Award

HF/R001 - Digital Social Care Record System

HILLCREST

This public procurement record has 2 releases in its history.

Award

29 Sep 2025 at 00:00

Tender

25 Mar 2025 at 00:00

Summary of the contracting process

Hillcrest, acting as a central purchasing body, successfully completed the procurement of a digital social care record system with the aim to standardise, streamline, and improve record-keeping through a centralised hub. The procurement process for the "HF/R001 - Digital Social Care Record System" covered the housing and community amenities sector (COFOG 06), primarily within the UKM region, specifically in Dundee, Scotland. Following an open procurement method, Hillcrest initiated this tender process on 25 March 2025, with tenders closing on 24 April 2025. As of 29 September 2025, the contract was awarded to Unicorn Training for the bid amount of £206,000 GBP, and the procurement stage now stands as completed and active.

The tender for the digital care record system opens up significant growth opportunities for businesses involved in software development for healthcare or record management systems. Companies specialising in customisable software solutions, particularly those that address data protection, cyber security, and user-accessibility features, are well-suited to compete in such tenders. The requirement for excellent reporting functionality further broadens the scope for firms providing advanced analytics and audit solutions. This contract represents substantial business potential, especially for those capable of catering to diverse service needs across Scotland like Hillcrest’s varied operational demands, which include supporting physical and learning disabilities, mental health, homelessness, and substance recovery services. With the procurement under an open procedure, it highlights a transparent and competitive opportunity for industry players.

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Notice Title

HF/R001 - Digital Social Care Record System

Notice Description

Hillcrest wish to provision a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping via a centralised hub.

Lot Information

Lot 1

Hillcrest Futures works across Scotland providing a wide range of services in the areas of physical and learning disabilities, autism, and older people. Also, supporting positive mental health and wellbeing, homelessness and drug, alcohol and recovery services. We work in people's homes, out in the community and in both temporary and supported accommodation providing support from 1 hour a week to 24 hours a day. Currently Hillcrest Futures complete a variety of electronic and paper records and documentation for all the people we support. For example, care and support plans, risk assessments, and medication records. We are seeking to procure and implement a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping through providing a centralised hub of all client information and includes the following considerations: - customisable to meet our business needs - We have a diverse range of services and wish to utilise this across our organisation. - accessible - We need it to work both on and offline, as well as have an intuitive user interface which considers the varying abilities of people who use technology (user friendly). - excellent reporting functionality - We need it to be able to provide an easy mechanism for monitoring and auditing of our management information and service provision. - adhere to all our Data Protection and Cyber Security requirements - Privacy of our client information is a high priority and we need to be assured that you can protect our organisational data and ensure that only authorised individuals have access as required.

Renewal: 3 year Contract with two 1-year Options to Extend

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000794209
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540176
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£206,000 £100K-£500K

Notice Dates

Publication Date
29 Sep 20254 months ago
Submission Deadline
24 Apr 2025Expired
Future Notice Date
Not specified
Award Date
24 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Further notice likely to be published in 3 to 5 Years

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HILLCREST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUNDEE
Postcode
DD2 1EG
Post Town
Dundee
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland

Local Authority
Dundee City
Electoral Ward
Lochee
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

UNICORN TRAINING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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