Award

Managed Print Service

THE HIGHLAND COUNCIL

This public procurement record has 2 releases in its history.

Summary of the contracting process

The Highland Council has modified its existing contract for managed print services throughout the Highland Council area, including Council offices, schools, and other facilities. Initially established in 2014, this contract, awarded to Xeretec Office Systems Ltd, has been extended for an additional two years, totalling eight years. This extension facilitates the council's transition to a fully cloud-based print solution in alignment with its ICT strategy, enhancing network resilience. The procurement process follows a limited, award procedure without prior publication for competition, justified by technical grounds and non-substantial variation as per Reg 72(1) PC(S)R 2015. Although the modification affects the contract's duration, it neither alters the nature nor the scope of services, nor does it favour the contractor economically. The procurement stage is complete, with the contract signed on 25 August 2025, valued at £3,929,000.

This procurement presents business growth opportunities for firms specialising in cloud-based and managed print services, as it involves supply, installation, and maintenance of multi-functional devices and consumables. Companies with expertise in enhancing ICT strategies and ensuring print network resilience may find substantial opportunity in this long-term contract arrangement. Particularly, SMEs with technical capabilities to uniquely fulfil services due to the absence of competition for technical reasons could successfully compete. This contract, concentrated in Inverness within the UKM6 region, requires firms adept at adapting existing contracts to advanced technological frameworks, ensuring efficiency and continuity in service delivery across local authority sites.

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Notice Title

Managed Print Service

Notice Description

Provision of managed print services to sites throughout the Highland Council area, including (but not limited to) Council offices, schools, and other Council facilities. Supply, installation, and maintenance of multi-functional devices (MFDs)and supply and installation of consumables (excluding paper). A managed print contract has been in place with the supplier since (2014) and this modification is proposed for an additional 2 years to the current 6 year contract to allow for a programme of work to be conducted. There is a requirement to move to a fully cloud print solution as part of the council technology roadmap to deliver their ICT Strategy. The combination of this change and network redesign will increase council resilience and ensure that printers will continue to work on council sites.

Lot Information

Lot 1

Provision of managed print services to sites throughout the Highland Council area, including (but not limited to) Council offices, schools, and other Council facilities. Supply, installation, and maintenance of multi-functional devices (MFDs)and supply and installation of consumables (excluding paper). A managed print contract has been in place with the supplier since (2014) and this modification is proposed for an additional 2 years to the current 6 year contract to allow for a programme of work to be conducted. There is a requirement to move to a fully cloud print solution as part of the council technology roadmap to deliver their ICT Strategy. The combination of this change and network redesign will increase council resilience and ensure that printers will continue to work on council sites.

Procurement Information

The existing contract is being modified on the grounds of: 1. Reg 72(1) (b) (additional works, supplies or services by the original contractor) 2. Reg 72(1)(e) PC(S)R 2015 (non-substantial variation) The nature and scope of the services are unchanged compared to what is envisaged in the existing contract. The modification does not change the economic balance of the contract in favour of the contractor. The modification does not extend the scope of the contract or framework agreement considerably, the value does not exceed 50% of the initial contract value.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000808228
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551529
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

30120000 - Photocopying and offset printing equipment

30121100 - Photocopiers

79800000 - Printing and related services

79820000 - Services related to printing

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,929,000 £1M-£10M

Notice Dates

Publication Date
12 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Aug 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE HIGHLAND COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV3 5NX
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands

Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

XERETEC OFFICE SYSTEMS

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG538097
    Managed Print Service - Provision of managed print services to sites throughout the Highland Council area, including (but not limited to) Council offices, schools, and other Council facilities. Supply, installation, and maintenance of multi-functional devices (MFDs)and supply and installation of consumables (excluding paper). A managed print contract has been in place with the supplier since (2014) and this modification is proposed for an additional 2 years to the current 6 year contract to allow for a programme of work to be conducted. There is a requirement to move to a fully cloud print solution as part of the council technology roadmap to deliver their ICT Strategy. The combination of this change and network redesign will increase council resilience and ensure that printers will continue to work on council sites.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551529
    Managed Print Service - Provision of managed print services to sites throughout the Highland Council area, including (but not limited to) Council offices, schools, and other Council facilities. Supply, installation, and maintenance of multi-functional devices (MFDs)and supply and installation of consumables (excluding paper). A managed print contract has been in place with the supplier since (2014) and this modification is proposed for an additional 2 years to the current 6 year contract to allow for a programme of work to be conducted. There is a requirement to move to a fully cloud print solution as part of the council technology roadmap to deliver their ICT Strategy. The combination of this change and network redesign will increase council resilience and ensure that printers will continue to work on council sites.

Open Contracting Data Standard (OCDS)

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