Notice Information
Notice Title
Direct Award for the Provision of Civica Digital 360EDM and Workflow Software (EDRMS for Benefits and Revenue)
Notice Description
This contract is required to allow the Council to maintain and improve the current Electronic Document Management System (EDMS) for Benefits & Revenue. Digital360 provides services for Council Tax, Benefits, Non-Domestic Rates and Blue Badges. The contract is required for continued Council usage of Digital360 which is the longstanding software utilised by the Revenue and Benefits team. The current W2 application is being replaced by Civica with W3, which is a cloud-based application. Within this contract, Civica will implement the migration for the Council, which will provide a long-term solution for the resource. The procurement was a call off by direct award from the Crown Commercial Services (CCS) Framework RM6259 Vertical Application - Lot 1: Business Applications which allows for the provision of revenues and benefits solutions. The framework allows for the option of direct award and further competition. Within Lot 1 there are 36 suppliers, however Civica UK Limited are the only provider of Digital360 services and so a direct award is required. The contract will be for a period of 5 years from 01 April 2025 - 31 March 2030, with the option to extend for up to 2 years in 2x 12-month increments.
Lot Information
Lot 1
Award of a contract without prior publication of a call for competition. This contract is required to allow the Council to maintain and improve the current Electronic Document Management System (EDMS) for Benefits & Revenue. Digital360 provides services for Council Tax, Benefits, Non-Domestic Rates and Blue Badges. The contract is required for continued Council usage of Digital360 which is the longstanding software utilised by the Revenue and Benefits team. The current W2 application is being replaced by Civica with W3, which is a cloud-based application. Within this contract, Civica will implement the migration for the Council, which will provide a long-term solution for the resource. The procurement was a call off by direct award from the Crown Commercial Services (CCS) Framework RM6259 Vertical Application - Lot 1: Business Applications which allows for the provision of revenues and benefits solutions. The framework allows for the option of direct award and further competition. Within Lot 1 there are 36 suppliers, however the services required can be supplied by only one suitable contractor because competition is absent for technical reasons and no alternative or substitute exists and the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement. As Civica UK Limited are the only provider of Digital360 services and so a direct award is required. The contract will be for a period of 5 years from 01 April 2025 - 31 March 2030, with the option to extend for up to 2 years in 2x 12-month increments.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000796090
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528422
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72512000 - Document management services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £456,352 £100K-£500K
Notice Dates
- Publication Date
- 15 Apr 202510 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 10 Apr 202510 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTH LANARKSHIRE COUNCIL
- Contact Name
- Rachael Lyon
- Contact Email
- rachael.lyon@southlanarkshire.gov.uk
- Contact Phone
- +44 1698454793
Buyer Location
- Locality
- HAMILTON
- Postcode
- ML3 0AA
- Post Town
- Motherwell
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM9 Southern Scotland
- Small Region (ITL 3)
- TLM95 South Lanarkshire
- Delivery Location
- TLM95 South Lanarkshire
-
- Local Authority
- South Lanarkshire
- Electoral Ward
- Hamilton North and East
- Westminster Constituency
- Hamilton and Clyde Valley
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528422
Direct Award for the Provision of Civica Digital 360EDM and Workflow Software (EDRMS for Benefits and Revenue) - This contract is required to allow the Council to maintain and improve the current Electronic Document Management System (EDMS) for Benefits & Revenue. Digital360 provides services for Council Tax, Benefits, Non-Domestic Rates and Blue Badges. The contract is required for continued Council usage of Digital360 which is the longstanding software utilised by the Revenue and Benefits team. The current W2 application is being replaced by Civica with W3, which is a cloud-based application. Within this contract, Civica will implement the migration for the Council, which will provide a long-term solution for the resource. The procurement was a call off by direct award from the Crown Commercial Services (CCS) Framework RM6259 Vertical Application - Lot 1: Business Applications which allows for the provision of revenues and benefits solutions. The framework allows for the option of direct award and further competition. Within Lot 1 there are 36 suppliers, however Civica UK Limited are the only provider of Digital360 services and so a direct award is required. The contract will be for a period of 5 years from 01 April 2025 - 31 March 2030, with the option to extend for up to 2 years in 2x 12-month increments.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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