Award

Provision of a Revenues and Benefits Management Solution

FALKIRK COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

Falkirk Council has awarded a contract for the provision of a Revenues and Benefits Management Solution, essential for handling billing, collection, and recovery of Council Tax and Non-Domestic Rates, along with the administration of Housing and Council Tax Benefit. This contract includes added functionalities like auto processing interfaces, eBilling, and enhanced discretionary payments. The procurement falls under the industry category of general public services and is catered to the UK region with specific delivery to UKM76. The procurement method utilised was a direct award from the Crown Commercial Services framework RM6259. The contract was signed on 24th June 2024 with the tender process marked as complete. The contract, valued at £1,731,984, began on 24th July 2024. The supplier selected for this contract is Civica UK Limited, indicating a thorough selection process where only one provider met all the requirements post evaluation.

This tender represents significant business growth opportunities, particularly for suppliers of vertical application solutions and related IT services. Businesses with expertise in revenues and benefits systems, eBilling, and automated payment processing might find this contract particularly aligning with their service offerings. Large enterprises like Civica UK Limited, rather than SMEs, would be well-suited due to the scale and specific nature of requirements. This opportunity also underscores the importance of staying attuned to framework agreements like those provided by the Crown Commercial Services, which can streamline procurement processes and open doors for direct awards and sizeable contracts.

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Notice Title

Provision of a Revenues and Benefits Management Solution

Notice Description

The Provision of a Revenue and Benefits Management Solution enables Falkirk Council to fulfil its statutory duties and responsibilities in relation to the billing, collection, and recovery of Council Tax and Non-Domestic Rates. It also supports the administration of Housing and Council Tax Benefit. The contract provides additional functionality and modules to enable auto processing interfaces, eBilling, and enhanced discretionary payments.

Lot Information

Lot 1

This award is a call-off from the Crown Commercial Services framework for Vertical Application Solutions RM6259 and followed the procedure as set out in Schedule 7 (Call-Off Award Procedure) namely section 2. "2.1 Subject to Paragraph 1.2 above the Buyer awarding a Call-Off Contract under this Contract without holding a further competition shall: 2.1.1 develop a clear Statement of Requirements; 2.1.2 apply the direct award criteria to the Suppliers' catalogues and description of the Deliverables as set out in Framework Schedule 1 (Specification) and Framework Schedule 2 (Framework Tender) for all Suppliers capable of meeting the Statement of Requirements in order to establish which Supplier provides the most economically advantageous solution; and 2.1.3 on the basis set out above, award the Call-Off Contract with the successful Supplier in accordance with Paragraph 6 below." After carrying out the procedure defined in clause 2.1.2, only one provider met all of our requirements.

Procurement Information

This award is a call-off from the Crown Commercial Services framework for Vertical Application Solutions RM6259 and followed the procedure as set out in Schedule 7 (Call-Off Award Procedure) namely section 2. "2.1 Subject to Paragraph 1.2 above the Buyer awarding a Call-Off Contract under this Contract without holding a further competition shall: 2.1.1 develop a clear Statement of Requirements; 2.1.2 apply the direct award criteria to the Suppliers' catalogues and description of the Deliverables as set out in Framework Schedule 1 (Specification) and Framework Schedule 2 (Framework Tender) for all Suppliers capable of meeting the Statement of Requirements in order to establish which Supplier provides the most economically advantageous solution; and 2.1.3 on the basis set out above, award the Call-Off Contract with the successful Supplier in accordance with Paragraph 6 below." After carrying out the procedure defined in clause 2.1.2, only one provider met all of our requirements.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000773733
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL510952
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,731,984 £1M-£10M

Notice Dates

Publication Date
30 Jul 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jun 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FALKIRK COUNCIL
Contact Name
Not specified
Contact Email
cpu@falkirk.gov.uk
Contact Phone
+44 1324506566

Buyer Location

Locality
LARBERT
Postcode
FK5 4RU
Post Town
Falkirk and Stirling
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM12 Falkirk
Delivery Location
TLM76 Falkirk

Local Authority
Falkirk
Electoral Ward
Bonnybridge and Larbert
Westminster Constituency
Alloa and Grangemouth

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL510952
    Provision of a Revenues and Benefits Management Solution - The Provision of a Revenue and Benefits Management Solution enables Falkirk Council to fulfil its statutory duties and responsibilities in relation to the billing, collection, and recovery of Council Tax and Non-Domestic Rates. It also supports the administration of Housing and Council Tax Benefit. The contract provides additional functionality and modules to enable auto processing interfaces, eBilling, and enhanced discretionary payments.

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