Tender

Process Improvement Consultant

SCOTTISH BORDERS COUNCIL

This public procurement record has 1 release in its history.

Tender

17 Nov 2025 at 00:00

Summary of the contracting process

See notice for full details.

How relevant is this notice?

Notice Information

Notice Title

Process Improvement Consultant

Notice Description

Scottish Borders Council (the Council) is seeking Bidder responses to this Invitation to Tender (ITT) to appoint an experienced Process Improvement Consultant to support organisational transformation initiatives. The consultant will work closely with internal teams to analyse, redesign, and optimise key business processes, ensuring alignment with strategic objectives and compliance with Council procurement standards.

Lot Information

Lot 1

Scottish Borders Council (the Council) is seeking Bidder responses to this Invitation to Tender (ITT) to appoint an experienced Process Improvement Consultant to support organisational transformation initiatives. The consultant will work closely with internal teams to analyse, redesign, and optimise key business processes, ensuring alignment with strategic objectives and compliance with Council procurement standards.

Renewal: A 1 X 1-year extension is available however, extension of the contract beyond the initial one-year term of the contract will be dependent on achieving satisfactory performance against the KPIs and a continued requirement for these services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000815908
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV543691
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
£100,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Nov 20252 weeks ago
Submission Deadline
17 Dec 20252 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH BORDERS COUNCIL
Contact Name
Procurement
Contact Email
procurement@scotborders.gov.uk
Contact Phone
+44 1835824000

Buyer Location

Locality
NEWTOWN ST BOSWELLS
Postcode
TD6 0SA
Post Town
Galashiels
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM91 Scottish Borders
Delivery Location
TLM91 Scottish Borders

Local Authority
Scottish Borders
Electoral Ward
Selkirkshire
Westminster Constituency
Berwickshire, Roxburgh and Selkirk

