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Care at Home Services Flexible Framework Agreement

East Renfrewshire Council

This public procurement record has 2 releases in its history.

Award

28 Jan 2026 at 00:00

OJEU - F3 - Contract Award Notice
Tender

15 Oct 2025 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

East Renfrewshire Council is the contracting authority for a major procurement project titled "Care at Home Services Flexible Framework Agreement." Located in East Renfrewshire, the council has reached the award stage for this tender process as of January 2026, after initially opening the tender in October 2025. The procurement, classified under the services category, aims to provide care at home services across various localities including Barrhead, Neilston & Uplawmoor, Thornliebank, Netherlee & Giffnock, Clarkston, Busby & Eaglesham, and Newton Mearns. The open procedure was selected as the procurement method under the Public Contracts (Scotland) Regulations 2015, and successful contracts are designed to extend up to ten years, with an estimated annual budget of GBP 8,700,000, leading to a potential total value of GBP 87,000,000. Bids for this contract were last accepted by November 2025, with a planned contract start no later than April 2026.

This procurement is a tremendous opportunity for businesses in the health and social care sector, particularly those capable of delivering community benefits and adhering to stringent care quality standards. Given the flexible nature of this framework, which allows for new entrants and features a maximum hourly rate of GBP 26.00 for services, businesses from large organisations to SMEs can find growth opportunities by joining this agreement. Providers such as Cairllum Care LTD, Call-In Homecare, and Capability Scotland have already been awarded positions to supply services, showcasing the opportunity for a range of business scales to contribute to this essential public service. The procurement process encourages innovation and growth, reflecting the council's commitment to supporting the community through quality care services and community benefits.

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Notice Information

Notice Title

Care at Home Services Flexible Framework Agreement

Notice Description

East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider or to the frequency of re-opening of the flexible framework. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the areas of need known as 'Worlds' World 1 - Barrhead World 2 - Neilston & Uplawmoor World 3 - Thornliebank, Netherlee & Giffnock World 4 - Clarkston, Busby & Eaglesham World 5 - Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed. Successful providers appointed to the Framework will be required to deliver Community Benefits and adhere to all requirements as outlined in the tendering documents.

Lot Information

Lot 1

East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Tenderers responding to this opportunity must note that information contained within the Tender Information Pack and as provided within PCS-Tender is a condition of contract. If at a later point any successful provider advises they cannot comply the Council reserves the right to remove them from the contract. Contract award will be offered under a Flexible Framework Agreement. There will be no guarantee given with regard to the Council's overall uptake with any provider or the the frequency of re-opening. This will be at the discretion of the Council. The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. This is an indicative figure only and no guarantee is given with regard to the Council's overall uptake of any resulting contract. Successful providers will be expected to embrace the Council's Community Benefits ethos and will work with East Renfrewshire Council to deliver Community Benefits where they have been identified throughout the term of the contract. Providers will be required to adhere to all regulatory standards and qualifications as outlined within the terms of contract and PCS-Tender and hold Care Inspectorate grade of 4 or above. If not paying already all providers will be required to pay the Real Living Wage no later than the 2nd anniversary of the contract start date.

Renewal: The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000813188
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548214
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£87,000,000 £10M-£100M
Lots Value
£87,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£8,700,000 £1M-£10M

Notice Dates

Publication Date
28 Jan 20267 months ago
Submission Deadline
17 Nov 2025Expired
Future Notice Date
Not specified
Award Date
24 Jan 20267 months ago
Contract Period
Not specified - Not specified
Recurrence
2035

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Renfrewshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GIFFNOCK
Postcode
G46 6UG
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
East Renfrewshire
Electoral Ward
Giffnock and Thornliebank
Westminster Constituency
East Renfrewshire

Supplier Information

Number of Suppliers
26
Supplier Names

Cairllum Care LTD

Call-In Homecare

Capability Scotland

Care No1 Ltd T/A The No1 Care Agency

Care1 Professional Services LTD

Careline Home Support

Caring Grace Ltd

Cera Care Operations (Scotland) Ltd

Constance Care Limited

Delight Supported Living Ltd

Diamond Hearts Home Care Ltd

HRM HOMECARE SERVICES LTD.

Hillview Healthcare Limited

Independent Lifestyle limited trading as Compcare

Ion Care and Support Services Ltd

Lilies Care Ltd

Peoples Care Solutions Ltd

Roberts Care

SRS Care Solutions (Central) Ltd

Shona Care Ltd

Tailor Maid Home Care Ltd.

The Beeches Home Care Agency Limited

The British Red Cross Society

The Richmond Fellowship Scotland Limited

Trust Housing Association Limited

Your Care at Home Limited

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541532
    Care at Home Services Flexible Framework Agreement - East Renfrewshire Council on behalf of the Health & Social Care Partnership is inviting tenders, from suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the areas of need known as 'Worlds' World 1 - Barrhead World 2 - Neilston & Uplawmoor World 3 - Thornliebank, Netherlee & Giffnock World 4 - Clarkston, Busby & Eaglesham World 5 - Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The anticipated start date for the contract is no later than April 2026 or, the Council may confirm another start date as detailed in an official letter of acceptance. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548214
    Care at Home Services Flexible Framework Agreement - East Renfrewshire Council on behalf of the Health & Social Care Partnership has now awarded to suitably qualified providers for the Provision of Care at Home Services. Contract award will be offered as a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015. The Flexible Framework allows for new entrants to be admitted, as Providers, after it has been established. There will be no guarantee given with regard to the Council's overall uptake with any provider or to the frequency of re-opening of the flexible framework. Call off contracts under the Flexible Framework Agreement will be placed by: Geographical Landscape - identification of providers who have advised they can supply in the areas of need known as 'Worlds' World 1 - Barrhead World 2 - Neilston & Uplawmoor World 3 - Thornliebank, Netherlee & Giffnock World 4 - Clarkston, Busby & Eaglesham World 5 - Newton Mearns The estimated annual budget for this contract is approximately GBP 8,700,000 (excluding VAT), however this is not guaranteed. The contract is for an initial period of 7 years plus optional 2 years extension followed by a final optional 1-year extension. The maximum contract term will be 10 years if all extensions are offered by the Council. It should be noted that extensions are available at the discretion of the Council and are not guaranteed. The estimated value shown below is reflective of the full 10 years being offered. This is not guaranteed. Successful providers appointed to the Framework will be required to deliver Community Benefits and adhere to all requirements as outlined in the tendering documents.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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