Notice Information
Notice Title
Care at Home Services Flexible Framework Agreement
Notice Description
East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider or to the frequency of re-opening of the flexible framework. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the areas of need known as 'Worlds' World 1 - Barrhead World 2 - Neilston & Uplawmoor World 3 - Thornliebank, Netherlee & Giffnock World 4 - Clarkston, Busby & Eaglesham World 5 - Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed. Successful providers appointed to the Framework will be required to deliver Community Benefits and adhere to all requirements as outlined in the tendering documents.
Lot Information
Lot 1
East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Tenderers responding to this opportunity must note that information contained within the Tender Information Pack and as provided within PCS-Tender is a condition of contract. If at a later point any successful provider advises they cannot comply the Council reserves the right to remove them from the contract. Contract award will be offered under a Flexible Framework Agreement. There will be no guarantee given with regard to the Council's overall uptake with any provider or the the frequency of re-opening. This will be at the discretion of the Council. The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. This is an indicative figure only and no guarantee is given with regard to the Council's overall uptake of any resulting contract. Successful providers will be expected to embrace the Council's Community Benefits ethos and will work with East Renfrewshire Council to deliver Community Benefits where they have been identified throughout the term of the contract. Providers will be required to adhere to all regulatory standards and qualifications as outlined within the terms of contract and PCS-Tender and hold Care Inspectorate grade of 4 or above. If not paying already all providers will be required to pay the Real Living Wage no later than the 2nd anniversary of the contract start date.
Renewal: The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000813188
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548214
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
85300000 - Social work and related services
Notice Value(s)
- Tender Value
- £87,000,000 £10M-£100M
- Lots Value
- £87,000,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- £8,700,000 £1M-£10M
Notice Dates
- Publication Date
- 28 Jan 20263 weeks ago
- Submission Deadline
- 17 Nov 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 24 Jan 20261 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- 2035
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- EAST RENFREWSHIRE COUNCIL
- Contact Name
- Louise McNaught, Procurement Category Manager
- Contact Email
- louise.mcnaught@eastrenfrewshire.gov.uk
- Contact Phone
- +44 1415778590
Buyer Location
- Locality
- GIFFNOCK
- Postcode
- G46 6UG
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
- Delivery Location
- TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
-
- Local Authority
- East Renfrewshire
- Electoral Ward
- Giffnock and Thornliebank
- Westminster Constituency
- East Renfrewshire
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541532
Care at Home Services Flexible Framework Agreement - East Renfrewshire Council on behalf of the Health & Social Care Partnership is inviting tenders, from suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the areas of need known as 'Worlds' World 1 - Barrhead World 2 - Neilston & Uplawmoor World 3 - Thornliebank, Netherlee & Giffnock World 4 - Clarkston, Busby & Eaglesham World 5 - Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The anticipated start date for the contract is no later than April 2026 or, the Council may confirm another start date as detailed in an official letter of acceptance. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548214
Care at Home Services Flexible Framework Agreement - East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider or to the frequency of re-opening of the flexible framework. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the areas of need known as 'Worlds' World 1 - Barrhead World 2 - Neilston & Uplawmoor World 3 - Thornliebank, Netherlee & Giffnock World 4 - Clarkston, Busby & Eaglesham World 5 - Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed. Successful providers appointed to the Framework will be required to deliver Community Benefits and adhere to all requirements as outlined in the tendering documents.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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],
"value": {
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"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "services",
"submissionMethod": [
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"submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
"tenderPeriod": {
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"awardPeriod": {
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"documents": [
{
"id": "OCT541532",
"documentType": "contractNotice",
"title": "Care at Home Services Flexible Framework Agreement",
"description": "East Renfrewshire Council on behalf of the Health & Social Care Partnership is inviting tenders, from suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the areas of need known as 'Worlds' World 1 - Barrhead World 2 - Neilston & Uplawmoor World 3 - Thornliebank, Netherlee & Giffnock World 4 - Clarkston, Busby & Eaglesham World 5 - Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The anticipated start date for the contract is no later than April 2026 or, the Council may confirm another start date as detailed in an official letter of acceptance. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed.",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541532",
"format": "text/html"
},
{
"id": "technical",
"documentType": "technicalSelectionCriteria"
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{
"id": "JAN548214",
