Notice Information
Notice Title
Marketing Communications Support
Notice Description
Caledonian MacBrayne Brand Marketing Team is looking to work with a supplier who can offer the following services: - Support in planning and creating a comprehensive Marketing Communications (Marcomms) Strategy. This strategy must be integrated with our broader campaign and marcomms activities and include newsletters, blogs, and other relevant content. - Execute the development and distribution of tailored content and outputs targeted at specific segments and audiences, including both copywriting and creative aspects.
Lot Information
Lot 1
Caledonian MacBrayne Brand Marketing Team is looking to work with a supplier who can offer the following services: - Support in planning and creating a comprehensive Marketing Communications (Marcomms) Strategy. This strategy must be integrated with our broader campaign and marcomms activities and include newsletters, blogs, and other relevant content. - Execute the development and distribution of tailored content and outputs targeted at specific segments and audiences, including both copywriting and creative aspects. This will result in at least the following outcomes: - An increase in newsletter sign-ups of 5% per quarter - An increase in newsletter click through rate of 0.5% over the year - An increase in website traffic users of 1% per year - An increase in Google search visibility of 5% per year - Support an increase in leisure farebox of 1.5% over the year - Support in achieving 50k annual listens to the Scottish Island Adventures Podcast The Supplier will be expected to deliver support including: - Regular review of industry best practices and predicted SEO trends, creating content in line with these trends to maximise opportunities for visibility and engagement. - Guidance on content creation across wider platforms including instruction on photography, film, etc. to support content themes and ensure consistency across channels. - Creation of design templates for outputs such as the newsletter and blogs. - Liaison with, and upskilling of, inhouse marketing teams to ensure that all activity fits with: - Company goals - Route capacity opportunities (where routes are quieter and could use promotion) - Campaigns - Reactive - Reporting on success of output including joint crafting of segments with in-house team. The client will deliver: - Creation of segments, guided by partner. - Capture, editing or manipulation of digital or film assets. - CRM system management. - Website management. - Social media management. Caledonian MacBrayne uses Microsoft Dynamics for all of it's mailings and seeks a partner who has an excellent track record in working with this platform in a creative, impactful and successful way. Further information of the Restricted Procedure this procurement is following can be found here: https://procurementjourney.scot/route-3/develop-strategy/procurement-routes/restricted-procedure
Renewal: Optional 3 x 12 months extensions available.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000778693
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT515491
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79342000 - Marketing services
Notice Value(s)
- Tender Value
- £175,000 £100K-£500K
- Lots Value
- £175,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Oct 20241 years ago
- Submission Deadline
- 4 Nov 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CALMAC FERRIES LIMITED
- Contact Name
- Alison Ure
- Contact Email
- alison.ure@calmac.co.uk
- Contact Phone
- +44 1475650243
Buyer Location
- Locality
- GOUROCK
- Postcode
- PA19 1QP
- Post Town
- Paisley
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
- Delivery Location
- TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
-
- Local Authority
- Inverclyde
- Electoral Ward
- Inverclyde West
- Westminster Constituency
- Inverclyde and Renfrewshire West
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT515491
Marketing Communications Support - Caledonian MacBrayne Brand Marketing Team is looking to work with a supplier who can offer the following services: - Support in planning and creating a comprehensive Marketing Communications (Marcomms) Strategy. This strategy must be integrated with our broader campaign and marcomms activities and include newsletters, blogs, and other relevant content. - Execute the development and distribution of tailored content and outputs targeted at specific segments and audiences, including both copywriting and creative aspects.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-r6ebe6-0000778693-2024-10-04T00:00:00Z",
"date": "2024-10-04T00:00:00Z",
"ocid": "ocds-r6ebe6-0000778693",
"initiationType": "tender",
"parties": [
{
"id": "org-133",
"name": "CalMac Ferries Limited",
"identifier": {
"legalName": "CalMac Ferries Limited"
},
"address": {
"streetAddress": "The Ferry Terminal",
"locality": "Gourock",
"region": "UKM",
"postalCode": "PA19 1QP"
},
"contactPoint": {
"name": "Alison Ure",
"email": "alison.ure@calmac.co.uk",
"telephone": "+44 1475650243",
"url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
},
"roles": [
"buyer",
"centralPurchasingBody"
],
"details": {
"classifications": [
{
"id": "Body governed by public law",
"scheme": "TED_CA_TYPE"
},
{
"id": "Ferry Operator",
"scheme": "COFOG"
}
],
"url": "http://www.calmac.co.uk"
}
},
{
"id": "org-134",
"name": "Greenock Sherriff Court",
"identifier": {
"legalName": "Greenock Sherriff Court"
},
"address": {
"streetAddress": "1 Nelson Street",
"locality": "Greenock",
"postalCode": "PA15 1TR"
},
"contactPoint": {
"email": "greenock@scotcourts.gov.uk",
"telephone": "+44 1475787073",
"url": "http://"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"name": "CalMac Ferries Limited",
"id": "org-133"
},
"tender": {
"id": "CSCO24-602",
"title": "Marketing Communications Support",
"description": "Caledonian MacBrayne Brand Marketing Team is looking to work with a supplier who can offer the following services: - Support in planning and creating a comprehensive Marketing Communications (Marcomms) Strategy. This strategy must be integrated with our broader campaign and marcomms activities and include newsletters, blogs, and other relevant content. - Execute the development and distribution of tailored content and outputs targeted at specific segments and audiences, including both copywriting and creative aspects.",
"status": "active",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"id": "79342000",
"scheme": "CPV"
}
],
"deliveryLocation": {
"description": "Gourock or CFL's network."
