Planning

Scotland's Maternity Care Survey 2025

SCOTTISH GOVERNMENT

This public procurement record has 1 release in its history.

Summary of the contracting process

The Scottish Government is initiating a procurement process for Scotland’s Maternity Care Survey 2025, aimed at gathering comprehensive data on NHS maternity care experiences from women. This planned contract will fall under the general public services category and involve survey fieldwork and data processing. The survey is part of the Care Experience Programme managed by Health and Social Care Analysis Division. Located in Edinburgh, the procurement stage is currently in planning, with the contract expected to start in June 2025. Key dates include the future notice date on 15th April 2025, with fieldwork concluding in October 2025.

This tender presents significant opportunities for businesses specialising in survey administration, data collection, and data processing. Companies with expertise in designing accessible online surveys, multilingual support, and handling large-scale mail-outs will find this contract particularly appealing. The requirement to print, post, and capture responses from approximately 7,000 participants ensures substantial engagement and operational activity, fostering business growth in these sectors. The contract’s value of £50,000 GBP suggests a substantial investment, making it an attractive project for firms adept in delivering precise and reliable survey results.

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Notice Title

Scotland's Maternity Care Survey 2025

Notice Description

The Scottish Government has a requirement to place a contract with an external service provider for the provision of Scotland's Maternity Care Survey 2025. The scope of the contract will be to undertake the survey fieldwork and the transfer of a clean data set. The survey is being undertaken as part of the Scottish Government's Care Experience Programme and will be managed by Health and Social Care Analysis Division in the Scottish Government.

Lot Information

Lot 1

The Scottish Government has a requirement to place a contract with an external service provider for the provision of the Scotland's Maternity Care Survey 2025. The Maternity Care Survey asks women about their most recent NHS maternity care experience. It covers the maternity care journey from antenatal care through to postnatal care at home after the birth, including neonatal care. To date, there have been three iterations of the survey that were carried out in 2013, 2015 and 2018. The Scottish Government intends to recommission the Maternity Care Survey to run in 2025 subject to approval from the Public Benefit and Privacy Panel (PBPP). The survey is designed to provide national and local results, including for use by NHS Boards and individual hospitals. The survey is administered by post but sampled individuals are able to complete the survey by post, online or via a telephone helpline. The 2025 survey content has been reviewed to ensure that the survey questions are still relevant and meet user needs. Changes have been made to remove and revise questions used in the 2018 survey, and to add new questions. The overall length of the survey will be comparable to the 2018 survey (no more than 12 printed pages), with the majority of questions closed questions. The scope of the contract will be to undertake the survey fieldwork and the transfer of a clean dataset to the Scottish Government. The initial survey pack will include a letter with QR code providing a link to the online survey and an information leaflet in a range of languages. The initial survey pack is followed up around three weeks later by a second mail out to those who have not responded, consisting of a reminder letter and an information sheet on past results and the language line. A second reminder letter alongside an information sheet and a paper version of the questionnaire will be sent to those who have not responded around three weeks later. The survey contractor will receive mailing lists from Public Health Scotland. The survey contractor will be required to print and post the survey packs to around 7,000 people in July 2025. The survey will be sent to women aged 17 and over who have given birth in Scotland during February or March 2025. Fieldwork will end in October 2025. We anticipate between 2,000 and 3,000 surveys being completed. The survey contractor will be required to scan and capture the completed questionnaires, and carry out agreed validation checks on the data before securely transmitting a clean data set to the Scottish Government. There is no in-house facility to administer such a large volume of survey responses. In order to encourage online completion of the survey, the survey contractor will be required to setup an accessible online version of the survey and a telephone helpline. The survey contractor will required to facilitate the completion of the survey in a range of different languages via the telephone helpline. Tenderers for this contract will also be asked to cost for the provision of translated versions of the online survey in key languages. Invitation to Tender documentation is expected to be issued mid April 2025, with an estimated contract start date of June 2025. The contract is expected to be for a period of 6 months.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000794820
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR527206
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
PCS Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72300000 - Data services

72310000 - Data-processing services

72314000 - Data collection and collation services

79311000 - Survey services

79311200 - Survey conduction services

79315000 - Social research services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 202510 months ago
Submission Deadline
Not specified
Future Notice Date
15 Apr 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
Catriona Rooke
Contact Email
catriona.rooke@gov.scot
Contact Phone
Not specified

Buyer Location

Locality
EDINBURGH
Postcode
EH6 6QQ
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR527206
    Scotland's Maternity Care Survey 2025 - The Scottish Government has a requirement to place a contract with an external service provider for the provision of Scotland's Maternity Care Survey 2025. The scope of the contract will be to undertake the survey fieldwork and the transfer of a clean data set. The survey is being undertaken as part of the Scottish Government's Care Experience Programme and will be managed by Health and Social Care Analysis Division in the Scottish Government.

Open Contracting Data Standard (OCDS)

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