Award

Service and Maintenance of Roller Shutter Doors

DUNDEE CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

27 Feb 2026 at 00:00

Tender

25 Sep 2025 at 00:00

Summary of the contracting process

The procurement process for the "Service and Maintenance of Roller Shutter Doors" contract was initiated by Dundee City Council. Classified under the industry category "General public services," this contract involves the inspection, testing, certification, and maintenance of roller shutter doors in Dundee City, designated by the region code UKM71. The process followed an open procedure and was categorised as a service procurement. The initial contract period spans from 2026 to 2029, with the option to extend for up to two additional years, concluding in 2031. The procurement stage commenced with a tender notice and subsequently the contract was awarded, with the award notice signed on February 17, 2026, from which date it became active. Interested parties must have a Door and Hardware Federation membership or equivalent, with a tender submission deadline set for October 28, 2025.

This tender offers significant opportunities for business growth, especially for suppliers specialising in door maintenance services. The contract could be an ideal fit for small to medium-sized enterprises (SMEs) like Arrow Industrial Doors, who were awarded the contract. Businesses that align with the technical standards and have qualifications, such as membership in the Door and Hardware Federation, are well-suited to compete in this process. Moreover, the open procedure provides a transparent platform for businesses to showcase compliance with industry-specific standards, offering them a foothold in the public sector marketplace. As the contract outlines necessary community benefits over its duration, it not only encourages business engagement but also fosters community support and development, creating further avenues for enhancement and collaboration in the local setting.

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Notice Title

Service and Maintenance of Roller Shutter Doors

Notice Description

This procurement process is for the Contract for the Service and Maintenance Roller Shutter Doors. This is a 3-year contract with the option to extend for 1 years then a further 1 year totalling 5 years if extension option is utilised. This will be from 2026 - 2029 for 3-year initial contract ending in 2031 if extension options are utilised.

Lot Information

Lot 1

The works shall comprise the Inspection, Testing, Certification, written reporting and subsequent servicing and maintenance of the Roller Shutter Doors and associated equipment at various Dundee City Council properties, along with minor and urgent repair works which may have not been foreseen. Dundee City Council are not obligated to accept any quotations in relation to repair and/or replacement works and reserve the right to adopt alternative procurement processes. This work shall be carried out to the requirements and recommendations set out in current applicable British Standards, European Standards and all statutory requirements. The works shall include and take into consideration the following: The annual routine servicing of electrically and manually operated Roller Shutter Doors together with urgent repair works ordered during the period of the contract. Visual inspection of cable and check integrity of electrical connections only. Confirm earth continuity to the doors.. Bidders are required to be a member of the Door and Hardware Federation, or an equivalent body approved by Dundee City Council. Failure to have membership with the Door and Hardware Federation of equivalent may lead to exclusion from the procurement process.

Renewal: OPTION OF 2 1 YEAR EXTENSIONS

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000811004
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB550619
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50700000 - Repair and maintenance services of building installations

50710000 - Repair and maintenance services of electrical and mechanical building installations

50711000 - Repair and maintenance services of electrical building installations

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
ÂŁ97,048 Under ÂŁ100K

Notice Dates

Publication Date
27 Feb 20261 months ago
Submission Deadline
28 Oct 2025Expired
Future Notice Date
Not specified
Award Date
17 Feb 20262 months ago
Contract Period
Not specified - Not specified
Recurrence
this will be re-tendered in 5 years if extension options are utilised.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DUNDEE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUNDEE
Postcode
DD1 1NZ
Post Town
Dundee
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM71 Angus and Dundee City

Local Authority
Dundee City
Electoral Ward
Maryfield
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

