Award

Provision of Dynamic Scheduling Tool

NORTH LANARKSHIRE COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

The North Lanarkshire Council has awarded a contract for the provision of a Dynamic Scheduling Tool under an open procurement procedure. The contract, valued at £2,209,000.00 GBP, was awarded to Computacenter (UK) Limited on 18th March 2024. The procurement aims to replace an existing solution called Advanced Kirona Job Manager, which is reaching its end of life. The opportunity falls under the goods category and is relevant to the ICT and general public services industry. The procurement process was completed on 10th April 2024.

This contract opportunity offers businesses in the technology and software solutions sector a chance to compete for providing advanced scheduling tools to support large and complex service delivery models, such as the Home Support Service managed by the North Lanarkshire Council. Businesses with experience in developing scalable solutions for workforce management and service optimisation would be well-suited to bid for this contract. The contract involves significant daily service demands and requires a provider capable of ensuring continuity of service and matching the right staff with the right skills efficiently.

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Notice Title

Provision of Dynamic Scheduling Tool

Notice Description

The Home Support Service supports around 3,500 people at any one time and deploys a workforce of over 1,400 Home Support Workers to provide personal and essential care and support to help people live safely in their own home for as long as possible. It is a large and complex service responsible for the safety, health and wellbeing of the most vulnerable in our communities. At peak times we provide over 6000 visits per day and can have up to 750 Home Support Workers on shift. We manage changes on a daily basis as the support we provide to our service users can change due to hospital admission or outpatient appointments, availability of Home Support Workers due to holidays or other absence and also needs to take account of the increasing number of people whose support requires multiple visits in a day, often involving two or more Home Support Workers to safely assist with transfers and personal care. Continuity of service and matching the right staff with the right skills to people who require support and at the right time are essential to the quality of care and support. This procurement is to replace an existing solution called Advanced Kirona Job Manager which is becoming end of life.

Lot Information

Lot 1

Procurement of a replacement Scheduling system. The existing solution, Advanced Kirona Job Manager, is becoming end of life.. Call-off via Scottish Government Software Valued Added Re-seller Framework (SP-21-034).

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000763433
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502790
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48332000 - Scheduling software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,209,000 £1M-£10M

Notice Dates

Publication Date
10 Apr 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTH LANARKSHIRE COUNCIL
Contact Name
Not specified
Contact Email
corporateprocurement@northlan.gov.uk
Contact Phone
+44 1698302413

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Post Town
Motherwell
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire

Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER (UK

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502790
    Provision of Dynamic Scheduling Tool - The Home Support Service supports around 3,500 people at any one time and deploys a workforce of over 1,400 Home Support Workers to provide personal and essential care and support to help people live safely in their own home for as long as possible. It is a large and complex service responsible for the safety, health and wellbeing of the most vulnerable in our communities. At peak times we provide over 6000 visits per day and can have up to 750 Home Support Workers on shift. We manage changes on a daily basis as the support we provide to our service users can change due to hospital admission or outpatient appointments, availability of Home Support Workers due to holidays or other absence and also needs to take account of the increasing number of people whose support requires multiple visits in a day, often involving two or more Home Support Workers to safely assist with transfers and personal care. Continuity of service and matching the right staff with the right skills to people who require support and at the right time are essential to the quality of care and support. This procurement is to replace an existing solution called Advanced Kirona Job Manager which is becoming end of life.

Open Contracting Data Standard (OCDS)

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