criteria.Re-audit (Agreed by NHS National Services Scotland)If an agency fails an audit (below threshold 85%) a re-audit will be performed on the same files 6 weeks later. A further maximum of 10 new files, depending on availability of the number of placed agency workers, will also be audited at the re-audit to identify any trends. The successful bidder will inform the supplier being audited of the file names for audit 48 hours before the agreed audit date.A final audit report with new scoring produced for the re-audit and additional files will be sent to the supplier representative and NHS National Services Scotland within 5 working days of the audit completion.The successful bidder will invoice the audited supplier for payment following the completion and submission of the audit final report.Audit CriteriaPVG Disclosure Scotland checkProof of identity verifiedProof of eligibility verified (Right to Work)Registration with Professional and Regulatory Bodies HCPC, GMC & NMC(Original certificate or statement of entry verified & regular ongoing NMC web pin checks evidenced prior to start date and on-going status checks)Immunisation as appropriate for: Patient facing clinical roles(i) Hepatitis B;(ii) Measles;(iii) Mumps;(iv) Rubella;(v) Tuberculosis;(vi) Varicella; andExposure Prone Procedures (if applicable) Hepatitis BExposure Prone Procedures (if applicable) Hepatitis CExposure Prone Procedures (if applicable) HIVFitness to Work Certificate restrictions & follow up recommendations to customersGMC or NMC alerts, notices or investigations with any information provided to the customer prior to start date andapproved/accepted as applicableTemporary Worker contract verified: PAYE, Self Employed, UmbrellaAWR entitlement (parity pay, benefits and day one rights) detailed in contracts or handbook for TemporaryWorker.AWR process in place to include clock, pause, stopAfter 12 weeks working Parity Pay recorded (If applicable)WTR verification of Opt in or out of 48 hr. declaration.Equality, Diversity & Human RightsHandling Violence & Aggression / Conflict ResolutionThe Caldecott Principles / Information GovernanceHealth, Safety and WelfareInfection Prevention (Included MRSA & Clostridium Difficile) Level 1 (every 3 years) or 2 (Annual)Complaints HandlingFire SafetySafeguarding Children Level 1, 2 or 3 (every 3 years)Details evidenced of previous and upcoming appraisals (including annual appraisal)Appraisal /performance check for newly-qualified workers, workers returning to employment or any newly- employed or engaged workersEvidence Authority has been informed that worker has /has not had an annual NHS approved appraisal(including 360-degree feedback)Evidence of Revalidation checks or supportConfirmation of any Professional Indemnity Insurance requirements.Completed application form/registration evidencedInduction at start of each new booking verified.Face to face interview verifiedID Badge VerifiedSupplier Handbook given to Temporary Worker and updates verifiedI.E.L.T.S verified (If applicable)Employment historyReferences verified from official email addressProfessional Qualifications verifiedEnd of placement assessment process in placeTimesheet verifiedInvoice verifiedAgency Complaints Procedure evidencedProof of contract with Occupational Health ProviderSupplier Insurance verified (Employers PS5m, Public Liability PS5m, and Professional Indemnity PS2m)Compliance: Standards of Good Practice documented & embeddedConfidentiality, security checks and Disclaimer to include agreement to accept third party audit evidencedSupplier internal staff training on required processes verifiedSupplier internal audit process in place for supervision and Quality AssurancePricing Schedule for Provision of Audits to NHSSupplier Name:TypeRequirementBid for Cost of provision per audit(including all expenses) Number of audits requiredBid for Total Cost of provision of audits(including all expenses)Audit 1 day audit of 12 agency worker files that have been supplied through the NHS National Services Scotland Agency framework Agreements only PS 104 PSRe- Audit 1 day re-audit will be performed on the same 12 files 6 weeks later. A further maximum of 10 new files will also be audited for worker files that have been supplied through the NHS National Services Scotland Agency Framework Agreements only to identify any trends PS 20 PSBid total cost PS

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000761079
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511426
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Quick Quote Award
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
The contract is awarded to a single supplier without competition.
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85140000 - Miscellaneous health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£120,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20242 years ago
Submission Deadline
10 Jul 2026Expired
Future Notice Date
Not specified
Award Date
8 Jun 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Additional Buyers

Aberdeenshire Council

Clackmannanshire Council

Clyde Valley Housing Association Limited

Dumfries and Galloway Council

East Dunbartonshire Council

Environmental Standards Scotland

Fife Council

Forestry and Land Scotland

Moray Council

NHS Greater Glasgow and Clyde

NHS Highland

National Records of Scotland

Oak Tree Housing Association Ltd

Perth & Kinross Council

Scottish Forestry

Scottish Government

Scottish Procurement Alliance

Scottish Procurement Alliance (SPA) on behalf of Fife Housing Group

Shetland UHI

South Ayrshire Council

Stirling Council

Summers Inman

The City of Edinburgh Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ABERDEEN
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
Not specified

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
47
Supplier Names

AMD Contract Services Ltd

ASA Recruitment (Quick Quotes)

AdviceUK

Ailsa Building Contractors Ltd

Anderson Strathern LLP

Brownriggs

Caledonian Maintenance Services Ltd

Connect Modular Ltd

David Alford, Forestry & Grass Contractor

Echomaster Marine Limited

Enviraz (Scotland) Limited

Franks Portlock Consulting Limited

Hamiltons Environmental Ltd

Harper Macleod LLP

Harvey Nash Limited

Indigo Fitness

James D Bilsland Ltd

Karing International Limited

Knowledge Partnership

Lorien Resourcing Ltd

Luce Bay Plant Hire Ltd

National Timber Group T/A Rembrand Timber & Thornbridge Sawmills

Neuven Consult Limited

Palfinger Marine

Pat Munro (Alness) Ltd

Priory elderly Care

Progressive Partnership

Pulse Fitness Ltd.

RSM UK Audit LLP

Scarf

Sidey Solutions Limited

Stanford Coachworks and Mobility Services Ltd

Stantec UK Limited

Synaptik

Taylor and Fraser

Thermo Fisher Diagnositcs Limited

Trail Architects

Trueman Change Management

Venesky Brown Ltd

WPC Software

WSP UK Ltd

Weir Forestry

Westwind Ecology

Wybone Limited

Zurich Municipal

dpgplus

john walker

Open Contracting Data Standard (OCDS)

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