Insurance Claims Management System

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000764492-2024-07-02T00:00:00Z",
    "date": "2024-07-02T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000764492",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-46",
            "name": "Renfrewshire Council",
            "identifier": {
                "legalName": "Renfrewshire Council"
            },
            "address": {
                "streetAddress": "Renfrewshire House, Cotton Street",
                "locality": "Paisley",
                "region": "UKM83",
                "postalCode": "PA1 1JB"
            },
            "contactPoint": {
                "name": "Stuart McLean",
                "email": "stuart.mclean@renfrewshire.gov.uk",
                "telephone": "+44 1414871532",
                "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.renfrewshire.gov.uk"
            }
        },
        {
            "id": "org-47",
            "name": "Court of Session",
            "identifier": {
                "legalName": "Court of Session"
            },
            "address": {
                "streetAddress": "Parliament Square",
                "locality": "Edinburgh",
                "postalCode": "PA1 3JX"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody",
                "reviewContactPoint"
            ]
        },
        {
            "id": "org-48",
            "name": "See VI.4.3) below",
            "identifier": {
                "legalName": "See VI.4.3) below"
            },
            "address": {
                "locality": "See VI.4.3) below"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "mediationBody"
            ]
        },
        {
            "id": "org-102",
            "name": "Renfrewshire Council",
            "identifier": {
                "legalName": "Renfrewshire Council"
            },
            "address": {
                "streetAddress": "Renfrewshire House, Cotton Street",
                "locality": "Paisley",
                "region": "UKM83",
                "postalCode": "PA1 1JB"
            },
            "contactPoint": {
                "email": "aileen.ross@renfrewshire.gov.uk",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.renfrewshire.gov.uk"
            }
        },
        {
            "id": "org-487",
            "name": "Alphatec",
            "identifier": {
                "legalName": "Alphatec"
            },
            "address": {
                "streetAddress": "North Barn, Dodford Hill Farm, Brockhall Road",
                "locality": "Dodford",
                "region": "UKF24",
                "postalCode": "NN7 4GS"
            },
            "contactPoint": {
                "telephone": "+44 8456801911"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-45",
            "name": "Court of Session",
            "identifier": {
                "legalName": "Court of Session"
            },
            "address": {
                "streetAddress": "Parliament House",
                "locality": "Edinburgh",
                "postalCode": "EH1 1RQ"
            },
            "contactPoint": {
                "email": "supreme.courts@scotcourts.gov.uk",
                "telephone": "+44 1312252595",
                "url": "http://"
            },
            "roles": [
                "reviewContactPoint",
                "reviewBody"
            ]
        },
        {
            "id": "org-405",
            "name": "See VI.4.3) below",
            "identifier": {
                "legalName": "See VI.4.3) below"
            },
            "address": {
                "locality": "See VI.4.3) below"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody",
                "mediationBody"
            ]
        }
    ],
    "buyer": {
        "name": "Renfrewshire Council",
        "id": "org-102"
    },
    "tender": {
        "id": "RC-CPU-24-009",
        "title": "Insurance Claims Management System",
        "description": "The Council's Finance and Resources Service are seeking to procure a new insurance claims management system to hold insurance policy information and manage the reporting, recording, processing and overall management of all related insurance claims received by the Council and its associated bodies.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "48100000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66517300",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "Renfrewshire"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM83"
                    },
                    {
                        "region": "UKM83"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2024-05-21T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2024-05-21T13:00:00Z"
        },
        "documents": [
            {
                "id": "APR503755",
                "documentType": "contractNotice",
                "title": "Insurance Claims Management System",
                "description": "The Council's Finance and Resources Service are seeking to procure a new insurance claims management system to hold insurance policy information and manage the reporting, recording, processing and overall management of all related insurance claims received by the Council and its associated bodies.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503755",
                "format": "text/html"
            },
            {
                "id": "JUL508865",
                "documentType": "awardNotice",
                "title": "Insurance Claims Management System",