ARROW INDUSTRIAL DOORS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                    "minimum": "The Council will utilise Equifax Score check to assess the Economic and financial standing of organisations bidding for contracts. Tenderers (including all participants in a group) are required to have a Score check Score of 35 or above in order to demonstrate their financial strength and stability. It is recommended that Tenderers review their own Score check score in advance of submitting a Tender Submission. Where the Tenderer does not have a Score check score, or where the Tenderer does not consider that the Score check score reflects their current financial status; the Tenderer may give an explanation within the Tender Submission, together with any relevant supporting alternative evidence which demonstrates its financial strength/stability. Where the Tenderer is under no obligation to publish accounts and therefore does not have a Score check score, they must provide their audited financial accounts for the previous 2 years as part of their SPD Submission in order that the Council may assess these to determine the suitability of the Tenderer to undertake a contract of this size. As an alternative to the above requirement but only for bidders who started trading less than 3 years prior to the return date for the Tender response set out below, those bidders must demonstrate adequate financial capacity for the Contract by the following evidence: A business plan for a minimum 3-year trading period setting out projected annual average turnover; audited or unaudited (if the company has no legal audit requirement) accounts for any years trading to date, and letter of support for the bidder's bank setting out the level of financial support available to the business from the bank and for how long that is available. A bank letter of support should explain the amount and duration of financial support made available to the business by the bank and what information, such as a business plan for the period 01/07/2025 - 31/06/2028, was considered by the bank in deciding to make that support available. These are matters of fact not opinion so should be able to be given by any bank on the authority of their customer. It must be understood, however, that the sufficiency or otherwise of the bank letter can only be judged after submission and assessment of all Questionnaire responses so the provision of as much information as possible is encouraged. All of this information must be in terms entirely satisfactory to the Purchasing Authority. We reserve the right (but are not obliged) to seek additional clarification and/or supporting information from or about the bidder to satisfy us in this regard, for example, a bank reference. Where a Tenderer does not meet the minimum financial requirements in its own right and wishes to rely on the financial standing of a parent company, Tenderers should provide a statement that they commit to obtaining a parent company guarantee in the form attached in the Standard Documents Parent Company Guarantee. Where a consortium bid is received, the Score check score of each consortium member shall be assessed and each must achieve a Score check score of 35 or above. Where a sub-contractor material to the performance of the Contract or where the Tenderer intends to sub-contract more than 25% of any contract value to a single sub-contractor, the Tenderer may be required to confirm that the sub-contractor(s) has a Score check score of 35 or above. The Council reserves the right to request one copy of all sub-contractor last 3 financial years' audited accounts and details of significant changes since the last financial year end."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
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            ],
            "bidValidityPeriod": {
                "endDate": "2026-02-27T00:00:00Z"
            }
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        "techniques": {
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        },
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        },
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        "recurrence": {
            "description": "this will be re-tendered in 5 years if extension options are utilised."
        },
        "legalBasis": {
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            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "Bidders are required to be a member of the Door and Hardware Federation, or an equivalent body approved by Dundee City Council. Failure to have membership with the Door and Hardware Federation of equivalent may lead to exclusion from the procurement process. Tenderers must confirm they already have or commit to obtain prior to the commencement of the contract, the following levels of insurance: 1a. Professional Risk Indemnity Insurance covering the failure of the bidder to use the skill and care normally used by professionals providing the services described in this tender to the level of 5,000,000 GPB in respect of each and every claim. 1b. Employer's Liability Insurance covering the death of or bodily injuries to employees of the bidder arising out of and in the course of their employment in connection with this contract to the level of 10,000,000 GBP in respect of each claim, and 2. Public Liability Insurance covering the death of or bodily injury to a person (not an employee of the bidder) or loss of or damage to property resulting from an action or failure to take action by the bidder to the level of 5,000,000 GBP in respect of each claim. (SC Ref:825114)",
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    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "DCC/CD/109/25",
            "suppliers": [
                {
                    "id": "org-2",
                    "name": "Arrow Industrial Doors"
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            "dateSigned": "2026-02-17T00:00:00Z"
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            "relationship": [
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                "measure": "foreignBidsFromEU",
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