},
"deliveryAddresses": [
{
"region": "UKM83"
}
],
"relatedLot": "1"
}
],
"value": {
"amount": 175000,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Restricted procedure",
"mainProcurementCategory": "services",
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/",
"tenderPeriod": {
"endDate": "2024-11-04T12:00:00Z"
},
"documents": [
{
"id": "OCT515491",
"documentType": "contractNotice",
"title": "Marketing Communications Support",
"description": "Caledonian MacBrayne Brand Marketing Team is looking to work with a supplier who can offer the following services: - Support in planning and creating a comprehensive Marketing Communications (Marcomms) Strategy. This strategy must be integrated with our broader campaign and marcomms activities and include newsletters, blogs, and other relevant content. - Execute the development and distribution of tailored content and outputs targeted at specific segments and audiences, including both copywriting and creative aspects.",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT515491",
"format": "text/html"
}
],
"lots": [
{
"id": "1",
"description": "Caledonian MacBrayne Brand Marketing Team is looking to work with a supplier who can offer the following services: - Support in planning and creating a comprehensive Marketing Communications (Marcomms) Strategy. This strategy must be integrated with our broader campaign and marcomms activities and include newsletters, blogs, and other relevant content. - Execute the development and distribution of tailored content and outputs targeted at specific segments and audiences, including both copywriting and creative aspects. This will result in at least the following outcomes: - An increase in newsletter sign-ups of 5% per quarter - An increase in newsletter click through rate of 0.5% over the year - An increase in website traffic users of 1% per year - An increase in Google search visibility of 5% per year - Support an increase in leisure farebox of 1.5% over the year - Support in achieving 50k annual listens to the Scottish Island Adventures Podcast The Supplier will be expected to deliver support including: - Regular review of industry best practices and predicted SEO trends, creating content in line with these trends to maximise opportunities for visibility and engagement. - Guidance on content creation across wider platforms including instruction on photography, film, etc. to support content themes and ensure consistency across channels. - Creation of design templates for outputs such as the newsletter and blogs. - Liaison with, and upskilling of, inhouse marketing teams to ensure that all activity fits with: - Company goals - Route capacity opportunities (where routes are quieter and could use promotion) - Campaigns - Reactive - Reporting on success of output including joint crafting of segments with in-house team. The client will deliver: - Creation of segments, guided by partner. - Capture, editing or manipulation of digital or film assets. - CRM system management. - Website management. - Social media management. Caledonian MacBrayne uses Microsoft Dynamics for all of it's mailings and seeks a partner who has an excellent track record in working with this platform in a creative, impactful and successful way. Further information of the Restricted Procedure this procurement is following can be found here: https://procurementjourney.scot/route-3/develop-strategy/procurement-routes/restricted-procedure",
"status": "active",
"value": {
"amount": 175000,
"currency": "GBP"
},
"hasOptions": false,
"secondStage": {
"minimumCandidates": 5,
"maximumCandidates": 5
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"contractPeriod": {
"durationInDays": 360
},
"hasRenewal": true,
"renewal": {
"description": "Optional 3 x 12 months extensions available."
}
}
],
"communication": {
"atypicalToolUrl": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
},
"contractTerms": {
"hasElectronicPayment": true,
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed"
},
"coveredBy": [
"GPA"
],
"secondStage": {
"invitationDate": "2024-11-18T00:00:00Z"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "Bidders are required to provide its (\"general\") and (\"specific\") yearly turnover for last three (3) financial years. Bidders are required to confirm they already have or can commit to obtain, prior to the commencement of the contract (if successful), the levels of insurance cover indicated below: Professional Risk Indemnity: 5,000,000 GBP Employer's (Compulsory) Liability: 5,000,000 GBP Public Liability: 5,000,000 GBP"
}
]
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"durationInDays": 180
}
},
"classification": {
"id": "79342000",
"scheme": "CPV"
},
"hasRecurrence": false
},
"language": "EN",
"description": "Please note the following have been deleted from SPD: 2A Lots 4A Services 4B Averages General, Average Specifics, Financial Ratios 4C Works, Services, Technicians & Technical Bodies, Qualifications, Environmental Management, Equipment, Products, Quality Control 4E Global Question. Please note the estimated total value as detailed in Section II.2.6 is over the potential 4 year term. The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 27623. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:778693)",
"links": [
{
"rel": "canonical",
"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000778693"
}
],
"noticetype": "PCS Notice - Website Contract Notice"
}