"documentType": "awardNotice",
"title": "Care at Home Services Flexible Framework Agreement",
"description": "East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider or to the frequency of re-opening of the flexible framework. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the areas of need known as 'Worlds' World 1 - Barrhead World 2 - Neilston & Uplawmoor World 3 - Thornliebank, Netherlee & Giffnock World 4 - Clarkston, Busby & Eaglesham World 5 - Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed. Successful providers appointed to the Framework will be required to deliver Community Benefits and adhere to all requirements as outlined in the tendering documents.",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548214",
"format": "text/html"
}
],
"lots": [
{
"id": "1",
"description": "East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Tenderers responding to this opportunity must note that information contained within the Tender Information Pack and as provided within PCS-Tender is a condition of contract. If at a later point any successful provider advises they cannot comply the Council reserves the right to remove them from the contract. Contract award will be offered under a Flexible Framework Agreement. There will be no guarantee given with regard to the Council's overall uptake with any provider or the the frequency of re-opening. This will be at the discretion of the Council. The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. This is an indicative figure only and no guarantee is given with regard to the Council's overall uptake of any resulting contract. Successful providers will be expected to embrace the Council's Community Benefits ethos and will work with East Renfrewshire Council to deliver Community Benefits where they have been identified throughout the term of the contract. Providers will be required to adhere to all regulatory standards and qualifications as outlined within the terms of contract and PCS-Tender and hold Care Inspectorate grade of 4 or above. If not paying already all providers will be required to pay the Real Living Wage no later than the 2nd anniversary of the contract start date.",
"status": "complete",
"value": {
"amount": 87000000,
"currency": "GBP"
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"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Quality",
"description": "60"
},
{
"type": "price",
"description": "40"
},
{
"type": "quality",
"name": "Quality",
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},
{
"type": "price",
"description": "40"
}
]
},
"hasOptions": false,
"submissionTerms": {
"variantPolicy": "notAllowed"
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"contractPeriod": {
"durationInDays": 3600
},
"hasRenewal": true,
"renewal": {
"description": "The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed."
}
}
],
"bidOpening": {
"date": "2025-11-17T12:00:00Z",
"address": {
"streetAddress": "Online via PCS-Tender"
}
},
"contractTerms": {
"hasElectronicPayment": true,
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed",
"performanceTerms": "Compliance with any conditions of the Care Inspectorate, any relevant legislation including (but not limited to) the Public Services Reform (Scotland) Act 2010 and to best practice guidelines issued by the Scottish Government or by non-departmental public bodies including (but not limited to) the Scottish Social Services Council (SSSC), the Mental Welfare Commission and the Scottish Human Rights Commission. Providers are required to hold Care Inspectorate Grades 4 or above. All other conditions as provided within the tender documents and as detailed within PCS-Tender."
},
"coveredBy": [
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],
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "To establish the financial standing of a bidder, the Council will: Take into account a risk report provided independently by Creditsafe. Within such reports, the risk of business failure is expressed as a score ranging from 1 -100. In the event that a company is determined to have a risk failure rating of below 30 i.e. that the company is considered to have a high risk of business failure, the submission will not be considered further. Where the score is 30+ the Council will consider all information available from the report. Where you are not registered on credit safe e.g. charitable organisations, new start companies and Sole Traders you are to submit 2 years financial accounts, including Profit & Loss Statement and Balance Sheet for consideration. It should be noted that in addition to the above checks the Council reserves the right at its own discretion to seek such other information from the applicant in accordance with Regulation 61(7) or Regulation 61(8) of the Public Contracts (Scotland) Regulations 2015 to determine the applicant's economic and financial standing. Additional information can include an analysis of turnover, solvency ratios and profitability ratios and can be requested at any time during the bidding stage and prior to award or after award when the contract is live. The final decision on bidder inclusion rests with the Council.",
"minimum": "The successful tender will be expected to maintain a Creditsafe level of 30+ throughout the contract period. The offer of any extension to the contract will be dependent on an acceptable crediting rating of 30+. The council reserve the right to terminate the contract should the financial standing decline to an unacceptable level."
}
]
},
"submissionTerms": {
"languages": [
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],
"bidValidityPeriod": {
"durationInDays": 90
}
},
"techniques": {
"hasFrameworkAgreement": true,
"frameworkAgreement": {
"periodRationale": "This Framework falls under 'social and other specific' services of the Public Contracts (Scotland) Regulations and therefore not subject to the full requirements noted above. This is a multi supplier framework and in order to support growth and innovation the Council may re-open it once a year for the duration of the contract."