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000815908-2025-11-17T00:00:00Z",
    "date": "2025-11-17T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000815908",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-13",
            "name": "Scottish Borders Council",
            "identifier": {
                "legalName": "Scottish Borders Council"
            },
            "address": {
                "streetAddress": "Council Headquarters",
                "locality": "Newtown St Boswells",
                "region": "UKM91",
                "postalCode": "TD6 0SA"
            },
            "contactPoint": {
                "name": "Procurement",
                "email": "procurement@scotborders.gov.uk",
                "telephone": "+44 1835824000",
                "url": "https://www.publiccontractsscotland.gov.uk/Default.aspx"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.scotborders.gov.uk"
            }
        },
        {
            "id": "org-14",
            "name": "Jedburgh Sherriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Jedburgh Sherriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "Castlegate",
                "locality": "Jedburgh",
                "postalCode": "TD8 6AR"
            },
            "contactPoint": {
                "email": "jedburgh@scotcourts.gov.uk",
                "telephone": "+44 1835863231",
                "url": "https://www.scotcourts.gov.uk/courts-and-tribunals/courts-tribunals-and-office-locations/find-us/jedburgh-sheriff-court-and-justice-of-the-peace-court/"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Scottish Borders Council",
        "id": "org-13"
    },
    "tender": {
        "id": "1001548",
        "title": "Process Improvement Consultant",
        "description": "Scottish Borders Council (the Council) is seeking Bidder responses to this Invitation to Tender (ITT) to appoint an experienced Process Improvement Consultant to support organisational transformation initiatives. The consultant will work closely with internal teams to analyse, redesign, and optimise key business processes, ensuring alignment with strategic objectives and compliance with Council procurement standards.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "79410000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM91"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 100000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk/Default.aspx",
        "tenderPeriod": {
            "endDate": "2025-12-17T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2025-12-17T13:00:00Z"
        },
        "documents": [
            {
                "id": "NOV543691",
                "documentType": "contractNotice",
                "title": "Process Improvement Consultant",
                "description": "Scottish Borders Council (the Council) is seeking Bidder responses to this Invitation to Tender (ITT) to appoint an experienced Process Improvement Consultant to support organisational transformation initiatives. The consultant will work closely with internal teams to analyse, redesign, and optimise key business processes, ensuring alignment with strategic objectives and compliance with Council procurement standards.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV543691",
                "format": "text/html"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "NOV543691-1",
                "title": "Community Benefit Contract Plan 1.1",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "NOV543691-2",
                "title": "Bidders Response Questions",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "NOV543691-3",
                "title": "1001548 - Fair Work First including Real Living Wage Question 1.1",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "NOV543691-4",
                "title": "1001548 - Forms & Declarations 1.2",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "NOV543691-5",
                "title": "1001548 - Freedom of Information Form 1.0",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "NOV543691-6",
                "title": "1001548 - Performance Management Plan",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/pdf"
            },
            {
                "id": "NOV543691-7",
                "title": "1001548 - Pricing Schedule",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "NOV543691-8",
                "title": "1001548 - Specification- Process Improvement Consultant",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/pdf"
            },
            {
                "id": "NOV543691-9",
                "title": "1001548 - Supplier Document Checklist 1.0",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "NOV543691-10",
                "title": "1001548 - Tender Information Instructions 1.4 v1",
                "datePublished": "2025-11-17T12:20:08Z",
                "dateModified": "2025-11-17T12:20:08Z",
                "format": "application/pdf"
            },
            {
                "id": "NOV543691-11",
                "title": "1001548- Community Benefit Guidance 1.1",
                "datePublished": "2025-11-17T12:20:09Z",
                "dateModified": "2025-11-17T12:20:09Z",
                "format": "application/pdf"
            },
            {
                "id": "NOV543691-12",
                "title": "Standard T&C's for the Purchase of Goods and or Services 1",
                "datePublished": "2025-11-17T12:20:09Z",
                "dateModified": "2025-11-17T12:20:09Z",
                "format": "application/pdf"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "Scottish Borders Council (the Council) is seeking Bidder responses to this Invitation to Tender (ITT) to appoint an experienced Process Improvement Consultant to support organisational transformation initiatives. The consultant will work closely with internal teams to analyse, redesign, and optimise key business processes, ensuring alignment with strategic objectives and compliance with Council procurement standards.",
                "status": "active",
                "value": {
                    "amount": 100000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 360
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "A 1 X 1-year extension is available however, extension of the contract beyond the initial one-year term of the contract will be dependent on achieving satisfactory performance against the KPIs and a continued requirement for these services."
                }
            }
        ],
        "bidOpening": {
            "date": "2025-12-17T13:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "performanceTerms": "Details are provided within the Standard Terms and Conditions and Performance Management Plan."
        },
        "coveredBy": [
            "GPA"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "[4B6] Other economic or financial Requirements - Economic and Financial Standing Contractors to be subject to a Credit safe check. [4B5b] Insurance - Employer's (Compulsory) Liability [4B5c] Insurance - All other types listed",
                    "minimum": "Minimum level(s) of standards required: [4B6] Other economic or financial Requirements - Economic and Financial Standing: The Council will carry out a creditsafe check on the Bidder. In the event that the Bidder's credit score is less than 51, the Council reserves the right to require that the Bidder provides further assurance of financial capability to undertake the contract. This may include financial information (e.g. audited accounts), a Guarantee or a Performance Bond. Bidders unable to provide additional financial assurance to the full satisfaction of the Council will be disqualified from further consideration. [4B5b] Insurance - Employer's (Compulsory) Liability Minimum amount 5 million GBP in the aggregate [4B5c] Insurance - All other types listed Public Liability Minimum amount 5 million GBP in the aggregate"
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2026-02-13T00:00:00Z"
            }
        },
        "classification": {
            "id": "79410000",
            "scheme": "CPV"
        },
        "reviewDetails": "The contracting authorities will incorporate a minimum 10 day standstill period at the point of information on the award of the contract is communicated to tenderers. The Public Contract (Scotland) Regulations 2015 (SSI,2015 No446) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rule to take action in the Sherriff Court or Court of Session. A claim for an ineffectiveness order must be made within 30 days of the award being published on the Find a Tender service (FTS) or within 30 days of the date to those who expressed an interest in or otherwise bid for the contract were informed of the conclusion of the contract or in any other case within six months from the date on which the contract was entered into.",
        "hasRecurrence": false,
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=815908. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: A summary of the expected community benefits has been provided as follows: The Supplier will be required to provide evidence of community benefits being delivered to the local community. The expected benefits will be proportional to the value of the spend and may include; Employment, training or work experience opportunities for young or unemployed people. Activities with schools or colleges. Support or sponsorship for local community groups, projects or events. Please see the Community Benefit Guidance document and Contract Plan included within the tender documents for further information. (SC Ref:815908) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=815908",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000815908"
        }
    ],
    "noticetype": "OJEU - F2 - Contract Notice"
}