                "description": "The Council's Finance and Resources Service are seeking to procure a new insurance claims management system to hold insurance policy information and manage the reporting, recording, processing and overall management of all related insurance claims received by the Council and its associated bodies.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL508865",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The Council's Finance and Resources Service are seeking to procure a new insurance claims management system to hold insurance policy information and manage the reporting, recording, processing and overall management of all related insurance claims received by the Council and its associated bodies. Three systems are currently being used to support claims management (Outlook, an MS Access database and the corporate records management system). The MS Access database is still functional. However, it does not enable effective workflow and is limited in respect of reporting functionality. Having to work across three channels with little to no interaction between them is at best resource intensive and at worst, totally inefficient. The aim is to replace the current set up with a single integrated system. Data migration of historic information and records will be required as we need to maintain a 10 year claims profile history to support future insurance tenders. The Council's Risk Manager has drafted a comprehensive list of requirements which detail the mandatory and desirable functionality the Council needs in a new insurance claims management system which will be included in the tender documentation. The Council seeks to conduct a below GPA threshold open tender to award this Contract. 3. It is anticipated that the contract will commence on the 1st August 2024 and will expire on the 31st July 2029 with the option to extend the Contract for 3 years until no later than 31st July 2032, plus an additional 2 year extension thereafter until no later than 31st July 3034. Any extension will be at the sole discretion of the Council.",
                "status": "complete",
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "startDate": "2024-08-01T00:00:00Z",
                    "endDate": "2029-09-30T00:00:00Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Two extensions at sole discretion of the Council. 1st extension for 3 years. 2nd extension for a further 2 years."
                }
            }
        ],
        "bidOpening": {
            "date": "2024-05-21T13:00:00Z",
            "address": {
                "streetAddress": "The tender documents will be opened in line with the Council Standing order relating to contracts"
            }
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "Insurances - Employers Liability - 5m GBP for each and every claim Public and Products Liability - 5m GBP for each and every claim (but in aggregate for products) Professional Indemnity - 5m GBP for each and every claim, or 10m GBP in the annual aggregate Financial standing - The Council will use Dun and Bradstreet (D&B) to assist in its determination of the organisations financial status and risk. It is recommended that Tenderers review their own D&B Failure Score in advance of submitting their Tender Submission. If, following this review, Tenderers consider that the D&B Failure Score does not reflect their current financial status, the Tenderer should attach a document to the tender giving a detailed explanation, together with any relevant supporting independent evidence. The Council will review any such information as part of the evaluation of Tenderer's financial status. Where the Tenderer is under no obligation to publish accounts and therefore does not have a D&B Failure Score or equivalent rating, they must provide their audited financial accounts for the previous 2 years as part of their Tender Submission in order that the Council may assess these to determine the suitability of the Tenderer to undertake a contract or contracts of this size. Where a consortium bid is received, the D&B Failure Score of each consortium member shall be assessed",
                    "minimum": "Tenderers will be required to have a minimum Dun and Bradstreet Failure Score of 20, where this criterion is not met the Council may request tenderers to provide detail why and supporting evidence in the form of company accounts for the previous financial year."
                },
                {
                    "type": "technical",
                    "description": "Tenderers will be required to provide 2 examples that demonstrate that they have the relevant experience to deliver the services/supplies described in this Contract Notice."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2024-10-18T00:00:00Z"
            }
        },
        "classification": {
            "id": "72222300",
            "scheme": "CPV"
        },
        "reviewDetails": "An economic operator that suffers or risks suffering, loss or damage attributable to breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446, as amended) may bring proceedings in the Sheriff Court or the Court of Session in accordance with Regulation 88 of the 2015 Regulations.",
        "hasRecurrence": true,
        "recurrence": {
            "description": "If both extension periods are utilised, a new procurement would commence in 2033"
        }
    },
    "language": "EN",
    "description": "(SC Ref:771210)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000764492"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000764492"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice",
    "awards": [
        {
            "id": "RC-CPU-24-009",
            "suppliers": [
                {
                    "id": "org-487",
                    "name": "Alphatec"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "RC-CPU-24-009",
            "awardID": "RC-CPU-24-009",
            "status": "active",
            "value": {
                "amount": 71985,
                "currency": "GBP"
            },
            "dateSigned": "2024-06-14T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1776",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "1777",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "1778",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "1779",
                "measure": "foreignBidsFromNonEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "1780",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    }
}