}
},
"classification": {
"id": "85000000",
"scheme": "CPV"
},
"hasRecurrence": true,
"recurrence": {
"description": "2035"
},
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
}
},
"language": "EN",
"description": "Successful Providers will be awarded business via direct award. Successful Providers are required to provide a covering letter from their Insurance Broker confirming insurance levels detailed in the Tender Information Pack OR must commit to obtain these insurances by contract commencement. Successful Providers must provide copies of all related certificates. Care Inspectorate - Grade 4 or above required. Community Benefits will form part of this contract. Successful Providers must commit to ensuring that all staff involved in the delivery of services to individuals will comply with all SSSC registration requirements, as required. Successful Providers must confirm all staff involved in delivery of services and working with Individuals will undergo and pass a full PVG Disclosure checks. Successful Providers must meet the requirements of the Health and Care (Staffing) (Scotland) Act 2019 and they will have in place all Policies listed in the Agreement. The Council reserves the right at its own discretion to seek such other information from the Successful Providers in accordance with Regulation 61(7) or Regulation 61(8) of the Public Contracts (Scotland) Regulations 2015 to prove the Successful Providers economic and financial standing. Compliance with security provisions are required as outlined within PCS-Tender. Maximum hourly rate chargeable is GBP26.00 for 2025 - 2026. No commercial submission has been accepted higher than GBP26.00 per hour rate. (SC Ref:821760)",
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"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000813188"
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"noticetype": "OJEU - F3 - Contract Award Notice",
"awards": [
{
"id": "ERC000638",
"suppliers": [
{
"id": "org-70",
"name": "Cairllum Care LTD"
},
{
"id": "org-71",
"name": "Call-In Homecare"
},
{
"id": "org-72",
"name": "Capability Scotland"
},
{
"id": "org-73",
"name": "Care1 Professional Services LTD"
},
{
"id": "org-74",
"name": "Careline Home Support"
},
{
"id": "org-75",
"name": "Caring Grace Ltd"
},
{
"id": "org-76",
"name": "Cera Care Operations (Scotland) Ltd"
},
{
"id": "org-77",
"name": "Independent Lifestyle limited trading as Compcare"
},
{
"id": "org-78",
"name": "Constance Care Limited"
},
{
"id": "org-79",
"name": "Delight Supported Living Ltd"
},
{
"id": "org-80",
"name": "Diamond Hearts Home Care Ltd"
},
{
"id": "org-81",
"name": "Hillview Healthcare Limited"
},
{
"id": "org-82",
"name": "HRM HOMECARE SERVICES LTD."
},
{
"id": "org-83",
"name": "Ion Care and Support Services Ltd"
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{
"id": "org-84",
"name": "Lilies Care Ltd"
},
{
"id": "org-85",
"name": "Peoples Care Solutions Ltd"
},
{
"id": "org-86",
"name": "Shona Care Ltd"
},
{
"id": "org-87",
"name": "SRS Care Solutions (Central) Ltd"
},
{
"id": "org-88",
"name": "Tailor Maid Home Care Ltd."
},
{
"id": "org-89",
"name": "The Beeches Home Care Agency Limited"
},
{
"id": "org-90",
"name": "The British Red Cross Society"
},
{
"id": "org-91",
"name": "Care No1 Ltd T/A The No1 Care Agency"
},
{
"id": "org-92",
"name": "The Richmond Fellowship Scotland Limited"
},
{
"id": "org-93",
"name": "Trust Housing Association Limited"
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{
"id": "org-94",
"name": "Your Care at Home Limited"
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{
"id": "org-95",
"name": "Roberts Care"
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},
"dateSigned": "2026-01-24T00:00:00Z"
}
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"scheme": "EU-OJ",
"identifier": "2025/S 000-065706"
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"bids": {
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"measure": "bids",
"value": 29,
"relatedLot": "1"
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{
"id": "102",
"measure": "smeBids",
"value": 23,
"relatedLot": "1"
},
{
"id": "103",
"measure": "foreignBidsFromEU",
"value": 0,
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{
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"measure": "foreignBidsFromNonEU",
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{
"id": "105",
"measure": "electronicBids",
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}